Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
Generic

Pragya Khandelwal

Jaipur

Summary

Dynamic and results-driven banking professional with 20 yrs of work experience & expertise in wealth management, affluent banking, private client advisory, and high-net-worth (HNW) portfolio management. Adept at leading teams, optimizing revenue streams, and delivering superior client experiences through bespoke financial solutions.

Overview

20
20
years of professional experience

Work History

Branch Manager | Associate Director

Standard Chartered Bank Ltd.
Jaipur
12.2022 - Current
  • Responsible for planning, developing, and managing the branch toward achieving sound, profitable growth.
  • Spearheading affluent banking operations with a focus on wealth preservation and portfolio expansion.
  • Managing exclusive financial products: wealth advisory, high-value term deposits, credit cards, and structured investments.
  • Enhancing HNW client acquisition through relationship-driven strategies and bespoke financial planning.
  • Driving investment and legacy planning initiatives to optimize client wealth growth.
  • Ensuring regulatory adherence with RBI norms and wealth compliance protocols.
  • Hired, trained, and mentored staff members to maximize productivity.

Relationship Banking Head | Deputy Vice President

HDFC Bank Ltd.
Jaipur
08.2018 - 11.2022
  • Managed a team of 6 Relationship Managers to drive affluent client portfolio growth
  • Oversaw ₹1300 Cr+ Ultra-HNW customer portfolio, the largest in Central India
  • Recognized as No.1 RBH in Central India & No.8 Pan India for strategic wealth performance (FY 2019-20)
  • Joint call with the team member, giving them training & coaching to enhance team productivity on assets & liability products.
  • Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
  • Hired, trained, and mentored staff members to maximize productivity.

Imperia Relationship Manager (Senior Manager)

HDFC Bank Ltd.
Jaipur
01.2015 - 07.2018
  • Managed an elite portfolio of ₹330 Cr, specializing in private wealth advisory.
  • Identified customer needs, developed customised solutions, and provided knowledgeable advice.
  • Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
  • Handling a group of High net worth Imperia clients.
  • Achieving assigned income and cross-sell targets.
  • Enhancement and deepening of the existing relationship by cross-selling all banking products and services as per the profile and needs of the client.
  • Retention of customers by providing the best possible services and being a dedicated one-point contact for clients.

Preferred Relationship Manager (Deputy Manager)

HDFC Bank Ltd.
Jaipur
06.2011 - 12.2014
  • Focused on affluent banking solutions and high-value liability management
  • Handled the liability portfolio of 230 Cr.
  • Sales across all the products segments, third party products, assets liabilities & cards.

Preferred Relationship Manager (Assistant Manager)

HDFC Bank Ltd.
Mumbai
04.2007 - 05.2011
  • Managed portfolio of 250 Cr.
  • Handled banking relationship of sensitive clients & few celebrities.

Investment Relationship Manager

HDFC Bank Ltd.
Mumbai
08.2006 - 03.2007
  • Providing investment services to bank clients through selling mutual funds and insurance.
  • Deepen the relationships by cross-selling the products and services according to the customer needs.

Relationship Officer (Wealth Management)

Centurian Bank of Punjab
Mumbai
11.2005 - 07.2006
  • Handling & monitoring team of 6 sales executives.
  • Sales of wealth management products like life insurance, General insurance & MF.
  • Responsible to achieve team and individual target of TPP income.

Relationship Manager

Continental Sureksha Insurance Services
Mumbai
12.2004 - 10.2005
  • Sales and dealing in the business of life insurance.
  • Must achieve given personal business targets month on month.

Education

Master in Marketing Management -

Pune University
04-2005

Post Graduate Diploma in Business Management -

Indira School of Management Studies
04-2005

Bachelor of Business Administration -

Jiwaji University
04-2003

Skills

  • Wealth management
  • Relationship building and management
  • Customer service
  • Excels in team leadership
  • Strong interpersonal skills

Accomplishments

  • Won multiple awards at regional (North) contest.
  • Rated top key performer consecutive 4 years at HDFC Bank.
  • Ranked No.1 RBH in Central India & No.8 Pan India for managing best score card.
  • Successfully grew an affluent banking portfolio of ₹1300 Cr, the largest in Central India.
  • Throughout in tenure with HDFC Bank been rated among top percentile employees.

Personal Information

  • Date of Birth: 03/08/83
  • Marital Status: Married

Timeline

Branch Manager | Associate Director

Standard Chartered Bank Ltd.
12.2022 - Current

Relationship Banking Head | Deputy Vice President

HDFC Bank Ltd.
08.2018 - 11.2022

Imperia Relationship Manager (Senior Manager)

HDFC Bank Ltd.
01.2015 - 07.2018

Preferred Relationship Manager (Deputy Manager)

HDFC Bank Ltd.
06.2011 - 12.2014

Preferred Relationship Manager (Assistant Manager)

HDFC Bank Ltd.
04.2007 - 05.2011

Investment Relationship Manager

HDFC Bank Ltd.
08.2006 - 03.2007

Relationship Officer (Wealth Management)

Centurian Bank of Punjab
11.2005 - 07.2006

Relationship Manager

Continental Sureksha Insurance Services
12.2004 - 10.2005

Master in Marketing Management -

Pune University

Post Graduate Diploma in Business Management -

Indira School of Management Studies

Bachelor of Business Administration -

Jiwaji University

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Pragya Khandelwal