Shivam Bajpai
Lucknow
Summary
As an experienced automotive sales professional with 8 years of experience, I have developed a deep understanding of the industry and a proven track record of success. Currently, I am leveraging my skills and expertise in the sales of Heavy Commercial Truck segment . My ability to build strong customer relationships, negotiate effectively, and deliver exceptional customer service has allowed me to consistently meet and exceed sales targets. I am a confident and skilled communicator, able to articulate complex product information in a clear and concise manner. I am committed to staying up-to-date with industry trends and advancements, ensuring that I am always equipped to provide the best possible service to my clients.
Overview
13
13
years of professional experience
Work History
Assistant Sales Manager
Motor Fab Sales Pvt. Ltd, Tata Motors CVBU
Lucknow
05.2024 - Current
- Supported sales manager in developing and implementing sales strategies to increase market share.
- Conducted market research and reported on competitors.
- Analyzed sales data to identify trends and adjust strategies accordingly.
Customer Relationship Manager
Spinny
Pune
05.2023 - 03.2024
- Maintained accurate records of all interactions with customers.
- Evaluated existing procedures for handling customer inquiries and suggested improvements.
- Trained and organized new team members to promote sales, accuracy and friendly customer service.
Sales Consultant
Motor World Pvt. Ltd. , Toyota Kirloskar Motor Car Sales
Bangalore
02.2022 - 04.2023
- Greeted incoming customers and provided expert sales and Collecting Orders.
- Demonstrated product features to align with customer needs.
- Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
- Answered product questions with up-to-date knowledge of sales and promotions.
Sales Executive
Motor Fab Sales Pvt. Ltd, Tata Motors CVBU
Lucknow
06.2020 - 12.2021
- Greeted and assisted customers to foster positive experiences.
- Cultivated relationships with existing customers to encourage repeat business.
- Enhanced product knowledge through continuous learning and professional development activities.
Sales Executive
Motor Fab Sales Pvt. Ltd, Tata Motors CVBU
Lucknow
11.2012 - 02.2016
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Responded promptly to inquiries from potential customers about product features or pricing plans.
Education
B.E - Mechanical Engineering
Sarvepalli Radhakrishnan University
Bhopal, MP07.2020
Intermediate -
Spring Dale College
Lucknow, UP03.2012
Highschool -
Spring Dale College
Lucknow, UP03.2010
Skills
- Lead Development
- Relationship Building
- Interpersonal and Written Communication
- SOP Adherence
- Product and Service Knowledge
- Customer Needs Assessment
- Customer Relationship Management
- Teamwork and Collaboration
Languages
Hindi
First Language
English
Proficient (C2)
C2
Marathi
Beginner
A1
Kannada
Beginner
A1
Timeline
Assistant Sales Manager
Motor Fab Sales Pvt. Ltd, Tata Motors CVBU
05.2024 - Current
Customer Relationship Manager
Spinny
05.2023 - 03.2024
Sales Consultant
Motor World Pvt. Ltd. , Toyota Kirloskar Motor Car Sales
02.2022 - 04.2023
Sales Executive
Motor Fab Sales Pvt. Ltd, Tata Motors CVBU
06.2020 - 12.2021
Sales Executive
Motor Fab Sales Pvt. Ltd, Tata Motors CVBU
11.2012 - 02.2016
B.E - Mechanical Engineering
Sarvepalli Radhakrishnan University
Intermediate -
Spring Dale College
Highschool -
Spring Dale College
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