Prakash Kumar Singh
New Delhi
Summary
Sales manager with 8 years of experience in driving revenue growth and customer acquisition. Proven ability to lead teams in achieving sales targets and enhancing the sales cycle. Expertise in developing effective strategies for customer retention and relationship management.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Godrej & Boyce Manufacturing Company Limited
Rajasthan & Haryana
02.2023 - Current
- Developed and implemented sales plans that expanded customer base and enhanced customer retention rates.
- Established sales goals through forecasting annual quotas and projecting expected sales volume for existing and new products, aligning targets with market trends.
- Expanded rental business by identifying and securing new customer opportunities, contributing to overall revenue growth.
- Building and maintaining excellent relations with existing Godrej customers.
- Handling Automotive, Warehouse customers apart from also some handling non-automotive customers for Material Handling Equipment (like, Forklift, Reach truck, Articulated Forklift, Hand pallets..., etc.)
- Effectively monitored competition and appropriately adjusted costs based on supply and demand.
- Developing the market by selling to new customers and Sectors.
- Collection advances, payments and outstanding from dealer along with Rental Customers.
- Customer Areas: Haryana, Alwar-District, Rajasthan
Sales Executive
CKD India Private Limited
Gurgaon
11.2020 - 01.2023
- Managed relationships with major customers including Honda, Maruti, and Daikin.
- Managed relationships with major OEM and non-automotive customers to drive sales growth.
- Developed and implemented sales plans to expand customer base and increase customer retention.
- Presented sales, revenue, and expenses reports to management teams.
- Researched competition and devised strategies to differentiate company offerings and enhance market positioning.
- Monitored sales team performance and implemented initiatives to boost morale and motivation.
- Organised webinars and seminars to showcase the new product range.
Sales Engineer
Luna Bearings (Distributor-Mindman)
Delhi NCR
05.2019 - 10.2020
- Developed dealer relationships in targeted customer regions.
- Participating & visiting automotive/automobile/OEM/ Exhibition for developed customers and found potential customers.
- Reviewed prices and promotional rates to ensure competitive offerings for customers.
- Aligned with company mission while actively contributing to sales team efforts.
- Delivered exceptional customer service to enhance client satisfaction.
- Helped to increase customer retention by striving to create wonderful customer experiences.
Customer Support Engineer
Janatics India Private Limited
Gurgaon
01.2017 - 05.2019
- Addressed customer questions and concerns effectively to enhance satisfaction.
- Helped to increase customer retention by striving to create wonderful customer experiences.
- Retained existing customers while developing new business opportunities.
- Maintained strong relationships with key customers, added new customers, and coordinated monthly and quarterly sales analysis meetings.
- Collaborated with team to align efforts with company mission in sales activities. of the company in mind and served as a dedicated and enthusiastic part of the sales team.
Internship Program
Rinder India Private Limited
Haryana
06.2015 - 07.2015
- Completed industrial training programme at leading company, acquiring practical skills and knowledge in industry practices.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
Education
Diploma - Mechanical Engineering
Guru Nanak Dev Institute of Technology
Rohini, Delhi09-2016
SSC - 10th Passed
Govt. Boys Sr. Sec. School
Delhi06-2010
Skills
- Sales Revenue Development
- Sales Growth Strategies
- Business Development Strategies
- Market development
- Market Trends Awareness
- Sales Performance Analysis
- Sales Negotiation Techniques
- Sales Presentation Development
- CRM Systems Utilisation
- Market Positioning Analysis
- Competitor analysis
- Targeted Marketing Approaches
- Customer retention
- Customer Loyalty Development
- Sales Project Coordination
- Negotiation
- Product knowledge
- Competitor analysis
Custom
- Got business for CKD non-recommended projects from customers like Slog Square/Tejas Technocracy/ SRPL/ Valiant with keeping good relationship with customer.
- Opened 1st time account with big potential customers like NIDCE- Neemrana, TXD-Bawal, Caparo Maruti-Bawal, SRPL-Bhiwadi for CKD India Pvt. Ltd.
- Opened 1st time account with big potential customers like Sun Vacuum, Gray Orange, JTEKT, SMR Motherson for Mindman in Luna Technology.
Languages
English
Intermediate
B1
Hindi
Proficient
C2
Interests
- Reading
- Photography
- Travelling
- Music
Timeline
Assistant Manager
Godrej & Boyce Manufacturing Company Limited
02.2023 - Current
Sales Executive
CKD India Private Limited
11.2020 - 01.2023
Sales Engineer
Luna Bearings (Distributor-Mindman)
05.2019 - 10.2020
Customer Support Engineer
Janatics India Private Limited
01.2017 - 05.2019
Internship Program
Rinder India Private Limited
06.2015 - 07.2015
Diploma - Mechanical Engineering
Guru Nanak Dev Institute of Technology
SSC - 10th Passed
Govt. Boys Sr. Sec. School