Prakash Babu MKLC
Assistant Manager
Hyderabad
Summary
Diligent, Resourceful and Professional Banker with 11+ years of robust experience in various fields of Banking starting from branch operations to customer service, advances, deposits, credit monitoring, Recovery, Compliance, Digital Banking, Cross Selling and now seeking opportunities in private banking sector. Dedicated to enhancing banking relationships through effective customer service backed by solid foundation in financial service delivery and compliance
Overview
11
11
years of professional experience
2
2
Certifications
4
4
Languages
Work History
Assistant Manager – Second Line
INDIAN OVERSEAS BANK
04.2024 - Current
- Oversaw daily branch operations, managing a team of one probationary officer and two clerical staff and maintaining optimal service levels to serve customer needs effectively
- Monitor branch performance, implementing strategies to achieve branch targets and profitability
- Adapt branch policies to reflect emerging banking industry trends
- Very good Experience in Finacle 10x
- Effectively handled and having very good Functional Knowledge in all daily branch operation modules like General Banking, Savings & Current accounts, Loans, Deposits, Cheque Clearing, Customer Complaints, ATM Handling, DIGITAL Banking Products, Internal ICON/RAM rating, Compliance, Government Business, Cross Selling etc
- Meeting with Builders and Car Dealers to acquire Housing loans and Vehicle Loans
- Analyze fresh proposals (For housing loans, vehicle loans and educational loans), Takeover advances by scrutinizing their financial viability, repayment capacity, credit history, due diligence, KYC etc.. and to process the proposal
- Along with branch head, improved branch business from Rs.84 Crore to Rs.120 crore in a span of one year
- Succeeded in bringing branch rating from medium risk to low risk in yearly branch audit by central office held in September 2024
- Succeeded in bringing our branch into sixth position of the overall 49 Warangal Region branches in maintaining daily Savings account opening average of 4 from previous average of 2 in 2024-25
- Achieved 9 out of 10 business parameters target of the branch for FY 2024-25 and one remained positive with overall no negativity in any of the business parameters
- Achieved zero customer compliant escalations and zero banking ombudsman complaints in FY 2024-25 and stood in top three list of the region
- Achieved all cross-selling targets in FY 2024-25
- Ensured compliance with Banking rules, Regulations procedures
- Acquisition of New Business of desired Credit Quality
- Analyze risks by a preliminary screening of borrowers’ profiles and approve or reject loan requests
- Understand and interpret financial analysis, banking analysis and bureau reports results
- Meeting and personal discussion (PD) with customers to understand their business, profile and loan requirement
- Maintaining TAT as per guidelines and taking cases to a decision point
- Analyzed fresh proposal for Credit cards by scrutinizing their financial viability, repayment capacity, credit history, due diligence, KYC etc. and to process the bid
- Confirming the Internal Credit Risk Rating of the borrower as per the CRM policy of the bank
- Adherence to the policy/ process laid out by the Central Team on all loan applications being processed
- Close monitoring of non-starters/ first EMI bounce trends
- Audit compliance on all aspects stipulated by Head Office and regulatory compliance
- Maintaining and reporting various MIS to monitor portfolio performance and risk
- Charge creation: ROC/ CERSAI/ Mortgage/ NOI (Notice of Intimation)
- Onboarding all customers to E-products of Banking like DSB Banking, QR Code, etc
- Periodic Review of performance vs budget
- Conducted various health campaigns to create awareness about health insurance, like Universal Sompo Health Insurance and Niva bupa
Assistant Manager – Second Line
INDIAN OVERSEAS BANK
07.2022 - 04.2024
- Oversaw daily branch operations and retail loan portfolio of one of the HNI branch of our bank
- Effectively handled over 3000 salary accounts of TS Police and salary accounts pertains to top executives of TS police of DGP office including DGP, ADGP’s, IG’s etc
- Effectively handled accounts pertains to various top departments of TS police like Bhadratha, Arogya Bhadratha, DGP Welfare, TSPA, Telangana Recruitment Board, DGP Flag Fund, DGP Sports fund, TSPHCL
- Smoothly Handled daily average bulk NEFT/RTGS load of over 1000 on continuous basis
- Solely Processed over 360 personal loans to TS Police in a span of 18 months
- Processed Home Loans, Vehicle Loans, Education Loans and Mudra Loans by maintaining TAT
- Effective Credit Monitoring by reducing slippages to almost NIL
- Maintained branch rating at low risk in yearly branch audit by central office held in August 2023
- Brought the branch to second position in CASA of the overall 69 Hyderabad Region branches
- Achieved good growth in getting new Bulk deposits from various TS police departments
- Maintained daily Savings account opening average of 2.5 from previous average of 1
- Achieved 9 out of 10 business parameters target of the branch for FY 2024-25 and one remained positive with overall no negativity in any of the business parameters
- Ensured minimal customer compliant escalations and banking ombudsman complaints
- Achieved most of the cross-selling targets
Assistant Manager/Processing Officer
INDIAN OVERSEAS BANK
01.2017 - 06.2022
- Handled Retail Loan portfolio (Home Loans/Vehicle Loans/Education Loans/Loan against Property) processing for three years
- Achieved over 26% growth in regions retail loan portfolio
- Conducted retail loan campaigns on monthly basis for all the branches in the region
- Conducted monthly branch meetings for all region branches on retail loan portfolio to review, monitor, appreciate and motivate branches in achieving allocated targets as per budget
- Processed DSA’s/HLC’s appointment applications and appointed 24 of them and conducted monthly performance review under the leadership of CRM on monthly basis
- Handled Priority Credit portfolio (Poultry/Cold Storage/Rural Godowns/MFI(StreeNidhi AP & TS)) processing for two years with portfolio of over Rs.2600 Cr
- Maintained positive growth even during COVID hit two years by achieving 12% growth
- Ensured zero slippages in Priority Credit portfolio (Poultry/Cold Storage/Rural Godowns) during COVID period and also assisted them by sanctioning COVID loans
- Effectively managed first phase Rythu Bandhu scheme by Preparation and printing of cheques of over 4.8 lakhs farmers and handing over to AO’s of Agriculture department of Govt. of Telangana for allotted mandals
- Prepared extensive data of entire Telangana state on Crop loans and Jewel loans under AGRI for onward submission to Govt of Telangana for Debt Waiver 2018
- Preparation of CQR returns of our bank for entire Telangana state on quarterly basis for onward submission to SLBC
- Attended SLBC meetings along with CRM
Assistant Manager – General Banking Officer
INDIAN OVERSEAS BANK
08.2015 - 12.2016
- General Banking Officer handled daily branch operation modules like General Banking, Savings/Current accounts, Deposits, Bulk RTGS/NEFT, Cheque Clearing, Customer Complaints, ATM Handling, DIGITAL Banking Products etc
- Smooth functioning and handling of the counters in Demonetization period
Assistant Manager on Probation
INDIAN OVERSEAS BANK
05.2014 - 07.2015
- General Banking Officer handled daily branch operation modules like General Banking, Savings/Current accounts, Deposits, Bulk RTGS/NEFT, Cheque Clearing, Customer Complaints, ATM Handling, DIGITAL Banking Products etc
- Opened over 1430 PMJDY accounts after scheme launch by door to door campaign
- Assisted branch in NPA recovery and in arresting fresh slippages by continuous follow-up and home/unit visits
- Prepared extensive data on Crop loans and Jewel loans under AGRI for onward submission to Govt of AP for Debt Waiver 2014
Education
Masters in Business Administration - Marketing
St. Peters Engineering College and Management
Hyderabad, Telangana 01.2009 - 1 2011
Bachelor of Science - Electronics & Computers
Sri Vidyanikethan Educational Institutions
Tirupati, Andhra Pradesh 01.2006 - 1 2009
Skills
Branch Operations
Personal Information
- Age: 35
- Date of Birth: 04/08/89
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Certification
JAIIB
Timeline
Assistant Manager – Second Line
INDIAN OVERSEAS BANK
04.2024 - Current
Assistant Manager – Second Line
INDIAN OVERSEAS BANK
07.2022 - 04.2024
Assistant Manager/Processing Officer
INDIAN OVERSEAS BANK
01.2017 - 06.2022
CAIIB
01-2016
Assistant Manager – General Banking Officer
INDIAN OVERSEAS BANK
08.2015 - 12.2016
JAIIB
01-2015
Assistant Manager on Probation
INDIAN OVERSEAS BANK
05.2014 - 07.2015
Masters in Business Administration - Marketing
St. Peters Engineering College and Management
01.2009 - 1 2011
Bachelor of Science - Electronics & Computers
Sri Vidyanikethan Educational Institutions
01.2006 - 1 2009
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