PRAKASH KUMAR ROY
Team leader
KOLKATA,West Bengal
Summary
To obtain a creative and challenging position in an opportunity for self-improvement and leadership. While contributing to the symbolic growth of the organization with my technical innovative and logical skills. Aim to associate with an organization that will give me opportunities to update my knowledge and skills in accordance with latest developments.
Overview
1
1
year of professional experience
3
3
Languages
Work History
CSE SWIGGY CHAT
KOCHAR INFOTEC PVT LTD.
RTA LEAD
KOCHAR INFOTEC PVT LTD.
RTM for Swiggy Instamart
Globiva Services PVT LTD.
05.2022 - 09.2023
1. My job was to manage chat flow controlling AHT, managing breaks & publishing intraday reports.
2. Preparing rosters for the process.
3. Also managing team as acting Team Lead.
Asst.Team Leader
Globiva Services Private Limited
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
Education
Diploma in Automobile - undefined
Board of Technical Education KARNATAKA
MATRIC - undefined
S.V.S VIDYALAYA
Skills
EXCEL and WPS knowledgeundefined
Personal Information
- Passport Number: U2434983
- Father's Name: Mr. LAL BABU ROY
- Date of Birth: 03/04/96
- Nationality: Indian
- Marital Status: Single
- Religion: Hindu
Extracurricular Activities
Long-Term Dedication Enjoy Playing Carrom Painting Good at Cricket Participated in Quiz Competition held at college level Singing
Projects
Re conditioning of Maruti 800 1994 model Designing of valves Water Controller Hybrid cars presentation
Training
- 12 days’ workshop on Advance Automotive System
- 4 days’ workshop on sensors and actuators in BOSCH
- Completed Workshop 2 days in KSRTC (Bus manufacturing)
- CAAD CENTRE, DESIGNING, CLAY MODELLING OF AUTOMOBILE, 3 Days
Disclaimer
I do hereby declare that the above information is true to the best of my knowledge.
Semesters
- 1st, 11/2016, 70%
- 2nd, 04/2017, 71%
- 3rd, 11/2017, 61%
- 4th, 04/2018, 65%
- 5th, 11/2018, 75%
- 6th, 04/2019, 85%
Ms Office
1. Advance Excel
2. Ms powerpoint
3. MS Word
Timeline
RTM for Swiggy Instamart
Globiva Services PVT LTD.
05.2022 - 09.2023
CSE SWIGGY CHAT
KOCHAR INFOTEC PVT LTD.
RTA LEAD
KOCHAR INFOTEC PVT LTD.
Asst.Team Leader
Globiva Services Private Limited
Diploma in Automobile - undefined
Board of Technical Education KARNATAKA
MATRIC - undefined
S.V.S VIDYALAYA
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