Prakash Thurai Thiraviam
Chennai
Summary
Dynamic Project Manager with expertise in Azure cloud migrations at United Health Group, delivering secure, scalable solutions. Proven leadership in optimizing CI/CD pipelines and enhancing team performance through strategic KPIs. Skilled in Terraform and compliance standards, driving continuous improvement and operational excellence in cloud environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Project Manager - Cloud & Hybrid IT / Consultant
Presently working on a UnitedHealth Group project under Tata Consultancy Services Limited (TCS)
Chennai
02.2025 - Current
- Company Overview: Healthcare.
- Led Azure cloud migrations for UnitedHealthcare and Optum, with minimal downtime.
- Designed secure, scalable infrastructure using Terraform, ARM templates, and PowerShell.
- Deployed AKS clusters to support microservices with high availability.
- Integrated PaaS services (App Services, Web Apps, Azure SQL) for scalability and cost efficiency.
- Created LLDs for network architecture, hybrid connectivity, and modernization.
- Ensured SOX compliance with secure access (NSGs, firewalls, RBAC).
- Conducted health checks and tuning post-migration.
- Monitored workloads using Azure Monitor, Log Analytics, and AKS dashboards.
- Automated patching and vulnerability fixes for Linux and PaaS.
- Administered Red Hat, CentOS, and VMware in hybrid/cloud-native setups.
- Delivered RCA and long-term fixes for infrastructure issues.
- Managed CI/CD pipelines with ADO, GitHub Actions, and Jenkins.
- Maintained IaC via Terraform and Git using GitOps.
- Automated deployments to AKS and App Services.
- Enforced version control and branching across regions.
- Led global CloudOps and DevOps teams; managed delivery and agile practices.
- Improved team performance via KPIs, sprints, and continuous improvement.
- Standardized operations with SOPs and best practices.
- Collaborated with IT leadership on compliance, automation, and scalability goals.
- Healthcare
Project Manager - Cloud & Hybrid IT/Consultant
Worked on a Walgreens project through Tata Consultancy Services Limited (TCS)
Chicago
07.2019 - 02.2025
- Company Overview: Delivered services as part of TATA Consultancy Services.
- Led Azure cloud migrations with minimal downtime from on-premises environments.
- Designed infrastructure using ARM templates, and PowerShell automation.
- Created LLDs for network architecture, cloud connectivity, and app migration.
- Enforced SOX compliance by configuring NSGs and audit-ready security.
- Migrated and optimized Linux workloads with auto-scaling and patching strategies.
- Performed post-migration health checks, and ensured platform stability.
- Monitored system performance, and automated alerts for proactive support.
- Managed daily operations, enforced security policies, and maintained high availability.
- Delivered RCA and permanent fixes for recurring infrastructure issues.
- Provided Linux admin support for Red Hat, CentOS, VMware, and Azure platforms.
- Used Azure DevOps for CI/CD pipelines and release management.
- Managed infrastructure and application code with Git for version control.
- Automated deployments and streamlined development workflows.
- Led cloud ops teams, handling hiring, reviews, and team development.
- Defined KPIs, drove continuous improvement, and ensured client satisfaction.
- Streamlined operations through SOPs and industry best practices.
- Collaborated with Walgreens' IT leadership on cloud transformation strategy.
- Delivered services as part of TATA Consultancy Services.
System Architect/Senior System Analyst
Worked on a Target Corporation project through Tata Consultancy Services Limited (TCS)
Chennai
11.2011 - 07.2019
- Company Overview: Delivered services as part of TATA Consultancy Services
- Managed AIX and RHEL systems, including LVM, LPARs, health checks, and RCA for crashes and core dumps.
- Provided OS and DB support for RHEL 5, 6, and 7, and AIX, resolving performance issues with DBAs and infra teams.
- Configured LVM and Veritas Cluster for high availability and failover.
- Ensured SOX compliance and enforced security/audit policies.
- Administered Linux on VMware (ESXi, vCenter, vSphere), and deployed OpenStack compute instances.
- Tuned system and file system performance across AIX, Linux, and Veritas LVM.
- Automated deployment, recovery tasks, and created operational runbooks.
- Monitored servers (Linux, AIX, Windows), and set up proactive alerts for system metrics.
- Handled storage (RAID, NFS, NAS, Windows shares), and resolved file system issues.
- Delivered 24/7 support, incident/problem management, in production Unix environments.
- Led server provisioning, decommissioning, and maintained lifecycle documentation.
- Delivered services as part of TATA Consultancy Services
Systems Support Specialist
Worked on an Anthem, Inc. project through IBM India Private Limited
11.2008 - 11.2011
- Company Overview: Delivered services as part of IBM India Pvt. Ltd
- Installed, configured, and maintained AIX servers with logical partitioning on IBM Power Systems (pSeries).
- Managed LVM tasks, including the creation of Volume Groups, Logical Volumes, and disk mirroring on Unix servers.
- Performed system performance tuning and health monitoring using tools like NMON, VMSTAT, and IOSTAT.
- Handled user account management, data backups, and logon support for enterprise users.
- Executed OS and software upgrades, patching, and installations using the Network Installation Manager (NIM).
- Decommissioned legacy servers, and maintained inventory of new and retired assets.
- Supported day-to-day issue resolution and troubleshooting for AIX 4.3/5.x environments.
- Ensured compliance with IT policies and SLAs during system updates and maintenance.
- Collaborated with cross-functional teams (Network, DBAs, Application) for system integration and incident resolution.
- Configured TCP/IP networking, including IP assignments, static routes, and network interfaces.
- Monitored logs, analyzed system alerts, and provided resolution support to application teams.
- Administered virtualization solutions (e.g., Xen), and supported Linux deployments on Dell physical servers.
- Provided OS-level support for Oracle and MySQL databases on Red Hat Linux/Unix platforms.
- Maintained user accounts, profiles, access rights, and monitored system processes for performance and security.
- Delivered services as part of IBM India Pvt. Ltd
FMS Engineer
CMS Computers Limited
Chennai
09.2006 - 11.2008
- Company Overview: Delivered services as part of CMS Computers Limited.
- Hands-on experience in installation and configuration: Linux, Red Hat Enterprise Linux, SUSE, CentOS, and Ubuntu.
- Installation of patches on the servers running different applications, and validating that the server is fully patched with all firmware and OS critical updates.
- Delivered services as part of CMS Computers Limited.
System Administrator/Service Engineer
Links Technologies
Chennai
01.2006 - 09.2006
- Company Overview: Delivered services as part of Links Technologies.
- Installing, managing, configuring, and patching the Linux operating systems, and application support.
- Maintaining and creating user accounts, removing users, and locking/unlocking users in Linux and Windows systems.
- Delivered services as part of Links Technologies.
Technical Support Engineer
Liquid Propulsion Systems Centre (ISRO)
05.2004 - 01.2006
- Company Overview: Served as a contract consultant.
- Multi-month project supporting mission-critical client, customized integrated Linux/Windows environment, as well as maintaining internal systems comprised of Linux and Windows.
- Numerous short-term projects involve debugging, installing, and customizing Linux PCs.
- Served as a contract consultant.
Education
Engineering Diploma - Electrical and Electronics Engineering
NMS Kamaraj Polytechnic
TamilnaduBachelor of Computer Applications - Computer Science
Manipal University
JaipurSkills
- AIX
- Applications & Middleware
- ARM Deployment Models
- Azure
- Azure Solutions Architect
- Backup & Storage
- BCDR Strategies
- Best Practices
- Business System Analysis
- CentOS
- Centrify
- Client Management
- Cloud Migration
- Cloud Operations
- Compliance Standards
- Consulting
- Control- M
- Cross- Functional Teams
- Decision- Making
- DHCP
- DNS
- Electrical and Electronics Engineering
- EMC Networker
- Engineering
- Execution
- Firewall Policies
- Guest Reliability Engineering
- HACMP Cluster
- Hardware
- High Availability Clustering
- IBM AIX
- IBM Certified Specialist
- IBM MQ
- Implementation
- ITIL
- Knowledge Management
- LDAP
- Leadership
- Legato
- Linux
- Load Balancing
- Logical Volume Manager
- LPAR Administration
- Microsoft Azure
- Microsoft Azure Administrator Certification
- Microsoft Azure Solutions Architect Expert Certification
- Monitoring
- Networking
- NFS
- Office 365
- Operating Systems
- Operations Management
- Patch Administration
- People Management
- Performance Appraisals
- Performance Tuning
- PMP
- Problem-Solving
- Process Management
- Program Management
- Project Management
- Project Planning
- Recruitment
- Red Hat Enterprise Linux
- Red Hat Enterprise Linux 7
- Red Hat Linux
- Results-Driven
- Security
- Security Policies
- Security & Proxy Applications
- ServiceNow
- SOPs
- Stakeholder Engagement
- Stakeholder Management
- Storage Management
- Strategic Planning
- System Administration
- System Analysis
- System Architecture
- TCP/IP
- Team Leadership
- Team Management
- Technical Leadership
- Technology Transition
- Tools & Monitoring
- Training
- Troubleshooting
- Unix
- Veritas
- Veritas Cluster Software
- Virtualization
- VMware
- VPN
- WebSphere
Certification
- IBM Certified Specialist eServer p5 and pSeries Administration & Support for AIX 5L V5.3
- IBM Certified Specialist System p Administration
- IBM Certified Systems Expert High Availability for AIX
- Technical Support & Administration
- Completed ITIL & PMP training at IBM
- Completed IBM AIX Virtualization training at IBM
- Earned Microsoft Azure Administrator Certification (AZ-104)
- Earned Microsoft Azure Solutions Architect Expert Certification (AZ-305)
Timeline
Project Manager - Cloud & Hybrid IT / Consultant
Presently working on a UnitedHealth Group project under Tata Consultancy Services Limited (TCS)
02.2025 - Current
Project Manager - Cloud & Hybrid IT/Consultant
Worked on a Walgreens project through Tata Consultancy Services Limited (TCS)
07.2019 - 02.2025
System Architect/Senior System Analyst
Worked on a Target Corporation project through Tata Consultancy Services Limited (TCS)
11.2011 - 07.2019
Systems Support Specialist
Worked on an Anthem, Inc. project through IBM India Private Limited
11.2008 - 11.2011
FMS Engineer
CMS Computers Limited
09.2006 - 11.2008
System Administrator/Service Engineer
Links Technologies
01.2006 - 09.2006
Technical Support Engineer
Liquid Propulsion Systems Centre (ISRO)
05.2004 - 01.2006
Engineering Diploma - Electrical and Electronics Engineering
NMS Kamaraj Polytechnic
Bachelor of Computer Applications - Computer Science
Manipal University
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