Pralay Guha
Kolkata
Summary
Dynamic Order to Cash, Revenue Assurance, and Control Management Professional with over 4 years of experience within the telecommunications industry, with an overall experience of more than 5 years, which includes O2C, audits, and control management. A skilled researcher, able to assimilate and deliver complex information to diverse audiences. Proficient in a variety of software programs, including Excel, Word, Outlook, and SQL. Quick learner with a demonstrated ability to collaborate on projects and ensure deadlines are met.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Assurance Advisor (AR Control Management and Delivery)
BT Group PLC
Kolkata
10.2024 - Current
- Developing controls for newly launched and higher revenue generating products, perform checks and update all existing controls, mitigate any control logic related issues, Control Management, guide and resolve any doubts and queries from Operations.
- Preperation of Control Reports including Data Preperation and Visualisation.
- Provide training and support as a Subject Matter Expert and Stakeholder.
- Helping billing team to resolve overbilling/underbilling scenarios and pricing team to resolve Price Guide related issue.
Recovery Associate (Revenue Assurance - AR Internal Control)
BT Group PLC
Kolkata
07.2022 - 09.2024
- Analysis of data extracted from Usage/Non-Usage Controls as a part of Internal Control team for AR, analysis of cost and revenue for customer contracts, performing Root Cause Analysis to resolve data exceptions, highlight invalid costs/revenues and stop them to maintain contract Profit & Loss Statement.
- Performing inventory cleansing activity for internal data correction, perform UAT for Business Assurance team.
- Process governance for O2C.
GCB Operations Associate (Order to Cash - Credit Risk and Reporting)
BT Group PLC
Kolkata
11.2020 - 06.2022
- Report preparation for Order to Cash (Collections) team, Debt report analysis, identifying credit risk and operational risk between collection and payments team, provide ideas for Process Improvement, preparation of Standard Operating Procedure (SOP) for Collections.
AR Audit Associate
PWC
Kolkata
07.2020 - 09.2020
- Conducted inter-period and intra-period financial comparisons to identify trends, variances, and process improvement opportunities.
- Verified mathematical accuracy of transactional records and financial statements to support audit readiness and compliance with internal controls.
- Collaborated with cross-functional teams to streamline O2C processes, reduce outstanding receivables, and improve cash flow efficiency.
AR Audit Consultant
PWC
Kolkata
12.2019 - 06.2020
- Prepared and reviewed financial reports related to the Order to Cash cycle, ensuring accuracy in billing, revenue recognition, and collection/cash application.
- Ensured internal consistency across financial statements by reconciling customer orders, invoices, and collections data.
- Collaborated with cross-functional teams to streamline O2C processes, reduce outstanding receivables, and improve cash flow efficiency.
Education
Bachelor of Commerce (Hons) - Accounting and Finance
Heramba Chandra College - University of Calcutta (C.U.)
Skills
- Order to cash
- Revenue assurance and AR controls
- Risk and compliance management
- Auditing & Financial Analysis
- Control development and delivery
- Data analysis and reporting
- Stakeholder management
- Continuous improvement
- Risk management
- Process improvement
Certification
- Lean Six Sigma White Belt, Council for Six Sigma Certification
Successfully completed Lean Six Sigma White Belt curriculum and awarded with the White Belt Certification by the Council for Six Sigma Certification.
- Microsoft Office Specialist (Office Excel 2013), Microsoft
Successfully completed the requirements to be recognized as a Microsoft Office Specialist for Office Excel 2013.
Awards
Ignite+ Certification, BT Group PLC, For successfully completing the Ignite Excel training programme and delivering the Auto data update from Working FL to Exception FL as an Ignite Improvement Idea., 03/01/24
Languages
- English
- Bengali
- Hindi
Timeline
Business Assurance Advisor (AR Control Management and Delivery)
BT Group PLC
10.2024 - Current
Recovery Associate (Revenue Assurance - AR Internal Control)
BT Group PLC
07.2022 - 09.2024
GCB Operations Associate (Order to Cash - Credit Risk and Reporting)
BT Group PLC
11.2020 - 06.2022
AR Audit Associate
PWC
07.2020 - 09.2020
AR Audit Consultant
PWC
12.2019 - 06.2020
Bachelor of Commerce (Hons) - Accounting and Finance
Heramba Chandra College - University of Calcutta (C.U.)
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