PRAMOD SATPUTE

• Cultivated a robust and compliant sales culture throughout the channel, emphasizing acquisition, profitability, and professional development.
• Assessed sales training needs, monitored market trends, and optimized channel deployment strategies. Provided insightful feedback and recommendations to reporting managers.
• Executed promotional plans and contests while pioneering innovative promotional strategies.
• Drove performance by retaining top talent and swiftly addressing underperformance.
• Fostered strong employee relationships, motivation, and engagement to bolster results, and elevate employee satisfaction.
• Oversaw operations across 5 to 6 branches within the organization.
• Directly managed a team of 20 to 22 personnel, ensuring effective coordination and performance optimization.
• Quality check on defect findings.
• After month-end and post-sharing the final report, close coordination with product managers for actions to be taken.
• Coordinating with the staffing team for off-role actions.
• Carry out regular calls with the team for training and new idea generation.
• Facilitated discussions addressing personal and professional concerns among team members.
• Coordinating with the staffing team for off-role actions.
• Obtained confirmation on each action item and documented for future reference.
• Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
• Expanded market share through effective prospecting, lead generation, and negotiation skills.
• Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
• Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
• Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
• Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
• Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.
• Launched new products successfully within the assigned territory by executing well-designed launch plans tailored specifically for each product line.
• Five locations handling: GOA, SANGLI, SOLAPUR, HUBLI, BELGAUM.

• Creating Sales Plans. Another important part of a sales manager's role is building a comprehensive sales plan that maps out a clear route to hitting these
• Creating a sales strategy that utilizes the current customer base, creates sales targets, and meets sales quotas
• Directing recruiting, setting objectives, and monitoring employee performance
• Achieving the sales target by consistently performing manager duties, like directing and delegating to the sales team
• Implementing a business plan that increases the online and in-person presence
• Create beneficial customer relationships for future growth
• Identify market changes and shifts to create a relevant strategy
• Team Handling and Channel partner /DSA handling
• Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships.
• Retain and expand the company’s base of customers for mortgage and maintain strong liaison for repeat business or referrals
• Maximize sales through a network of DSA / Direct Sales / CA / Builders by effectively managing connector and builder relationships to ensure strong business
• Identify and maintain key builder/channel relationships.
• Maximize number of APFs and increase penetration in the approved APF projects.
• Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.
• Ensure high quality Customer Service
• Ensure good Portfolio Quality

Awards and recognitions

1. CHAMPIONS CLUB – PLATINUM MEMBER Award of the Q3 FY23 award for exceeding loan disbursement target by 250%

2. CHAMPIONS CLUB - GOLD MEMBER (Aug 23 to Oct 23) disbursement target by 110%

3. CHAMPIONS CLUB - GOLD MEMBER (Nov 23 to Oct 24) disbursement target by 180%

4. Received ‘’ on the spot award for contribution towards achieving the monthly target.

• Handling of team size of six people

• Keep attuned to the current economic and financial markets and proficient in attending customer’s queries.
• Driving the sales pitch to interested customers, provide necessary subject matter expertise on loans to the customers from different professions like Doctors, Chartered accounts, and Software engineers.
• Analyzing and completing legal documentation, promissory notes etc required to complete disbursal process.
• Cross sell, Upsell, and new prospect list identification on existing customer base.
• Assist collection teams to maintain standard repayment schedules for customers, assist in delinquent cases.
• Facilitate product training jointly with Product manager to the TRM team.
• Manage customer issues on service / applications.
• Resolving FEMI cases for collection and making sure it addressed timely

Awards and recognitions

1. Hero of the month award for exceeding loan disbursement target by 90%

2. Received ‘Kudos’ on the spot award for contribution towards achieving the monthly target.

3. Received ‘Top Performer of the Month’ for achieving quality credit disbarment in Warananagar region.

• Take care of documentation required for loan processing, disbursement processing as per policy of organization.
• Take care of customer enrollment ad KYC verification
• Take care of all credit files management of existing customers, generation of A/C statement from CBS.
• Taking care of reconciliation of accounting GL as well as to maintain all GL’s
• Processing new loan applications using Shakti Sangman Software by Madura Finance
• Cash Handling and Deposit, Register update
• Handling of customer queries and complaints.
• Maintaining various MIS & tracking daily, weekly & monthly performance.
• Taking care of collection audit