Singing
Pranab Paul
Customer support
New Delhi
Summary
Dynamic Senior Sales Executive with a proven track record at Bukalo India Pvt Ltd, specializing in sales development and client relationship management. Excelled in mentoring teams and securing key accounts, significantly enhancing customer satisfaction. Expert in lead generation and sales forecasting, achieving notable sales goals through strategic client account management.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Senior Sales Executive
Bukalo India Pvt Ltd
Gurugram
03.2017 - 11.2021
- Mentored junior sales executives, providing guidance on best practices and strategies for achieving success in the field.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Customer Service Associate
Intelenet Global Services
Gurugram
10.2015 - 03.2017
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
Education
Under Graduate -
Baul Parameswer High School
West Bengal 04.2001 -
Skills
Sales development
Sales forecasting
Client relationship management
Team development
Client account management
Lead generation
Customer support
Interests
Timeline
Senior Sales Executive
Bukalo India Pvt Ltd
03.2017 - 11.2021
Customer Service Associate
Intelenet Global Services
10.2015 - 03.2017
Under Graduate -
Baul Parameswer High School
04.2001 -
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