Advanced Ms Office
PRANAV SURVE
Automobile Engineer
B12/3, Bmc Colony, Mitha Nagar, Goregaon West,Mumbai.,MH
Summary
Experienced Proprietor with background handling all aspects of business operations. Gifted relationship-builder, communicator and problem-solver diligent about running day-to-day activities. Offering 4 years of progressive experience in Automotive Industry.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
4
4
Languages
Work History
Proprietor
The Car Guy
07.2020 - Current
- Doorstep vehicle maintenance services for all kinds of 4 wheelers
- Vehicle On-board diagnosis and Dealer for Oem spare parts.
- Developed and managed relationships with vendors and suppliers.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Provided customer service on accounts and resolved problems.
- Formulated business plan to launch company services and signed new accounts.
- Evaluated suppliers to maintain cost controls and improve operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
- Located and removed defective parts for skilled adjustment, repair or replacement.
Service Manager
Lateral View Technologies Pvt Ltd
11.2018 - 03.2020
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Met with customers to discuss service needs and offer available solutions.
- Followed up with customers during and after repair to verify satisfaction.
- Trained 20 less-skilled service workers on standards, efficiency and conflict resolution for best-in-class customer service.
- Set and administered department budgets for expenditures, materials and labor.
- Analyzed and created reports to determine profit margins, trends and inventory levels.
- Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
Education
B.E - Automobile
Saraswati College of Engineering, Mumbai University
06.2015 - 08.2018
Diploma - Automobile Engineering
Sardar Vallabhbhai Patel Polytechnic
07.2012 - 05.2015
Skills
Online Marketing
Accomplishments
- Supervised team of [15] staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Software
Solid Works
VAG-COM Diagnostic System(VCDS)
Launch X431 Pro
Kess & K- Tag
Interests
Vehicle Tuning & Modification
Travel
Photography
Video Games
Academic Projects
- Increasing Efficiency on S.I engine by using Oxy- Hydrogen as a Combustion Catalyst.(2017-2018)
- Developed a Prototype of Portable Electric Suitcase vehicle.(2014-2015).
Timeline
Proprietor
The Car Guy
07.2020 - Current
Service Manager
Lateral View Technologies Pvt Ltd
11.2018 - 03.2020
B.E - Automobile
Saraswati College of Engineering, Mumbai University
06.2015 - 08.2018
Diploma - Automobile Engineering
Sardar Vallabhbhai Patel Polytechnic
07.2012 - 05.2015
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