Pranay Nand
Raipur
Summary
Branch manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. Several year history of success in the field.
Overview
6
6
years of professional experience
Work History
Branch Manager
HDFC Bank Ltd
Raipur
07.2023 - Current
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Conducted regular performance reviews for all employees in the branch.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Ensured compliance with established policies, procedures and regulations governing banking operations.
- Created reports summarizing operational performance metrics for senior management review.
- Increased efficiency and drove branch revenue by optimizing daily operations.
Wealth Relationship Manager
ICICI Bank Ltd
Raipur
10.2021 - 06.2023
- Monitor and address HNI clients banking and Investment requirements
- Use financial acumen and investment expertise to review a client's personal data, align clients need through superior service, seamlessly align service delivery for enhanced experience; thereby helping the client reach short term and long term investment goals
- Focus on business development across liabilities, assets & fee to sustain and achieve growth in relationship value, revenues & improved client stickiness
- Achievement of product-wise targets and cross selling products as per the demographic, lifestyle and risk profiling
- Formulate outbound and inbound sales plan to acquire new HNI Clients for increasing customer base of the portfolio
Select Relationship Manager
Indusind Bank Ltd
04.2020 - 10.2021
- Build and deepen relationships with existing wealth customers to achieve increase in share and revenues
- Provide professional customer service to achieve a high percentage of customer satisfaction and retention
- Up-sell and Cross-sell different products of the bank with main focus on wealth
- Manage the key performance indicators at the highest level
- Achieve best in class productivity in order to maximise the efficacy of the sales process
- Achieve the budgeted cross sell targets
Business Consultant
A&A Business Consulting Pvt. Ltd.
Raipur
07.2018 - 02.2020
- Developed and presented business plans for clients to assist in the decision-making process.
- Created financial projections based on market research data and industry trends.
- Conducted surveys of customer satisfaction to identify areas of improvement.
- Provided strategic advice to senior management teams on how to maximize profits and streamline operations.
- Analyzed financial records, including income statements and balance sheets, to assess performance of businesses.
- Assisted with creating marketing campaigns to increase sales and brand awareness.
- Developed operational plans that included budgeting, forecasting, and resource allocation.
Education
PGPMM -
International School of Business & Media
Pune04.2013
B.Com -
Indira College of Commerce and Science
Pune04.2010
HSC -
Beacon English School
Korba03.2007
Skills
- Creative talents
- Commitment to excellence
- Team leadership
Languages
- English
- Hindi
Personal Information
- Place of Birth: Korba
- Date of Birth: 12/08/88
- Gender: Male
Hobbies and Interests
- Cricket
- Football
- Music
Languages
Hindi
First Language
English
Advanced
C1
Timeline
Branch Manager
HDFC Bank Ltd
07.2023 - Current
Wealth Relationship Manager
ICICI Bank Ltd
10.2021 - 06.2023
Select Relationship Manager
Indusind Bank Ltd
04.2020 - 10.2021
Business Consultant
A&A Business Consulting Pvt. Ltd.
07.2018 - 02.2020
PGPMM -
International School of Business & Media
B.Com -
Indira College of Commerce and Science
HSC -
Beacon English School
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