Dedicated and results-driven Presales/Post-sales professional with a demonstrated history of implementing cost-effective strategies to optimize procurement processes. Proven ability to build strong customer relationships, collaborate with internal teams, and efficiently respond to RFPs and RFIs. Seeking to leverage technical expertise and consultative approach in a dynamic environment.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Sales Operation Specialist
Rahi Systems
Pune
09.2022 - Current
Collaborated with Account Manager and customers to assess business needs, pain points, and technical requirements, leading to a 25% increase in customer satisfaction
Worked closely with the inside sales team to develop technical proposals that met customer needs and aligned with company capabilities
Coordinated with internal teams including operations and sales engineers to ensure seamless communication and efficiency throughout the operational cycle
Managed inventory, monitored orders, and resolved pricing discrepancies to ensure on-time delivery and optimal inventory levels
Conducted price comparisons across multiple vendors to support strategic purchasing decisions
Negotiated with suppliers on pricing, shipping methods, and delivery schedules to secure favorable terms
Executive: SCM
Ami Polymer Pvt Ltd
Silvassa
09.2020 - 04.2022
Analyzed business operations to troubleshoot issues and ensure project timelines were met
Reduced resupply turnaround time by 25% through strategic vendor management with staggered deliveries
Established, enforced, and optimized internal policies to achieve 100% operational efficiency and responsiveness
Improved supply efficiency by 20% through the design and implementation of process enhancements
Developed and executed performance improvement strategies to foster continuous operational enhancement
Officer
Welspun India Ltd
Vapi
09.2018 - 05.2020
Negotiated pricing and delivery terms to optimize cost savings and ensure timely procurement of goods and services
Developed alternative vendor sources, achieving a regular material supply from 50% of vendors
Planned and budgeted purchase activities, including cost estimation and contract negotiations, resulting in annual cost savings of 7-8%
Managed inventory using FIFO (First In, First Out) method and efficiently disposed of damaged or surplus materials
Established, supervised, and enhanced import processes to align with regulations, procedures, and company policies
Monitored import metrics, implemented improvements in import operations, and fostered continuous performance enhancements
Engineer
Vconnect Technologies Pvt Ltd
Pune
08.2014 - 07.2015
Analyzed and mapped client requirements to deliver appropriate technical solutions while ensuring adherence to quality standards
Maintain client relationship for business and use decision making skills in responding
Education
MBA - Supply Chain Management
Institute of Business Management And Research
Pune, India
08.2015 - 07.2017
BE - Electronics and Telecommunication
Patil Institute of Engineering And Technology
Pune, India
09.2009 - 07.2014
Skills
Customer Needs Analysis
Power BI
RFP and RFI Response
Cost Analysis and Reduction
Relationship Building
Competitive Analysis
Excellent Communication and Negotiation Skills
Proficiency in MS Office Suite and ERP Systems
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Certification
Integrated Program of Business Analytics, IIM Indore, Indore, Madhya Pradesh, 09/2019, 07/2020
Timeline
Sales Operation Specialist
Rahi Systems
09.2022 - Current
Executive: SCM
Ami Polymer Pvt Ltd
09.2020 - 04.2022
Officer
Welspun India Ltd
09.2018 - 05.2020
MBA - Supply Chain Management
Institute of Business Management And Research
08.2015 - 07.2017
Engineer
Vconnect Technologies Pvt Ltd
08.2014 - 07.2015
BE - Electronics and Telecommunication
Patil Institute of Engineering And Technology
09.2009 - 07.2014
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