Pranesh Shanmugam
Palani
Summary
Dedicated executive professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
3
3
years of professional experience
Work History
Key Accounts Manager
Zomato Pvt Ltd
Palani
07.2024 - Current
- Established pricing policies based on cost analysis and competitive market conditions
- Growing net revenue of Hyper locations by producing business plans to achieve revenue goals, ensuring inventory levels exceed demand throughout the market by rigorously meeting partners and assisting in execution when required
- Helping restaurants build online presence and help them grow their business
- Rigorously followed restaurants to build best customer experience in the market backed by real time data
- Planned and executed new strategies to increase orders
- Resolved merchant queries and problems using effective communication and providing step by step solutions
- Exceeded goals through effective prioritization and consistent work ethic
- Met schedule using excellent planning and coordination skills
- Trained and mentored employees to maximize team performance
Business Development Support Executive
Redbus
Chennai
02.2024 - 06.2024
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner
- Contributed to the development of agency policies and procedures aimed of improving overall service delivery standards for all clients served
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing
Senior Executive
Disys India Private Limited
Chennai
12.2022 - 02.2024
- Taken Care of US counterpart activities
- Handled Placement sheet and resolved tickets in JIRA
- Timely payout commission to the Recruiters
- Background Verification for candidate
- Resolved ServiceNow tickets raised by the user
- Tools Admin (LinkedIn, Dice, Monster, Carrier Builder)
- Timely reports fetching for tools
Customer Service Associate
Amazon Retail
Coimbatore
09.2022 - 11.2022
- Worked as CSA in North America domain
Education
Bachelor of Science - Agribusiness Management
Agricultural College And Research Institute, Agricultural University
Coimbatore, Tamil Nadu08-2022
Higher Secondary School -
Velan Vikhass Higher Secondary School
Palani01-2017
Skills
- Operations oversight
- Growth planning
- Business administration
- Expense reporting
- Client onboarding
- Account performance analysis
- Customer rapport
- Sales negotiations
- Inventory Management
Accomplishments
- Internship : Nutra bites coco sugar (03/01/22) Worked in Sales and Marketing
- Extra-Curricular Activities : Participated in Quiz competition in Tamil Nadu State Educational Development Day conducted by All India Agricultural Students Association
- Organizer : National Level Management Meet [PRABANDAZ'17]
- Volunteer : NSS volunteer, 2017-2019
- Representative : Mess representative, 2017-2019
- Organizer : National Level Management Meet [PRABANDAZ'22]
- Attended BULLETS class for developing communication skills
Additional information
- Kotagiri Farmer Producer Organization, Kotagiri, Ooty (12/01/22 to 01/01/23): Exposure toward patient fruit farming and marketing, Visited farmers in local area and learned about farming.Export oriented marketing strategies, Attended Village camps.
- Business Proposal On FISH COLD STORAGE- 2022: Survey on COLD STORAGE NEAR COIMBATORE. Model project and cost of installation of fish cold storage.
- Discussion about reduction of cost of installation.
- Problem management in fish cold storage, Worked on profit for next five years.
Websites
- Website developed: https://praneshsivakumar8.blogspot.com/2022/08/millets-super-food.html
- Website developed: https://sunshinemillets.wixsite.com/sunshinemillets
- Business Card : https://bcard24.com/SUNSHINE-MILLETS2
- Facebook Profile of the company : https://www.facebook.com/profile.php?id=100084079122350
Timeline
Key Accounts Manager
Zomato Pvt Ltd
07.2024 - Current
Business Development Support Executive
Redbus
02.2024 - 06.2024
Senior Executive
Disys India Private Limited
12.2022 - 02.2024
Customer Service Associate
Amazon Retail
09.2022 - 11.2022
Bachelor of Science - Agribusiness Management
Agricultural College And Research Institute, Agricultural University
Higher Secondary School -
Velan Vikhass Higher Secondary School
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