Pranil C More
Technology Lead
Navi Mumbai
Summary
Aspiring for motivating and challenging IT infrastructure planning and management, technology administration, project management, business process restructuring, change management with a technology driven organization of repute
Overview
17
17
years of professional experience
2
2
Certifications
Work History
Technology Lead
Willis Towers Watson
06.2020 - Current
- Managing IT infrastructure, including servers and network systems, for India and other locations.
- Providing system support, data center operations, and networking services across the Indian region.
- Planning and implementation of configuring VLANs on the core switch.
- Planning and implementation of the Cisco Meraki Cloud-Based solution (MR, MS, MX).
- Configuration and troubleshooting of Cisco WLC and WAP related issues.
- Administration and troubleshooting of Windows Server-related issues.
- I have successfully done office shutdown activities.
- Monitoring systems, network, and telecommunication (using SolarWinds).
- Hands-on experience with Cisco routers, L2/L3 switches.
- Taking ownership of the problem, follow up until it is resolved, and create an incident report for the same.
- Configuring and resolving issues related to VLAN, VTP, and STP on L2 and L3 switches (Cisco 3850, 3750, 9300 switches).
- Port-channel configuration in the core switch.
- Planning and implementation of the upgrade of 104 Cisco 3750s to Cisco 9300s.
- The planning and implementation of a new Meraki cloud-based solution for all sites.
- Planned and implemented firewall solutions, including the Palo Alto PA-3250 and the Cisco ASA.
- I have experience with routing protocols (BGP, OSPF, EIGRP).
- Configuration and troubleshooting of VLAN, trunking, inter-VLAN routing, spanning tree, and bridging.
- Improved functionality at LAN/WAN infrastructure, designing, planning, and implementation of network devices.
- Configuration and troubleshooting of Azure network-related issues.
- HPC (High Performance Club Award, 2022-2023)
- Leadership Award (2024)
- Spot awards (2021).
Technical Lead
Saicon computers
05.2018 - 06.2020
- Managing IT infrastructure, including servers and network systems, for the Mumbai location.
- Responsible for regional system support, data center operations, networking, telecommunications, and IT infrastructure project management.
- Leading a team of two to provide end-user support.
- Vendor Management: Product finalization, negotiation, and SLA monitoring.
- Taking ownership of the problem, follow up until it is resolved, and create an incident report for the same.
- Generating the reports and submitting them to the stakeholders on a weekly and monthly basis.
- Managing and deploying computer policy.
- Network and local printer installation, configuration on server and workstation.
- Replacing existing hardware and software with leading-edge technology.
- Responsibilities required periodic travel to meet with local support teams and department heads to evaluate needs for new technology, and make recommendations for system upgrades.
- Set up a Wi-Fi router for a small organization.
- Monitoring and troubleshooting the network.
- Responsible for managing and troubleshooting the network, ensuring maximum network uptime.
- Planning and implementation of configuring and assigning VLANs on the switch.
- Hands-on experience with Cisco routers, L2/L3 switches, Cisco ASA, and Cyberoam Firewall.
System Administrator
Mediserve Solutions PVT LTD.
07.2016 - 03.2018
- Managing IT infrastructure, comprising network implementation for the Mumbai location.
- Managing the region around system support, networking, telecommunications, and project management for IT-related infrastructure.
- Provide support to users in India and U.S. locations.
- Implementation of IT policies, ensuring maximum infrastructure uptime.
- Handling escalations and closing the issue with the best practice solution.
- Effective and prompt communication.
- Planning and implementation of VPN (site-to-site, IPsec) as per requirement.
- Involved in the successful data center migration activities (old location to new location).
- Maintain network asset management.
- Maintain the daily tracker of Link Up/Down time.
- Planning and implementing DHCP configuration on a Cisco router.
- Configure and install the network printer.
- Maintaining 130 systems, along with 5 servers.
- Monitoring MRTG graphs for both the Internet and VPN.
- Administration and maintenance of LAN/WAN networks.
- Monitoring of all networking devices, i.e., Routers, Switches and Gateways.
Senior IT Executive (Systems & Network Administration)
Inventurus Knowledge Solutions Private Limited
02.2012 - 07.2016
- Managing IT infrastructure comprising servers, desktops, printers, and networking device peripherals for three locations pan India.
- Managing the region in system support, data center operations, networking, telecommunications, and project management for IT.
- Planning and implementation of VLAN.
- Planning and implementation of infrastructure setup for 800 desktops.
- Planning and execution of head office shifting (150 desktops, 3 servers, 2 routers, and 5 switches).
- Planning and implementation of Internet leased lines.
- Planning and implementation of firewalls (Cyberoam, ASA).
- Planning and implementation of configuring and assigning VLANs on a Cisco switch.
- Planning and implementation of an open-source-based inventory management system.
- Planning and implementation of infrastructure setup for 500 desktops.
- Planning and migration of networking devices (router, switch).
- Planning and migration of structured cabling, IP addressing, and subnetting.
- Planning and implementing DHCP configuration on a Cisco router.
- Planning and implementation of Access List Core Switch.
- Managing all LAN infrastructure for the firm and supporting the 2901 router, Cisco 2960-X switch, and Cisco 3850.
- Knowledge of Cisco Call Manager.
- Administration and troubleshooting of Windows 2003 Active Directory and related things, i.e. DNS, DHCP, Users, Groups, Computers, OUs, Printers, etc.
Network and System Senior Engineer
Business Machine PVT LTD
12.2008 - 02.2012
- Implemented and managed networking devices of 5 switches and 2 routers.
- Installation and configuration of modems, scanners, and printers.
- Installation and troubleshooting of the Citrix client application.
- Configure and troubleshoot network-related issues.
- Assists end users with their computing needs by resolving trouble tickets and fulfilling employee requests.
- Installing new computer systems and connecting them into a LAN.
- Maintenance of a large-scale network with over 2,000 end users.
- Troubleshooting the technical issues in routers and switches, and providing technical support.
- Configuring and troubleshooting mail applications like Microsoft Outlook and Outlook Express.
- Managing users, groups, and computer accounts on the server.
- Determined equipment failure root cause and implemented solutions.
Education
Cisco Certified Network Associate CCNA - Routing and Switching
IIHT
Mumbai, India1 2015
Microsoft certified IT Professional (MCIPT) - Windows Server Active Directory configuring 2008, Windows Server 2008 Network Infrastructure Configuring, Windows Server 2008 Server Administrator
IIHT
Mumbai, India1 2015
Diploma - computer
IIHT
Mumbai, India01-2008
Bachelor of - Economic
Mumbai University
Thane1 2006
HSC - Collage Subject
B.R Madhavi Collage
Thane, India1 2003
SSC - School Subject
Maharashtra State Board of Secondary And Higher Secondary Education
Pune1 2000
Skills
Project management
Systems administration
IT infrastructure support
User rights management
Systems migration & integration
IT security
Strategy planning
Compliance management
Change management
Vendor management
Certification
MCPIT: Server Infrastructure, 2015
Timeline
Technology Lead
Willis Towers Watson
06.2020 - Current
Technical Lead
Saicon computers
05.2018 - 06.2020
System Administrator
Mediserve Solutions PVT LTD.
07.2016 - 03.2018
Senior IT Executive (Systems & Network Administration)
Inventurus Knowledge Solutions Private Limited
02.2012 - 07.2016
Network and System Senior Engineer
Business Machine PVT LTD
12.2008 - 02.2012
Cisco Certified Network Associate CCNA - Routing and Switching
IIHT
Microsoft certified IT Professional (MCIPT) - Windows Server Active Directory configuring 2008, Windows Server 2008 Network Infrastructure Configuring, Windows Server 2008 Server Administrator
IIHT
Diploma - computer
IIHT
Bachelor of - Economic
Mumbai University
HSC - Collage Subject
B.R Madhavi Collage
SSC - School Subject
Maharashtra State Board of Secondary And Higher Secondary Education
Personal Information
Place
Mumbai, Maharashtra
Personal data processing
The above information is true to the best of my knowledge and belief.