Pranjul Gupta

• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Delivered services to customer locations within specific timeframes.
• Resolved problems, improved operations and provided exceptional service.
• Identified issues, analyzed information and provided solutions to problems.

• New Onboarding of Private Label and National Level Brands and Vendor account management in Men and Women Fashion Category.
• Help Brands to live new product catalog on buyer portal.
• Managed accounts of National Level Brands like Bewakoof.com, Decathlon, Dennis Lingo, Hubberholme & High Star etc. and help them to grow their sales and focus on their brand development through strategies and planning to increase order count.
• Help Brands with Advertising campaigns and keywords to get maximum ROI.
• Managed over 100+ Private Label Brands from Men and Women's Watches Category.
• Built and maintained strong client relationships to drive business growth.
• Used statistical methods to analyze data and generate useful business reports

• Managing portfolio of sellers and help them to grow their sales and focus on their brand development through strategies and planning to up tier seller to Silver or Gold account.
• Manage team with strategic and tactical sales initiatives for forward planning to meet key objectives.
• Help sellers with Advertising campaigns and keywords to get maximum ROI.
• Managed over 200+ seller accounts, to help them to grow their sales.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity. Managed sellers from Mens Formal vertical and increased sales by 90%.
• Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
• Developed short-term and long-term sales objectives and strategic plans to meet market needs.

• Collaborated with sales and marketing departments to support client acquisition
• Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
• Delivered presentations at industry conferences, raising company profile and attracting potential clients.
• Increased client base by identifying and pursuing new business opportunities through market research and networking.

• Direct sales of organizations services.
• Post Sales Management
• Payment record handling and collection
• Identified revenue opportunities by collaborating with client's
• Developed and implemented value-added strategies to increase profitability, expand market share and cement customer relationships.
• Negotiated contracts with key stakeholders, resulting in favorable terms for the company and long-term partnerships.

Customer support for E-commerce Orders

Customer order and account related support for the e-commerce organization.