Technical program leader directing complex delivery across 3+ cross-functional teams per program through 4+ checkpoints per cycle, global stakeholders, Agile planning, and release readiness. Builds risk mitigation, dependency management, and executive communication into program execution, while tracking 5+ risks, blockers, and dependencies at once and supporting cross-team closure of action items and launch decisions. Brings strong fit for Senior Technical Program Manager work centered on governance, alignment, and delivery control.
Overview
4
4
Certifications
19
19
years of professional experience
Work History
Technical Program Manager
UST FinX
07.2025 - Current
Reduce incident resolution time by 3% through Grafana-based operational reporting and release visibility.
Track 5 bugs fixed per sprint across Jira-driven DevOps workstreams and release dependencies.
Define the release lifecycle across scope, planning, QA certification, production readiness, deployment, and closure.
Set Dev to QA to PROD promotion criteria with approvals, readiness checks, and stakeholder communication.
Improve Jira governance with workflow states, issue types, fields, JQL views, and traceability for releases and changes.
Coordinate sprint and release governance, risk escalation, dependency planning, and management-ready reporting across stakeholders.
Led cross-functional teams to deliver complex technical programs on time and within scope.
Developed project plans, schedules, and budgets to ensure alignment with organizational goals.
Implemented risk management strategies to proactively identify and mitigate project risks.
Facilitated stakeholder meetings to gather requirements and provide project updates effectively.
Streamlined communication processes between technical teams and business units for enhanced collaboration.
Analyzed project performance metrics to drive continuous improvement initiatives across programs.
Successfully managed multiple simultaneous projects while adhering to strict deadlines for optimal progress tracking.
Developed and implemented project roadmaps aligning with organizational goals and stakeholder expectations.
Led cross-functional teams to deliver complex technical programs on time and within budget.
Technical Program Manager
Oracle India
01.2024 - 07.2025
Maintain 70% production readiness coverage through structured go/no-go reviews, CAB governance, and change control.
Track 4-5 release items weekly across OHRM to maintain steady program visibility and closure.
Led cross-functional global teams delivering technical programs within Agile and SAFe frameworks.
Drove detailed plans, stakeholder alignment, Scrum governance, risk mitigation, and executive communication for program delivery.
Owned Oracle Healthcare Release Management, coordinating with bar owners and engineering managers to close action items promptly.
Introduced a custom Risk issue type in Jira and built sprint dashboards and performance metrics for continuous improvement.
Program Release Manager
Rakuten Symphony
03.2022 - 01.2024
Managed 4G eNodeB and 5G gNodeB roadmap prioritization, backlog grooming, and release planning.
Coordinated RMI and 1&1 customer release schedules and milestone tracking to keep deliveries aligned to timelines.
Participated in CAB meetings to review release scope, resolve roadblocks, and secure approvals across four CABs.
Defined change-control and release processes for new lines of business, strengthening governance across launch activities.
Owned annual release and change planning, including dependency tracking, risk analysis, triage, and blocker management.
Partnered with Jira administration to improve workflows and release/change visibility across delivery teams.
DevOps Release Manager
Cognizant
12.2016 - 01.2021
Enabled CI/CD frameworks and continuous monitoring for microservice applications using DevOps practices.
Deployed microservices through Spinnaker and supported release management across delivery cycles.
Designed SLA tracking methods and prepared release status reporting for upper management.
Aligned disaster recovery with production readiness and supported RCA/CAPA efforts with Technology SME teams.
Reduced incident volume by 35% year over year through proactive trend analysis and problem management.
Led release planning and execution for multiple projects, aligning teams with product schedules.
Streamlined deployment processes, reducing lead time and enhancing operational efficiency.
IT Analyst
Tata Consultancy Services
02.2011 - 12.2016
Served as offshore and onsite SPOC for release coordination across stakeholders and delivery teams.
Developed production deployment run books and implementation plans for release execution.
Coordinated weekly release reporting and summarized code-merge impacts for stakeholders.
Managed milestone reviews and release readiness follow-ups to keep deployment activities aligned.
Aligned release planning with change control, dependency planning, and DevOps/CI/CD workflows.
Product Engineer
AkaaRa Consulting
04.2009 - 01.2011
Developed and maintained Java-based administrative, web, and mobile applications across the product lifecycle.
Delivered C# development support for application enhancements and maintenance fixes.
Applied release management lifecycle, Jira, and change control practices to coordinate delivery communication and production readiness.
Software Engineer
Perot Systems Corp
04.2007 - 04.2009
Developed C# features and maintained XSLT and XML code for application updates.
Improved development processes and standards to strengthen code quality and delivery consistency.
Contributed to release management and go/no-go reviews with Jira, ServiceNow, and Grafana.
Education
Bachelor of Engineering - Computer Science
Manonmaniam Sundaranar University
01-2004
Skills
DevOps
CI/CD
Jira
ServiceNow
Grafana
Spinnaker
Release management lifecycle
Change control
Certification
ITIL 4 Foundation
SELECTED ACCOMPLISHMENTS
Risk Management Champion – created and implemented a scalable Jira-based risk management framework., Program Excellence Award – recognized for delivery, velocity and risk management.