Prasad Bhonsle
Pune,MH
Summary
Dynamic professional with extensive experience at Yamaha Motor India Sales Ltd, excelling in Manpower Skill development and operations management. Proven track record in enhancing service quality and efficiency through strategic planning and cross-departmental collaboration. Skilled in Technical Trouble shooting and Material development, Fostering team growth, driving significant improvements in customer satisfaction.
Overview
30
30
years of professional experience
Work History
Asst. General Manager- Service Education,
Yamaha Motor India Sales Ltd
Pune
08.2018 - Current
- Led cross-functional teams to enhance operational efficiency and streamline processes.
- Developed and implemented strategic plans to achieve Education targets and improve Skill level of Internal Staff, Network Staff.
- Coordinated training programs for staff, fostering professional development and enhancing performance.
- Analyzed market trends to develop Education Material, Technical, Customer Centric and Softskill development
- Facilitated communication between departments to ensure alignment on organizational goals and objectives.
- Planning Monitoring Implementation of Zonal Training Academy and associated Instittes
Regional Service Manager
Yamaha Motor India Sales Ltd
Mumbai, India
06.2011 - 08.2018
- Led regional service team operations to enhance customer satisfaction and loyalty across multiple locations.
- Developed and implemented Strategic idea/ programs to improve technical skills and service quality.
- Collaborated feedback on customer issues, driving improvements in product quality and design.
- Streamlined service processes, resulting in improved workflow efficiency and reduced turnaround times.
- Managed service-related budgets, ensuring optimal resource allocation while maintaining operational excellence.
Rural Business Coordinator
Exide Industries Ltd
Hubli, India
06.2006 - 06.2011
- Coordinated cross-functional teams to streamline project execution and enhance operational efficiency.
- Managed scheduling and resource allocation to ensure timely Sales and Service Targets.
- LEad Reverse Logistic process implementation
- Developed and maintained documentation for team processes and organizational procedures.
Service Engineer
Kinetic Engineering Ltd
Goa
04.2004 - 01.2006
- Handled Goa Teriotory for After sales Service Process at GOA and Part of Karnataka
- Conducted routine OJT at Network to Improve Service quality
- Collaborated with HO teams to implement process improvements that streamlined operations.
- Trained Front Liner, technicians on troubleshooting techniques and best practices for equipment maintenance.
Service Engineer
LML LTD
Raichur, India
02.2002 - 03.2004
- Handled After sales Service network at North Karnataka
- Conducted OJT to ensure optimal service experience.
- Collaborated with Head Office teams to enhance product reliability and efficiency.
- Provided technical support and training to junior engineers and technicians.
Resident Service Engineer
Kinetic Engineering Ltd
Mumbai, India
10.2000 - 02.2003
- Handled Network at Mumbai for After sales service
- Generating First information reports for technical issues for Product improvement
- Ensure Dealer development in terms of Profiatbility
Assst Works Anager
S P Motors
Hubli, India
07.1996 - 09.2000
- Supervised daily operations to ensure efficiency and quality standards in vehicle servicing.
- Implemented process improvements that enhanced productivity within service departments.
- Trained and mentored team members on best practices and safety protocols.
- Coordinated scheduling of workforce to optimize resource allocation and reduce downtime.
Education
Diploma In Mechanical Engineering - Automobile Technology
K H Kabbr Institut of Engineering
04-1995
Skills
- Staff management
- Staff Development
- Inventory control
- Operations management
- Inter Department coordanation
Accomplishments
- Best Service Award in 2007 at Exide Industries for Hubli AO
- Best Engineer in Technical report Writing -1st Position 2012
- Developed Telecaller for All india No 1 Position- Yamaha National Grand Prix 2025
- Developed Service Advisor for All India No 2 Position - Yamaha National Grand Prix 2025
- Developed Spare Parts anager for All India No 2 Position - Yamaha National Grand Prix 225
Languages
English
Hindi
Marathi
Kannada
Timeline
Asst. General Manager- Service Education,
Yamaha Motor India Sales Ltd
08.2018 - Current
Regional Service Manager
Yamaha Motor India Sales Ltd
06.2011 - 08.2018
Rural Business Coordinator
Exide Industries Ltd
06.2006 - 06.2011
Service Engineer
Kinetic Engineering Ltd
04.2004 - 01.2006
Service Engineer
LML LTD
02.2002 - 03.2004
Resident Service Engineer
Kinetic Engineering Ltd
10.2000 - 02.2003
Assst Works Anager
S P Motors
07.1996 - 09.2000
Diploma In Mechanical Engineering - Automobile Technology
K H Kabbr Institut of Engineering