PRASAD PANDE
Pune
Summary
Talented Senior Associate with over a decade in IT, adept in high-pressure scenarios with a strong drive to excel. Proven expertise as AWS Cloud Engineer and Lead IT support engineer with experience in Investment banking domain background covering Front Office Applications, Asset Management, and the Trade Life Cycle. Skilled in Azure, AWS, UNIX, SQL, Shell Scripting, Python, Splunk with a comprehensive grasp of ITIL frameworks.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Associate
Northern Trust Pune
02.2021 - Current
- Working as Application Support Lead to support and manage Front Office Asset Management Applications ensuring application uptime 24x7
- Working in DevOps environment and part of AWS solution architect Dev team to build AWS cloud solutions thereby migrating on-premise infra to Cloud
- Led implementation of cloud solutions on AWS infrastructure, aligning with best practices and business requirements, resulting in 30% decrease in application downtime and 20% improvement in system scalability.
- Deploy and configure AWS services such as EC2, S3, RDS, Lambda, VPC, and others to meet needs of organization
- Ensure security best practices are implemented throughout AWS environment, including IAM policies, encryption, and network security
- Monitor AWS infrastructure performance and troubleshoot issues that may arise
- Manage AWS costs and optimize resource utilization to ensure cost-effectiveness
- Stay up-to-date with AWS services and industry trends to recommend new solutions and improvements
- Strategizing with senior leadership and collaborating on strategic roadmap.
Associate
JPMorgan And Chase Co.
04.2016 - 01.2021
- Responsible for prioritization, analysis, execution, and support of operations and technology solutions for products.
- Played leading role in coordinating and managing troubleshooting issues in applications.
- Worked in Agile framework on User Requirements and do database development along with implementing business logic and writing queries for data extraction, reports and other client interfaces specific to business
- Handling Data Migration Task with SSIS and SSRS tools for ETL functions.
- Configure log / database / memory / CPU / File / Autosys / Control-m / Application process monitoring for applications in to Geneos Monitoring tool reducing incident count by 20%.
- Offer assistance for customers in timely manner to increase customer satisfaction.
- Conducting weekly/fortnightly calls on incidents, preparing minutes, publish and taking actions to closure.
Analyst
Deutsche Bank Services Pvt Ltd,
01.2015 - 03.2016
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Batch Monitoring using Control-M Enterprise manager & take necessary action to resolve failures in batches, Monitor application infrastructure using Geneos Monitoring Active Console.
- Conducted code review sessions with team to accelerate back-logged problem resolution by 40%
- Used SQL queries and UNIX commands to troubleshoot application issues, enhancing resolution speed by 20%.
Application Support Engineer
Tech Mahindra Ltd.
05.2012 - 12.2014
- Provided production support and undertook steps to improve availability of application.
- Performed incident resolution, problem management, and change management according to SLAs
- Coordinated monthly application releases with business team and other stakeholders and ensured that agreed timelines are met
- To multi-task in complex production environment and quickly acquire broad knowledge of applications
- Participate in Application Disaster Recovery and Continuity Management by reducing outage.
Education
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Amravati University
Amravati, MH01.2011
Skills
- Unix / Unix shell Scripting / PowerShell
- Power BI
- SQL / PL-SQL
- SSIS / SSRS
- Oracle / Sybase / MSSQL
- ITIL processes
- AWS Cloud
- Python
- Microsoft Azure
- Autosys / Control-M tools
- JIRA / HPSM / Service Now
- Dynatrace / Geneos Monitoring
- Critical thinking / Customer Service
- Leadership & Team Supervision
- Problem-solving & Process Improvement
- Production Support
Certification
- AZ-900 Microsoft Azure Fundamentals
- Oracle SQL & PL-SQL Training
- ITIL 2011 Foundation in IT Service Management
- Advance Unix Shell Scripting
- Big Data Foundations - Level 1
- Basics of Docker and Kubernetes Workflows
- Financial Market: Equities, Bonds, Derivatives, FX, Money Market
Accomplishments
- SPOT Recognition Award - Northern Trust | August 2023
- Promoted to Shift Tech Lead - Northern Trust | April 2022
- Appreciated by Global Counterparts for staying on top of the LDN/NY batch issues
- Awarded Star of the month for Q2 (2013-14) - Tech Mahindra | Sept 2013
Timeline
Senior Associate
Northern Trust Pune
02.2021 - Current
Associate
JPMorgan And Chase Co.
04.2016 - 01.2021
Analyst
Deutsche Bank Services Pvt Ltd,
01.2015 - 03.2016
Application Support Engineer
Tech Mahindra Ltd.
05.2012 - 12.2014
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Amravati University
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