Prasan Amalnath

Improved Vendor Performance
Situation: Vendors exhibited inconsistent quality in North American collections auditing.
Task: Enhance vendor compliance and performance through structured audits.
Action: Conducted detailed vendor audits, prepared action plans, and implemented a rating system based on performance.
Result: Achieved a 25% improvement in vendor quality scores within six months.

Mitigated Operational Risks
Situation: Risk analysis revealed process inefficiencies in service digitalization.
Task: Strengthen quality control and risk mitigation strategies.
Action: Analyzed compliance gaps, ensured alignment with customer requests, and initiated process enhancements.
Result: Reduced operational errors by 30%, improving overall client satisfaction.

Boosted Client Sales
Situation: Vendors faced stagnation in sales growth on Amazon platforms.
Task: Increase client productivity and sales performance.
Action: Conducted buy-box analysis, optimized product listings, and presented actionable insights in review meetings.
Result: Achieved a 15% average increase in client sales within one year.

Optimized Supply KPIs
Situation: Existing KPI tracking systems lacked efficiency and clarity.
Task: Develop a system to track supply KPIs effectively.
Action: Investigated contract setups, digitalized key information, and implemented structured KPI tracking.
Result: Reduced reporting time by 20%, enabling quicker decision-making.

Analytical Engineer

• Situation: Worked on multiple civil engineering projects, requiring accurate monitoring, reporting, and cost evaluation to ensure timely and cost-effective delivery.
• Task: Responsible for creating detailed client reports, tracking project progress, and evaluating costs using engineering software tools.
• Action: Collaborated with project teams to assess work progress, estimate remaining tasks, and align labor resources with project timelines.
  Result: Ensured accurate cost and resource estimations, resulting in on-time project deliveries and improved client satisfaction.