Prasanna N
Mumbai
Summary
- A versatile leader offering 22+ years of experience, accustomed to proven technical and management skills; targeting strategic-level job roles in Technology Leadership with an esteemed organization
- Possess global experience in all aspects of IT Leadership pertaining to Digital Transformation,Strategic Planning, Articificial Intelligence, Machine Learning,Natural Language Processing, Technical Architecture, Data Centre Operations, Service Delivery, Agile Project Management, Process Automation, Governance & Audit, and Process Improvement in the BSFI sector.
- Leveraged significant experience in Artificial Intelligence, Machine Learning, Deep Learning, Application modernization, Cloud computing highlighting ability to stay at the forefront of technological advancements.
- Knowledgeable in Infrastructure Management (Networking, VPN, Servers, Disaster Recovery), Information & Application Security, and Audits.
- Proven experience in designing and delivering mobile applications (iOS/Android) and utilizing technologies like SAP ABAP, Java, Oracle, SQL, .NET, RPA, AI/ML (including libraries like MongoDB and Postgres).
- Successfully implemented 6 large-scale SAP life cycles and delivered over 250+ Java/.NET projects with a track record of managing complex projects.
- Robotic Process Automation (RPA) Champion; known for delivering over 800+ RPA projects, automating processes and driving operational efficiency.
- Hands-on exposure in Digital Transformation, encompassing consulting, solution design, and delivery management to lead stratagic initiatives.
- Highly skilled in leading cloud platforms like AWS and Azure, showcasing ability to leverage the power of cloud computing for scalable and costeffective solutions.
- Designed and implemented 4 cloud-based software products, highlighting ability to bring innovative solutions to life.
- Expertise in directing IT operations, defining performance metrics, and providing technical training to staff & clients, supervising technology deployment, ensuring seamless network operations and alignment of IT initiatives with business objectives.
- Proficient in leading the implementation of technology programs to safeguard data confidentiality and integrity, streamline operations, and drive innovation, leveraging expertise in Security, Datacenter Management, Automation, Information Risk Compliance, IT Governance, IT Risk Management, Data Loss & Fraud Prevention, Security Architecture, Cyber Risk, Intelligence and Governance.
- Recognized as a thought leader in the industry, with a track record of solving complex customer problems and driving product innovation.
Overview
22
22
years of professional experience
4
4
Languages
Work History
Group Head IT (Deputy CTO)
Federal Bank
07.2024 - Current
- Leading all digital initiatives including mobile banking, corporate banking applications
- Spearheading GenAI implementation across retail banking, marketing and trade finance
- Responsible for initiatives in the AI/ML/Deep learning areas across the bank such as KYC, AML, Trading etc
- Champion hyperscaler(GCP, Azure,AWS) implementations across the bank
Head Transformation, Innovation & Solution
J P Morgan Chase
10.2021 - 07.2024
- Company Overview: Global leader in Financial Services
- Leading opportunity assessment and solution design workshops to meticulously assess business needs, translate them into actionable technology and solution roadmaps, aligned directly with organizational goals, and optimize operational efficiency
- Facilitating global collaboration with stakeholders across North America, Latin America, Europe, Middle East & Africa, and Asia Pacific that leverages diverse perspectives to deliver impactful solutions on a global scale
- Leading application modernization initiatives viz
- Monolithic to microservices based, on-prem to cloud etc
- Ensuring smooth operation of the production environment across a complex landscape of 9 distinct platforms encompassing monitoring, troubleshooting, and implementing measures to maintain system stability and optimal performance
- Championing the adoption of intelligent automation platforms like Alteryx, UiPath, Varcas, and Xceptor
- Driving change management initiatives, providing comprehensive training, and fostering a culture of continuous improvement within the organization
- Global leader in Financial Services
Head Digital Transformation
Axis Bank Ltd., India
03.2019 - 09.2021
- Pioneered the bank's cloud adoption strategy, paving the way for a more scalable, secure, and cost-effective IT infrastructure
- Actively engaged with C-suite executives, providing IT guidance and shaping the bank's overall technological direction
- Led and managed over 50 business banking streams, ensuring smooth functioning and optimal resource utilization
- Championed the bank's foray into artificial intelligence and data science, fostering a culture of innovation and driving the development of cutting-edge solutions
- Conceptualized, designed, and deployed multiple AI-driven chatbots for internal departmental communication, enhancing collaboration and streamlining processes
- Designed and implemented impactful Natural Language Processing (NLP) solutions, including EmailBOT, Voucher Scrutiny, Cheque Extraction, Handwriting Models, and AI-powered solutions across mobile and internet banking, offering a more intuitive and personalized user experience
- Successfully implemented the Agile methodology across the organization, fostering a more iterative and responsive approach to software development, leading to faster time to market and increased project flexibility
- Empowered a team of 120 individuals, directly managing 10 team leads, fostering a collaborative and results-oriented environment that consistently delivered exceptional outcomes
Director - IT & Digital Transformation
Prodata Management Services
04.2013 - 03.2019
- Company Overview: Banking/Insurance KPO
- Spearheaded all digital transformation projects, identifying opportunities for innovation and implementing solutions that streamlined operations, enhanced efficiency, and improved the user experience
- Designed and implemented a robust IT infrastructure that could scale to meet the organization's growing needs, ensuring high availability, security, and data integrity
- Liaised with clients to understand their evolving needs and explore new opportunities that aligned with their business goals
- Led the team in creating comprehensive automation solutions, encompassing the entire lifecycle from analysis and design to development, testing, and deployment for significant reductions in manual effort and improved process efficiency
- Implemented processes, procedures, guidelines, and templates to ensure the smooth execution of IT projects, fostering a structured and efficient project delivery approach
- Conducted process assessments to quantify the benefits and ROI of proposed solutions, enabling data-driven decision making
- Banking/Insurance KPO
- Key Clients: ICICI Bank, ICICI Prudential, TATA Capital, Bajaj Finserv
Founder Director
ITrain Consulting
03.2009 - 03.2013
Senior SAP Consultant
Philips B.V
02.2008 - 03.2009
Senior SAP Consultant
Robert Bosch GmbH
09.2005 - 02.2008
SAP Consultant
Electronic Data Systems
01.2003 - 09.2005
Education
International MBA - undefined
SDA Bocconi
01.2020 - 12 2020
B.E. - Computer Science
University of Madras
India 01.2002 - 12 2002
Skills
Strategic Planning & Leadership
undefinedPersonal Information
Date of Birth: 03/25/81
Awards
- Successfully built and scaled high-performing teams from scratch at Prodata (2 to 500+) and Axis Bank (5 to 120).
- Established the AI/Innovation Lab and IA Centre of Excellence (COE) at Axis Bank, driving cutting-edge solutions within the organization.
- Successfully delivered significant cost savings through automation initiatives: Axis Bank: Achieved 180+ FTE savings (approximately $2.1 million USD) within a single year.
- JPMorgan Chase (JPMC): Optimized IT infrastructure usage, resulting in nearly $1 million USD in savings.
- Played a pivotal role in Axis Bank winning the 'Best AI/RPA Team' award for implementing impactful AI & Robotic Process Automation (RPA) solutions.
International Exposure
- Germany, Stuttgart, Karlsruhe, Optimized supply chain planning for automotive spare parts and power tool warehouses at Robert Bosch GmbH.
- Netherlands, Drachten, Eindhoven, Led supply chain planning for Philips B.V.'s Consumer Electronics and Lighting divisions.
- Middle East, Saudi Arabia, Doha, Successfully completed consulting and training assignments for over 18 months.
- Belgium
- Luxembourg
Timeline
Group Head IT (Deputy CTO)
Federal Bank
07.2024 - Current
Head Transformation, Innovation & Solution
J P Morgan Chase
10.2021 - 07.2024
International MBA - undefined
SDA Bocconi
01.2020 - 12 2020
Head Digital Transformation
Axis Bank Ltd., India
03.2019 - 09.2021
Director - IT & Digital Transformation
Prodata Management Services
04.2013 - 03.2019
Founder Director
ITrain Consulting
03.2009 - 03.2013
Senior SAP Consultant
Philips B.V
02.2008 - 03.2009
Senior SAP Consultant
Robert Bosch GmbH
09.2005 - 02.2008
SAP Consultant
Electronic Data Systems
01.2003 - 09.2005
B.E. - Computer Science
University of Madras
01.2002 - 12 2002
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