PRASANTH S
Senior Hydraulic Mechanic
Palakkad
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
20
20
years of professional experience
Work History
Junior Service Manager
PSN Construction Equipment Pvt Limited (HITACHI Authorised Dealer in Kerala )
Kerala
1 2013 - Current
- Implemented strategies to increase customer service satisfaction ratings.
Senior Service Technician
SAUD BHAVAN - KOMATSU Dealership
2012.01 - 2013.01
Senior Service Technician
AL FAIRUZ Trading Company –HITACHI
2010.01 - 2012.01
Field Service Technician
PSN Construction Equipment Private Limited (HITACHI Authorised Dealer in Kerala )
2007.01 - 2010.01
Technician Apprentice
Malabar Cements Limited
Palakkad, Keral
2005.01 - 2007.01
- Two Year Experience
- Supported team efficiency by maintaining accurate records of work completed, parts used, and time spent on each task.
Education
Diesel mechanic(NCVT) -
Industrial Training Institute of Coimbatore
Skills
Customer Service
Relationship Building
Customer Service Management
Problem-Solving
Additional Information
15 years of experience in hydraulic technician
Languages
Malayalam
English
Hindi
Timeline
Senior Service Technician
SAUD BHAVAN - KOMATSU Dealership
2012.01 - 2013.01
Senior Service Technician
AL FAIRUZ Trading Company –HITACHI
2010.01 - 2012.01
Field Service Technician
PSN Construction Equipment Private Limited (HITACHI Authorised Dealer in Kerala )
2007.01 - 2010.01
Technician Apprentice
Malabar Cements Limited
2005.01 - 2007.01
Junior Service Manager
PSN Construction Equipment Pvt Limited (HITACHI Authorised Dealer in Kerala )
1 2013 - Current
Diesel mechanic(NCVT) -
Industrial Training Institute of Coimbatore
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