Prasanth S Sharma

Project – Deutsche Bank

· Directed and supervise team for the successful completion of an audit-driven, CSO-led network segmentation program.

· Collaborated cross-functionally to define project requirements, ensuring alignment with project deliverables.

· project progress, proactively identifying and mitigating risks and issues for streamlined execution.

· Conducted regular team meetings, ensuring transparency and alignment throughout the project lifecycle.

· Coordinated with stakeholders (clients, vendors, internal teams) to ensure project objectives were achieved.

· Drove organizational effectiveness, overseeing talent acquisition, project training, and client onboarding processes.

· Defined clear deliverables, roles, and responsibilities for project teams, optimizing performance for project success.

· Acted as a mentor and learning coach, fostering technical and functional learning within the team.

· Managed and supervised client engagement team, technical support, team and deployment team & Reporting, delivering in network analysis, reporting, project management, and relationship management domains.

· Applied technical knowledge and business requirements to implement network segregation controls, ensuring compliance with customer and client needs, safeguarding the bank's assets.

· Negotiated and managed third-party contracts related to project deliverables

· Effectively led a cross-functional team of 42 individuals organized into four teams, resulting in the successful achievement of project targets one month ahead of schedule. This accomplishment not only demonstrated strong leadership and efficient teamwork but also significantly contributed to client satisfaction, enabling them to confidently provide new projects for the upcoming year based on our exceptional performance

Project – RAK Bank

· Provided technical guidance and support to team members, troubleshooting complex network and security issues.

· Developed and enforced network and security policies, ensuring data confidentiality, integrity, and availability.

· Designed, implemented, and maintained network and security solutions, encompassing firewalls, VPNs, intrusion detection systems, and network monitoring tools.

· Managed a team of network and security professionals, ensuring the successful implementation and maintenance of infrastructure.

· Executed changes on various firewalls, F5, switches, and IPS defence center across the network infrastructure.

· Managed firewall clients, generating regular status reports for trouble tickets and overseeing support ticket resolution.

· Oversaw and served as the point of contact for data center migration activities, changes, and implementations.

· Remotely managed Rakbank Active-Active DC’s network and security infrastructure from offshore Wipro ODC.

· Conducted regular security audits and vulnerability assessments, identifying and mitigating potential risks.

· Enforced network and security policies to safeguard data and system integrity, ensuring compliance with confidentiality and availability standards.

· Collaborated with cross-functional teams to seamlessly integrate network solutions with diverse IT systems.

· Configured and troubleshooted various network devices (routers, switches, firewalls, load balancers).

· Developed comprehensive network architecture, design documents, and technical specifications, incorporating diagrams.

· Conducted thorough network assessments and audits, identifying areas for optimization and improvement.

· Managed global IBS Datacenters' Network Operations and Infrastructure, ensuring efficient functioning across multiple locations.

· Acted as the primary point of contact for data center migration activities, changes, and implementations.

· Implemented data collection standards (PCI DSS, ISO 27001, SSAE18) for compliance and audits.

· Oversaw the implementation of firewall-related changes per client service requests, adhering to security approval protocols through proper change management procedures.

· Generated comprehensive technical reports covering firewall block lists, device status, change management, and hardware/software upgrades.

· Configured and managed IPS/IDS Sourcefire, adding sensors and implementing diverse IPS policies in Defense Center.

· Oversaw the configuration and management of Big-IP Load Balancer (F5 LTM/GTM), including the creation of VIPs, pools, health checks, iRules, and designing high-availability solutions with Network Failover.

· Conducted vulnerability analysis and executed firmware upgrades in an Active-Standby cluster of F5 and ASA devices.

· Updated and maintained firewall operations and network security documentation for the environment.

· Developed Plans of Action (POA) for scheduled tasks and efficiently executed them.

· Communicated incident Root Cause Analysis (RCA) reports to upper management and clients for transparency and resolution tracking.

· Strategized and executed technology upgrades and migrations, ensuring minimal downtime and business disruption.

· Monitored and upheld network security, overseeing firewalls, intrusion detection systems, and antivirus software.

· Managed day-to-day IT operations, ensuring optimal functioning of systems and infrastructure.

· Provided management and operational support for 600+ NxtGen cloud clients, resolving daily issues, incidents, and handling change management and deployments.

· Supported L2 and L3 escalations for the Service Desk, providing essential assistance.

· Analyzed outages, coordinated with vendors, performed maintenance, and executed emergency changes to restore network services efficiently.

· Configured and maintained Fortinet firewalls, routers, switches, VMs, Array load balancers, and McAfee IPS.

· Developed and implemented IT policies and procedures, ensuring compliance with industry standards and regulations.

Project - HDFC Bank (Data center)

Network Administrator - August 2011- April 2014

· Provided Level 2 operations support for Bangalore Datacenter networks, ensuring functionality.

· Conducted capacity analysis, maintenance, and troubleshooting for WAN links, ensuring high performance.

· Led a 24/7 team, offering continuous support to promptly resolve network issues.

· Implemented new network setups, optimizing the data center environment.

· Coordinated Disaster Recovery drills for enhanced preparedness with teams.

· Collaborated with vendors and ISPs, facilitating upgrades and procurement.

· Configured Cisco Blade switches, optimizing server performance.

· Installed and updated IOS for infrastructure maintenance.

· Managed cabling requests, coordinating seamlessly with relevant teams.

· Enabled switch ports, assigned VLANs, and enhanced security for server migrations.

· Maintained IP address databases, managing resources as per business needs.

Project - Indian Overseas Bank

Network Engineer -Wan Management - December 2008 -2011 July

· Coordinated with ISPs (BSNL, TATA, HCL, HCL COMNET, SIFY) and on-call engineers to swiftly address connectivity failures and hardware issues.

· Executed Leased Line connectivity setups and managed bandwidth upgrades, optimizing network performance.

· Implemented MPLS links and ensured ISDN maintenance to sustain network efficiency and connectivity.

· Facilitated the conversion of branches from NMLN to MLLN and MLPS, improving network infrastructure across branches.

· Installed, configured, and maintained Symantec Antivirus clients in various branches, ensuring network security and integrity