ANIRBAN BANERJEE
Howrah
Summary
Process Executive with experience in backend operations, Order to Cash (O2C), data management, and customer support in US-based processes. Skilled in handling high-volume transactions with accuracy, meeting deadlines, and maintaining quality standards. Experienced in working night shifts, supporting multiple processes, and assisting team members to improve workflow efficiency. A quick learner with a positive attitude, seeking opportunities to grow and contribute effectively to organizational success.
Overview
1
1
year of professional experience
Work History
Business Management (Part-Time)
YAA Store
07.2025 - Current
- Managing day-to-day business operations including sales tracking and order management
- Handled customer interactions to ensure timely order fulfillment
- Supported marketing and promotional activities to enhance customer engagement
- Assisted in sales coordination and managed inventory to maintain stock levels
Process Associate
Sunknowledge Inc.
02.2025 - 12.2025
- Processed high-volume financial transactions while maintaining 95–98% billing accuracy
- Supported end-to-end Order cycle including invoice processing and payment posting for 100+ transactions daily
- Assisted in Accounts Receivable support, cash application, and payment validation ensuring high accuracy and minimal discrepancies
- Supported month-end billing activities and MIS reporting within strict deadlines
- Maintained updated financial records within ERP systems ensuring compliance and documentation accuracy
- Handled multiple accounts/processes during team shortages, ensuring work completion within deadlines
- Worked in night shifts for US-based processes, maintaining productivity and performance standards
- Assisted in training and guiding new team members, helping them understand processes and improve performance
Education
B.Com (Hons) - Accounts
Shibpur Dinobondhu Institution
Higher Secondary -
Maria's Day School
Secondary -
Maria's Day School
Skills
- Order to Cash (O2C) Operations
- Accounts Receivable & Billing Support
- ERP Systems & Data Management
- Customer Support (Voice & Chat – International)
- MS Office
Volunteer Experience
- Kolkata Comic Con, 2025
- Vir Das – Mind Fool Tour
- YAA Anime Fest, 3, Volunteer, Year 1 & 2, Core Team Member, Year 3, Managed marketing activities, Oversaw sales operations during the event
Languages
- Hindi
- Bengali
- English
Timeline
Business Management (Part-Time)
YAA Store
07.2025 - Current
Process Associate
Sunknowledge Inc.
02.2025 - 12.2025
B.Com (Hons) - Accounts
Shibpur Dinobondhu Institution
Higher Secondary -
Maria's Day School
Secondary -
Maria's Day School