Prashant Chauhan
New Delhi
Summary
Resourceful Assistant Training Manager known for high productivity and efficient task completion. Possess specialized skills in curriculum development, instructional design, and employee engagement strategies. Excel in communication, leadership, and adaptability, ensuring successful training programs and team development. Bring focused approach to facilitating learning environments and enhancing workforce capabilities.
Overview
12
12
years of professional experience
Work History
Assistant Training Manager
Jubilant Foodworks Limited - Dunkin'
Noida
02.2024 - Current
- Developed and implemented training programs to improve employee performance.
- Conducted needs assessments of employees to identify areas for improvement in the training program.
- Created and maintained a database of all training material.
- Provided feedback on employee progress during the training sessions.
- Monitored effectiveness of training programs by evaluating participant's satisfaction surveys.
- Maintained records of attendance at all trainings provided.
- Advised managers on best practices regarding employee development initiatives.
Training Manager
Om Sweets & Snacks Private Limited
08.2023 - 01.2024
- Fulfilling all training needs to help ops to grow and deliver the best guest experience, from induction of new joiners to New Innovations, developing the people for high performance and growth.
Assistant Training Manager (North India)
Chaayos
06.2019 - 07.2023
- Fulfilling all training needs to help ops to grow and deliver the best guest experience, from induction of new joiners to Deputy Area Managers, developing the people for high performance and growth.
Senior Assistant Manager in Operations
Chaayos
12.2016 - 05.2019
- Operations functioning with profitability including staffing, scheduling, inventory management, customer service, product quality service & cleanliness, training and standard operating procedures of complete restaurant.
Training Ace in Operations
Domino's (North India)
08.2012 - 04.2016
- Operations functioning with profitability including staffing, scheduling, inventory management, customer service, product quality service & cleanliness, training and standard operating procedures of complete restaurant.
Education
B.A - Political Science
Kanpur University
01.2012
Schooling -
UP Board Allahabad
Skills
- Training (Product, Soft Skills, Induction etc)
- Content Development, LMS
- Service Quality & Training Audits
- Managing Monthly Calendar
- Training facilitation
- Mentoring abilities
- Customer Service
- Decision-Making
- Relationship Building
Accomplishments
- Received BML Munjal Award from the Vice President if India for the Best Training Team in Chaayos.
- Received Best Trainer Award in Q-1'2024
WORKING EXPERIENCE OF CITIES
- Delhi, NCR
- Bangalore
- Chennai
- Chandigarh
- Meerut
- Agra
- Dehradun
Hobbies and Interests
Travelling, Listening music, Watching movies
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Assistant Training Manager
Jubilant Foodworks Limited - Dunkin'
02.2024 - Current
Training Manager
Om Sweets & Snacks Private Limited
08.2023 - 01.2024
Assistant Training Manager (North India)
Chaayos
06.2019 - 07.2023
Senior Assistant Manager in Operations
Chaayos
12.2016 - 05.2019
Training Ace in Operations
Domino's (North India)
08.2012 - 04.2016
B.A - Political Science
Kanpur University
Schooling -
UP Board Allahabad
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