Prashant Gaur
Gurgaon
Summary
Goal-centric B2B & B2C sales and management professional with 5 years of experience in enabling revenue growth.
Experienced with team management and leadership. Utilizes effective communication to motivate and guide teams. Track record of implementing strategies that enhance team performance and productivity.
Overview
6
6
years of professional experience
Work History
Team Leader, Sales Operations
Spinny ( Valuedrive Technologies Pvt Ltd.)
01.2022 - Current
- Managing the supply and demand operations of pre-owned cars in 3 City ( Kolkata, Indore, Lucknow )
- Leading a team of 28 professionals and generating the business revenue 13 to 14 cr.
- Smart lead funnel analysis based on price and priority for lead upcoming closure.
- Offered training and support to keep team members motivated and working toward objectives.
- Fostered high performance, reduced stress by 50%, streamlined SOPs, and bridged communication to align policies, strategies, and future trends.
- Managing the customer and channel partner escalation and grievances , ensuring all the problems get the resolved at given time TAT.
Retail Associate
Cars24 Services Pvt Ltd
02.2021 - 12.2021
- Handling all the operations of Store.
- Responsible for negotiations with customer post car inspection.
- Ensuring the provide best service to customer and manage all the queries.
- Handling the payment process and documentation process till the ownership transfer get done.
- Lead Management as per car inspector location and requirement.
Business Development Executive
Extramarks Education India Pvt. Ltd.
01.2020 - 11.2020
- Advise students/parents for their learning need through counseling session.
- Making the calling and fix the appointment to provide the demos on daily basis.
- Handle objections and price negotiation to generate revenue.
- Understand customer profile and problem to explain implications of ineffective learning methods.
Education
MBA -
College of Management Studies
Kanpur, India08-2020
CSJM University
Kanpur, India06-2018
Skills
- Problem-solving
- Sales Training & Development
- Complaint resolution
- Business development
- Account Management
- Excellent Customer Service
- End-to-end Sales Management
- Performance improvement
- Documentation and reporting
- Work Planning and Prioritization
- Relationship building
- Team building
Accomplishments
- Collaborated with team in the development of Remarketing project in spinny.
- Achieved 2 times best city awards.
- Participated in a workshop on Marketing Brand Craft in Kanpur.
Interest and Hobbies
- Watching and Playing Cricket.
- Travelling.
- Internet Surfing
Timeline
Team Leader, Sales Operations
Spinny ( Valuedrive Technologies Pvt Ltd.)
01.2022 - Current
Retail Associate
Cars24 Services Pvt Ltd
02.2021 - 12.2021
Business Development Executive
Extramarks Education India Pvt. Ltd.
01.2020 - 11.2020
MBA -
College of Management Studies
CSJM University
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