Prashant Patil

Responsible for creating and maintaining necessary infrastructure for the growth and the upkeep of field and network operation.

* Currently Managing operation and maintenance of NLD+Access route of Outer Mumbai & GOA for 800KM of Build & 700KM IRU OFC route,970 transmission nodes , more than 470 CPE sites ,11 Core POP locations & 1 MSC location.

*Handling team size of 32 people including vendor manpower.

*Maximized performance by monitoring daily activities and mentoring team members to proven track record to improve & achieve Network uptime as per SLA & KPI.

*Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

*Prepare BOQ & POA for network resiliency project to controlled costs to keep business operating within budget and increase profits.

*Conducting Monthly review with internal & external partner team for Network performance.

*Coordinating with External partner & supplier for equipment's Service & network enhancement.

*Reduced operational costs through comprehensive process improvement initiatives and resource management.

*Scheduling safety training & audit for field operation team to ensure Zero fatality on work. Ensuring compliance of all on roll, off roll & vendor manpower as standard describe by HSW team.

* Development, Selection & evaluation of vendor/Sub-vendor. Participate in technical discussion with vendor.

*Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

* Maintaining Operation of 300KM OFC NLD route from Panvel to Sawarde along with 100KM access route, 90 CPE location, 6 Core POP location along with operation and maintenance of ISP equipment & 1 DC location in Raigad district.

*Supervised day-to-day operations to meet performance, quality and service expectations.

*Ensuring timely integration and link delivery for new customer added in network as per plan & assuring service uptime as per agreed SLA/KPI.

* Preparation of DPR & ATR on daily basis for build OFC route.

*Conducting scheduled monthly ISP & Infra PM to reduce hardware fault and maintain network uptime.

*Conducting periodic check and acceptance test to ensure OFC performance.

*Maintaining OTDR/LSPM report for backbone connectivity for OFC planning . Preventive and corrective maintenance of OFC route with technical support.

*Material consumption, R&R of Faulty TMI to OEM against RMA through WFM tool.

*Updating asset master & maintenance history of asset . Spare distribution with alternate vendor/OEM.

*Define inventory level for spare & consumable.

*Developed strong working relationships with staff, Gov. & Other agency fostering a positive work environment.

* Responsible for operation of wireline and wireless transmission & handling new network Implementation , customer service delivery in Navi Mumbai,Thane, Raigad & Palghar district.

* Responsible for maintaining Network uptime as per agreed SLA & KPI.

*Having hands-on experience to work and handle transmission equipment's such as ECI, Tejas , Alcatel ,Huawei etc.

*Preparation of daily & monthly Network performance report.

*Periodic check for Spare & keep record updated.

*Responsible for timely RFS of new BTS by coordination with CFT team.