Prashant Singh
Head of E-Commerce & Hyperlocal Department
New Delhi,Delhi
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Summary
9 + Years start-up experience of vertical E-commerce & Hyperlocal domain in delivering enterprise level solutions with specialization in Supply chain, Operations, logistics, vendors, Marketplaces management, results-oriented with a proven track record of accomplishment 4 successful start-up’s (Gamersglaxy & Chindomart & Blue Sea India & 10 M Store) with support business goals and objectives.
Overview
10
10
years of professional experience
Work History
Head of E-Commerce & Hyperlocal Department
Artinci Artisanal Foods Pvt Ltd. Brand (Artinci)
04.2021 - Current
- Marketplace Management:Successfully managed multiple Indian marketplaces, including Amazon India, Shopify, Flipkart, Big Basket, Cora, 1MG, Wellversed, JioMart, and Hyperlocal platforms.
- Data Research and Analysis:Conducted data research and analysis to drive E-commerce growth.
- Content Preparation:Prepared product listings, catalogs, Enhanced Brand Content (EBC), A++ content, and video updates.
- Team Leadership:Led cross-functional teams, including Supply Chain & Distribution, Product Creation, Inventory Management, Logistics, and Customer Handling.
- Logistics Management:Handled logistics for courier services, hyperlocal deliveries, and vendor orders.
- Customer Communication:Acted as the Single Point of Contact (SPOC) for customer inquiries, grievances, and disputes across various communication channels
- Funding Pitch Creation:Developed compelling pitches for brand orders management and customer claims.
- Business Documentation:Prepared essential business documents and actively engaged in discussions with CEOs and founders.
Head of E-Commerce Department
Sheelu Hair International Pvt Ltd. (Dec 2017 – Mar 2021)
12.2017 - 03.2021
- Marketing Team Collaboration: Coordinated with Product Promotion, Email Marketing, SEO, SMO, and other marketing teams to enhance brand visibility and sales efforts.
- Website Analytics: Utilized Google Analytics to analyze website rankings, growth, visitor footfall, organic search performance, and reference site data.
Prepared weekly and monthly reports, analyzing traction records. - Marketplace Onboarding: Successfully onboarded new marketplaces, ensuring efficient sales processes.
- Operations Management: Oversawcritical operational tasks related to product orders and shipments
- Sales and Branding Coordination: Collaborated with Amazon Business Advisory, Amazon Prion, and Amazon Launchpad to enhance sales and branding efforts.
- Reporting and Analysis:Generated weekly and monthly reports, analyzing traction records.
E-Commerce Manager
Luit Technologies Pvt. Ltd (July 2016 to – Nov 2017)
07.2016 - 11.2017
- Marketplace Management:Successfully handled multiple marketplaces, including Amazon India, Amazon.com, Snapdeal, eBay, LimeRoad, and Flipkart.
Managed Amazon Ads and Google Ads for both domestic and international customers. - Operations Management:Oversaw critical operational tasks related to product orders and shipments.
- Website Analysis:Utilized Google Analytics to analyze website rankings, growth, visitor footfall, organic search performance, and reference site data.
Manager at E-Commerce Operation & Business Department
Neeta Marketing Services Private Limited : (Dec 2014 – July 2016)
New Delhi, Delhi
12.2014 - 07.2016
- Marketplace Management: Set up seller accounts on Amazon Europe, Amazon North, and Indian marketplaces.
Expertise in Amazon ASIN hijacking, transitioning products from Amazon India to amazon.com, and developing private-label brands on online portals.
Managed logistics for both international and national operations. - Quality Assurance and Testing: Ensured quality assurance by conducting website testing across all minor and major panels.
- Business Advisory: Provided advisory services for various marketplaces, including Flipkart, Amazon India, worldwide Amazon, Snapdeal, eBay, LimeRoad, and others.
- Promotion Management: Managed online and offline promotions.
- Customer Handling: Successfully managed domestic and international customer interactions.
- Operations Management: Oversaw critical operational tasks related to product orders and shipments.
- Team Leadership: Led cross-functional teams, including product creation, inventory management, and logistics.
- Prepared weekly and monthly reports, analyzing traction records.
Education
MBA - Marketing
04.2001 -
Bachelor of Computer Applications - Computer Science
04.2001 -
Skills
Market Research
Territory Management
Operations Management
Sales Reporting
Hyperlocal Sales (Swiggy, Zomato, & ONDC)
Catalog Development & Managment
Data Analysis
Pricing strategy
Business Analysis
Keyword Research
Inventory Management
Logistics Management
Online Advertising
Amazon seller Accounts (IN, USA)
E-Commerce marketplace
MS Office
Photo Editing
Photoshoot
Personal Information
- Father's Name: Rajendra Singh
- Date of Birth: 12/03/1994
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefitsTeam Building / Company RetreatsFlexible work hoursWork from home optionPersonal development programsAccomplishments
- Achieved highest number Sales through effectively helping with my team.
- Supervised team of 40+ staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved less1% Expiry and out of stock problem in our brand outlets by introducing PetPooja software for Inventory Management tasks.
Timeline
Head of E-Commerce & Hyperlocal Department - Artinci Artisanal Foods Pvt Ltd. Brand (Artinci)
04.2021 - Current
Head of E-Commerce Department - Sheelu Hair International Pvt Ltd. (Dec 2017 – Mar 2021)
12.2017 - 03.2021
E-Commerce Manager - Luit Technologies Pvt. Ltd (July 2016 to – Nov 2017)
07.2016 - 11.2017
Manager at E-Commerce Operation & Business Department - Neeta Marketing Services Private Limited : (Dec 2014 – July 2016)
12.2014 - 07.2016
Mangalayatan University - MBA, Marketing
04.2001 -
Shobhit University - Bachelor of Computer Applications, Computer Science
04.2001 -