Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Locations
Languages
Additional Information
Timeline
Generic
Prasidh Biliye

Prasidh Biliye

Goa

Summary

Accomplished E-commerce specialist ( Operations, Supply & Sales Professional) with 6+ years of experience and is ready to contribute to team success through hard & work + Smart work, attention to detail and excellent organizational skills. Clear understanding of the given Task in hand. Motivated to learn, grow and excel in the given Industry

Overview

11
11
years of professional experience

Work History

Business Associate - Supply Planning & Operations

Swiggy
06.2024 - Current

-To program manage projects & initiatives (600 + cities) & Handling a team of 98 OBEs & 13 OBMs with detailed focus and RCA on the supply gaps, competitor activity, and potential zones/channels.


-Building data models to determine functional targets and identify areas for maximum impact


-Assisting in building data models to determine functional targets and identify areas for maximum impact


-Monitor performance of all key growth metrics on a daily/weekly basis and present to leadership periodically


-Work with different stakeholders to understand blockers for growth, do RCAs and adjust plans accordingly


-Contribute in planning growth initiatives along with multiple stakeholders


-Responsible for maintaining and updating availability and RCA dashboards and processes


-Planning monthly target setting with resp. teams /stakeholders and tracking the regular performance, While ensuring excellency in the overall launch process and achievement structure.



Lead QOS (Central Supply & Planning)

Swiggy
10.2022 - 05.2024
  • To program manage the QOS project with detailed focus and RCA on the supply gaps, competitor activity, and potential zones/channels (PAN India) & Handling a team of 103 OBEs & dive them to achieve the Org goals
  • Collaborate with marketing, business, category, and product to identify and unlock additional growth opportunities for the newly launched partners through organic levers and monetization
  • Working on multiple data sets and analysis to present an overall view of city/zone level supply gaps, competition mapping, Transacting count, and growth opportunity to relevant stakeholders/leadership
  • Planning monthly target setting with resp
  • Teams /stakeholders and tracking the regular performance, While ensuring excellency in the overall launch process and achievement structure

Senior Executive - QOS

Swiggy
09.2021 - 09.2022
  • Business Analysis and Growth Planning of the P0/P1 accounts Pan India
  • Implementation and Execution of new Projects & processes Pan India
  • Drive a Team of 13 OBMs to achieve Org goals
  • Assign PAN India Targets & Track performance of India-1 Team
  • Interact with multiple stakeholders for process flow & strengthening supply.

Sales Manager

Netambit
06.2020 - 08.2021
  • Drove sales growth in Goa Region
  • Adjusted procedures as needed to maximize department effectiveness
  • Signed Contracts with Restaurants and Handled the inquiries from existing and new clients
  • Gathered sales leads from the market and approached restaurants actively, from No Star to 5 Star and got them on board as a partner
  • Managed the sales administration function, operational performance reporting, streamlining processes and systems wherever possible
  • Assessed areas of service concern and developed improvement plans
  • Contacted location managers and department supervisors to assess requirements
  • Created plans and communicated deadlines to ensure projects were completed on time
  • Key Account Management
  • Training.

Fleet Manager - Operations

Swiggy
10.2018 - 06.2020
  • Launched Swiggy in Goa and other areas as well
  • Shipment coordination
  • Transportation Activity Management
  • Budgeting
  • Data analysis
  • Operational management
  • Documentation
  • Logistics Oversight
  • Leadership
  • MS Office
  • Self-motivated professional
  • Data management
  • Critical thinking
  • Shipping management.

Management Trainee

Airport Authority of India, AAI
04.2016 - 07.2016
  • Resolved escalated concerns using professionalism and understanding of all facets of the issue
  • Explained services and products to customers in a friendly and engaging way
  • Collaborated in a professional team to solve workflow issues.

Management Trainee

Bizz And Buzz
04.2015 - 06.2015
  • Evaluated performance, adjusted strategies, and maintained agile, sustainable operations
  • Resolved escalated concerns using professionalism and understanding of all facets of the issue
  • Devised processes to boost long-term business success and increase profit levels
  • Stayed up to date on changing product and service options to provide top-notch support to customers and employees.

Management Trainee

Grand Hya
04.2014 - 05.2014
  • Assisted established management staff with operational oversight, business, and process improvement strategies
  • Evaluated performance, adjusted strategies, and maintained agile, sustainable operations
  • Excelled in every store position and regularly backed up front-line staff
  • Shouldered management responsibilities during absence of manager.

Education

PGDM - Business Intelligence & Data Analytics

International Institute of Information Technology
Bangalore

Master of Science - Data Science

Liverpool John Moores University
Liverpool, UK

MBA (Master of Business Administration) - Operations, Sales, HR

Goa University
06.2018

BBA (Bachelor of Businesses Administration) - General Management & Hospitality, Travel & Tourism

Goa University
06.2016

Skills

  • Gap Analysis
  • Competitive Intelligence
  • Technology Implementation
  • Commercial Management
  • Executive-level Communication
  • Team Management
  • Analytical Skills
  • Sales and marketing
  • Sales training and leadership
  • CRM & Escalations handling
  • Marketing and sales
  • Product and service sales
  • Business planning
  • Staff Management
  • Business Development
  • Negotiation
  • Strategic planning
  • Financial Management
  • Teamwork
  • Profit maximization techniques
  • Operations and logistics
  • Government regulations
  • Training and education
  • Internal loss prevention
  • Contract Management
  • Budget control
  • Materials management
  • Cost control and tracking
  • Computer proficiency
  • Performance maximization
  • Data Analysis using Power Bi and SQL
  • Trained drivers to manage time effectively, improving overall mileage performance
  • Proactively identified and solved complex problems that impacted management and business direction
  • Merger and acquisition expert

Accomplishments

  • Resolved product issue through consumer testing.
  • Implementing new & Successful projects PAN India & generating incremental revenue for the Org.
  • Handled major Operations -Strikes and resolved them on spot.
  • Helped in designing PDP structures during Peak days.
  • State Level Gold Medalist in Taekwondo
  • Taluka Level Gold Medalist in Taekwondo
  • District Level Gold Medalist in Taekwondo
  • State intercollegiate Footballer

Locations

  • Bangalore
  • Goa

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Konkani
Bilingual or Proficient (C2)
Marathi
Advanced (C1)

Additional Information


●Resolved product issue through consumer testing.

● Implementing new & Successful projects PAN India & generating incremental revenue for the Org.

● Handled major Operations -Strikes and resolved them on spot.

● Helped in designing PDP structures during Peak days.

● State Level Gold Medalist in Taekwondo

● Taluka Level Gold Medalist in Taekwondo ● District Level Gold Medalist in Taekwondo

● State intercollegiate Footballer

Timeline

Business Associate - Supply Planning & Operations

Swiggy
06.2024 - Current

Lead QOS (Central Supply & Planning)

Swiggy
10.2022 - 05.2024

Senior Executive - QOS

Swiggy
09.2021 - 09.2022

Sales Manager

Netambit
06.2020 - 08.2021

Fleet Manager - Operations

Swiggy
10.2018 - 06.2020

Management Trainee

Airport Authority of India, AAI
04.2016 - 07.2016

Management Trainee

Bizz And Buzz
04.2015 - 06.2015

Management Trainee

Grand Hya
04.2014 - 05.2014

MBA (Master of Business Administration) - Operations, Sales, HR

Goa University

BBA (Bachelor of Businesses Administration) - General Management & Hospitality, Travel & Tourism

Goa University

PGDM - Business Intelligence & Data Analytics

International Institute of Information Technology

Master of Science - Data Science

Liverpool John Moores University
Prasidh Biliye