Travelling
Pratanu Ranjan De
Technical Lead
Kolkata
Summary
Results-driven and highly experienced software engineering expert with over 10 years of relevant work experience. Equipped with a diverse skill set in modern technologies such as automation scripting, data analytics, Python, Bash scripting, shell scripting, Ansible, ITSM, and ServiceNow. Additionally, possess a strong understanding of cutting-edge technology platforms including CheckMk, Splunk, BMC Truesight Network Automation, BMC Truesight Orchestrator, AWS, Google Cloud, Azure, Git, and GitHub. Demonstrated leadership abilities by successfully leading a large team of twenty members in managing automation and maintenance for nearly sixty applications in a production environment. Currently serving as a technical lead within a team of twelve to drive digital growth within the organization. Committed to pursuing a career path involving data analytics, automation, AI, machine learning, data science, and IoT while also seeking leadership roles in these fields.
Overview
11
11
years of professional experience
19
19
years of post-secondary education
6
6
Certifications
3
3
Languages
Work History
Technical Lead
Tata Consultancy Services (TCS)
07.2023 - Current
- Working in Migration project to onboard servers to new monitoring tool
- Used Python and Bash scripting to add new features to the CheckMk monitoring tool for tailored experience for the customer.
- Configured SNMP traps and SNMPwalk based monitoring for servers.
- Developed various solutions using Python to integrate different systems for optimal customer experience.
- Delivered various automation solutions as requested by the customer.
- Mentored junior developers through regular 1-on-1 meetings, providing guidance on best practices, coding standards, and career growth opportunities.
- Coordinated with cross-department teams like QA, DevOps, Network and Support to ensure seamless end-to-end software delivery process.
- Implemented continuous integration and deployment strategies for faster release cycles and improved application reliability.
- Maintained close communication with clients throughout project life cycles for accurate progress reporting and prompt issue resolution.
- Led Scrum calls with customer and internal team to drive projects to completion.
- Ensure Agile way of implementation is followed.
Technical Automation Build Professional
British Telecom Plc
08.2021 - Current
- Working on Automation related tasks to drive digital growth of business
- Developed many Automation solutions using Python scripting with highest effort reduction of 90%
- Developed light weight user portals to drive end-user triggered automation processes
- Collaborated with front-end developers to build professional Dashboards for data analytics
- Used BMC TrueSight Network Automation and BMC TrueSight Orchestrator (formerly Atrium Orchestrator) to automate and manage network devices
- Developed various automated User Acceptance Tests (UATs)
- Developed AWS Lambda functions for event based automations in AWS
- Developed scripts to automate AWS ec2 service activities.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
- Led scrum calls to organize team work and set new goals
- Coordinated with other teams to discover automation opportunities
- Prepared SDLC documents like HLDs, LLDs and Test cases
Senior Systems Engineer
Cognizant Technology Solutions
11.2016 - 08.2021
- Automated tasks to reduce labor costs and increase productivity.
- Identified systems inefficiencies through performance data analysis.
- Used Splunk tool search heads to analyze B2B transactions and take necessary action Leveraged Splunk Dashboards to identify heat maps for different issues.
- Drafted corrective action plans following root cause analysis. Communicated status updates to affected parties when issues arose.
- Performed root cause analysis to provide resolutions for production issues.
- Developed knowledge articles and presented to clients for review.
- Handled scripting tasks for debugging and automation using Python.
- Used Python scripting to automate image processing, .csv file processing, health check alerting and other types of email alerts/notifications, report building.
- Led large team and delegated tasks efficiently to team members to achieve close to 0% customer escalation.
Software Engineer
HCL Technologies Ltd.
09.2014 - 11.2016
- Troubleshooting errors occurring during the process of receiving and shipping through JDA Red Prairie application
- Health check of client's FedEx server
- Incident and Task management, extracting reports from the ticketing tool ServiceNow and creating reports for analysis during weekly team meeting and client meetings.
- Presentation of weekly deck to the client
- Ran SQL queries to correct data discrepancies
- Used PL/SQL commands to perform certain functions manually(due to system errors)
- Used Unix Shell Scripting to check and clear core dump files to free up disk space in Server
- Used Unix commands to kill long running tasks and print jobs. Also to clear printer queue and to view total print jobs in printer queue with their statuses
- Used Unix commands to check log files and identify system errors
Education
B.Tech (IT) - Computer Science And Information Technology
Calcutta Institute Of Engineering And Management
07.2010 - 07.2014
Higher Secondary Education - Pure Science
National High School (Boys)
07.2008 - 07.2010
Secondary Education - General Studies
Nava Nalanda High School
07.2006 - 07.2008
Nursery, Primary, Secondary Schooling - General
Nava Nalanda High School
03.1996 - 03.2007
Skills
Project leadership
Agile methodology
Systems development lifecycle management
Technical analysis
API design and development
Technical mentoring
undefinedAccomplishments
Customer Focus - Sapphire Award (Cognizant)
Awarded for stellar performance and demonstrating the value of Customer focus
Spot Award (Cognizant)
Awarded for outstanding performance and exceptional commitment
Live Wire (HCL)
Received this award for Excellent performance in quarter JFM-16
Certification
Professional Certificate from Google on IT Automation with Python
Interests
Reading Books
Ornamental Fishkeeping
Aquascaping
Cricket
Cars
Strengths
Cool Minded, Result-driven outlook, Good Analytical skills, Highly Organized
DOB
31st October, 1992
Timeline
Technical Lead
Tata Consultancy Services (TCS)
07.2023 - Current
Jira Fundamentals
07-2022
Technical Automation Build Professional
British Telecom Plc
08.2021 - Current
Hackerrank Python Gold Badge
06-2021
LinkedIn Skill Assessment badge for Git
05-2021
Introduction to Cloud Computing (IBM Badge)
04-2021
LinkedIn Skill Assessment badge for Python
04-2021
Professional Certificate from Google on IT Automation with Python
03-2021
Senior Systems Engineer
Cognizant Technology Solutions
11.2016 - 08.2021
Software Engineer
HCL Technologies Ltd.
09.2014 - 11.2016
B.Tech (IT) - Computer Science And Information Technology
Calcutta Institute Of Engineering And Management
07.2010 - 07.2014
Higher Secondary Education - Pure Science
National High School (Boys)
07.2008 - 07.2010
Secondary Education - General Studies
Nava Nalanda High School
07.2006 - 07.2008
Nursery, Primary, Secondary Schooling - General
Nava Nalanda High School
03.1996 - 03.2007
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