pratap goud Mula
Summary
Dynamic banking professional with Total 16 Years of Banking experience , excelling in customer relationship management and team leadership. Achieved 100% client retention while managing a 500 crore portfolio. Proven track record in portfolio growth and strategic selling, driving significant revenue through exceptional service and strong client relationships.
Overview
16
16
years of professional experience
Work History
Head Relationship-manager(RBH)
HDFC Bank
04.2023 - Current
- Handling 500 crores portfolio with a team of 5 RM's .
- Maintaining individual score card as well as RM's score card.
- Monitoring and reviewing individual RM Performance.
- Having Joint client calls with RM's for better client Relationship with the bank.
- Contributing for Branch asset and Liability and Third party product Achievements.
Relationship Manager
HDFC Bank
04.2018 - 03.2023
- Handled 125 crore portfolio consists of 200 HNI clients.
- Increased portfolio size to 200 crores by adding HNI clients.
- Cultivated strong client relationships to enhance satisfaction and retention.
- Achieved 100% client retention by giving best customer service.
Personal Banker (classic Portfolio)
HDFC Bank
12.2013 - 03.2018
- Improvement of classic Portfolio size from 5 crores to 25 crores with in a year.
- Received exceptional contribution awards for asset products.
- Generated 20 lakhs revenue per annum through trade forex clients.
- 374% of income achievement for the FY 2017-18.
- Provided expert guidance on investment options, loans, and account management strategies.
Assistant Acquisition Manager
Kotak Mahindra Bank
08.2012 - 11.2013
- Developed comprehensive market analysis reports to identify potential acquisition opportunities.
- Collaborated with cross-functional teams to streamline procurement workflows and enhance efficiency.
Team Leader, Sales Operations
HDFC Bank
07.2009 - 07.2012
- Handling 500 crores portfolio with a team of 5 RM's .
- Maintaining individual score card as well as RM's score card.
- Monitoring and reviewing individual RM Performance.
- Having Joint client calls with RM's for better client Relationship with the bank.
- Contributing for Branch asset and Liability and Third party product Achievements.
Education
MBA - Marketing Management
VV College(OU)
Hyderabad, India01-2009
Skills
- Customer relationship management
- Team leadership
- Portfolio growth
- Sales proficiency
- Product knowledge
- Strategic selling
Achievements
- Qualified for MDRT South korea programme.
- Qualified for BBH contests and got awards&rewards.
- Contributed 1 crore value towards LI products every year.
- Got exceptional performence awards on retail asset business.
Timeline
Head Relationship-manager(RBH)
HDFC Bank
04.2023 - Current
Relationship Manager
HDFC Bank
04.2018 - 03.2023
Personal Banker (classic Portfolio)
HDFC Bank
12.2013 - 03.2018
Assistant Acquisition Manager
Kotak Mahindra Bank
08.2012 - 11.2013
Team Leader, Sales Operations
HDFC Bank
07.2009 - 07.2012
MBA - Marketing Management
VV College(OU)