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PROFILE SUMMARY Competent and diligent professional with 16+ years of rich experience in the areas of: Supply & Demand Planning On Time Delivery Product Management Customisation and Developement Production Planning Integration Process Operations Strategy Inventory Control Capacity Management Business & Supply Chain strategy Risk Management Project Costing MRP Planning Customer Excellence Business planning & Analysis Skilled in formulating master plans for smooth execution of projects within time & cost parameters; developing alternate sources, mitigating supply risk and assisting in negotiating supply agreements with strategic and critical suppliers Proficient in mapping business requirements and translating these requirements into functional specifications Exposure in overseeing inventory management activities, formulating sourcing plans for purchase of materials from various sources and achieving cost reduction Proven abilities in developing, formulating & implementing sound system, policies & procedures for entire SC planning functions right from project initialization to manufacturing, quality inspections at stages till dispatch to various sites. Proven track record of successfully employing best operations practices that improve efficiency, reduce operating costs whilst increasing performance, all to tight time scales and within budget Devising efficient logistics management system to ensure delivery of the goods / shipments as per committed timelines and cost Excellent team player with strong analytical and organisational skills; abilities in learning new concepts quickly, and communicating ideas clearly


  PMP Certified project manager with over 11 years of experience in overseeing complex projects across diverse domains at HCL, BNYMellon, and Tata Consultancy Services. Expertise includes New Client Onboarding, Legacy Modernization, Transition Projects, and various initiatives such as Mergers and Acquisitions. Proven track record in managing migrations and short-term infrastructure changes while ensuring adherence to PMBOK methodologies. Aiming to leverage extensive project management skills to drive efficiency and innovation in future projects.
  Diligent and ambitious Deputy manager with several years of industry experience. Possesses exceptional leadership and conflict resolution skills. Committed to ensuring that all associates deliver the utmost level of customer service.
  ITIL Certified Professional with Comprehensive Knowledge of ITIL Processes.
  Established and nurtured strong Technical Partnerships with Clients, Directly Aligning Standards to Business requirements,
  Engaged in Implementation Teams for Large Projects, providing Individual Support Visits and Services for Onboarding New Managed IT Services Clients.
  In-depth Understanding of Cutting-edge IT Concepts, Practices, Methodologies, and Trends.
  Engaged in yearly budget forecasting sessions, providing valuable insights to financial planning. Played a pivotal role in quarterly business reviews, collaborating closely with clients and external vendors to analyze performance metrics.
  Proactive professional knowledgeable about all facets of business operations. Focused on building revenue streams, promoting customer loyalty, and maximizing organizational efficiency to boost bottom-line profitability.


Organized Deputy Manager with strong leadership and customer service skills. Proficient in scheduling, Project Management, and Team Management. Demonstrated expertise in managing various projects by identifying scope, schedule, budget, and resource plans. Trusted, reliable, and always professional. A quick learner with excellent communication, interpersonal, and solution-oriented skills, focused on planning and organizing tasks effectively.

Accomplished Deputy Manager at HCL Technologies, adept in operations management and fostering stakeholder relationships, significantly enhancing team efficiency and employee performance. Skilled in project management and staff development, my strategic approach resulted in improved operational effectiveness and customer satisfaction, embodying a results-driven leadership style. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

 To pursue a challenging career in a reputed organization that can fully tap my technical, analytical, and interpersonal skills to give an outstanding performance to the organization with utmost dedication and commitment to the mission and vision of organization. 

Prateek Agarwal

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Deputy Manager

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MBA - Marketing & International Business

Bachelors Of Commerce (Hons) - Commerce

High School Diploma -

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Deputy Manager

MBA - Marketing & International Business

Bachelors Of Commerce (Hons) - Commerce

High School Diploma -

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