Prateek Malhotra
Delhi
Summary
Experienced Senior Analyst skilled in financial data analysis and report development for key stakeholders. Strong analytical and strategic planning capabilities have resulted in enhanced operational efficiency. Recognized for driving revenue growth through effective analysis and forecasting techniques.
Overview
8
8
years of professional experience
Work History
Senior Analyst- Operations
Better.com
Gurugram
07.2020 - Current
- Conducted detailed financial analyses and risk assessments to enhance loan processing efficiency.
- Evaluated creditworthiness, income, and property valuation to ensure sound lending decisions.
- Reviewed loan files, including bank statements and collateral, to verify applicant information.
- Implemented continuous improvement initiatives that boosted customer satisfaction ratings by 20%.
- Ensured compliance with regulatory requirements to minimize risk exposure and avoid violations.
- Examined applicants' credit reports to monitor liabilities and assess credit history.
- Analyzed borrower credit portfolios, identifying risks and recommending management strategies.
- Oversaw project timelines, budgets, and resource allocation for successful operational goal delivery.
Payroll Analyst
Wipro Technologies
Gurugram
06.2018 - 07.2020
- Streamlined HR processes, encompassing hire to retire, rewards, payroll, onboarding, and database updates in SAP and Workday.
- Ensured timely payment of staff salaries through SAP and Workday payroll systems.
- Processed pension and tax documentation, including P45, P46, student loans, and HMRC tax reports in SAP.
- Coordinated reference letters for employees from third-party vendors.
- Reviewed and updated employee expenses and overtime payments.
- Optimized payroll procedures through standardization practices.
- Adjusted pensions based on employee contributions according to chosen slabs.
- Created and updated Standard Operating Procedures (SOP) in line with operational changes.
Technical Associate
British Telecommunications
06.2017 - 06.2018
- Delivered real-time solutions to customer queries via email and live interactions.
- Provided user-focused support through platforms including RightNow, Remote Access Panel, Resolve, and Cisco.
- Identified cross-sell and up-sell opportunities, enhancing overall revenue growth.
Education
MBA -
Narsee Monjee Institute Of Management Studies
Mumbai01.2024
Bachelor of Business Administration - Business Management
Indraprastha University
New Delhi01-2017
Skills
- Process improvement and problem solving
- Attention to detail
- Salesforce and Workday expertise
- SAP and ERP systems knowledge
- Payroll processing and HR operations
- Data analysis and financial analysis
- Credit management and analysis
- Mortgage underwriting
- Regulatory compliance
- Project management
Projects
- Conducted a research study on U.S. Capital Markets to examine their correlation with interest rates and borrower spending behaviors.
- Performed in-depth analysis of the HELOC (Home Equity Line of Credit) loan product.
- Actively participated in the pilot batch of the HELOC loan process.
- Pioneered a pilot initiative to utilize alternate third-party vendors for employment verifications, resulting in notable cost savings.
Awards
- Borrower Champion, Better.com, 10/01/24
- Best Team Player, Better.com, 04/01/23
- Shimmer Award, Wipro Technologies, 09/01/19
- Best New Hire Award, British Telecommunications, 08/01/17
Timeline
Senior Analyst- Operations
Better.com
07.2020 - Current
Payroll Analyst
Wipro Technologies
06.2018 - 07.2020
Technical Associate
British Telecommunications
06.2017 - 06.2018
MBA -
Narsee Monjee Institute Of Management Studies
Bachelor of Business Administration - Business Management
Indraprastha University
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