Prateek Narang
Gurgaon
Summary
Subject Matter Expert at Incedo Technology Solutions with extensive experience in KYC due diligence and compliance management. Skilled in transaction monitoring and risk assessment, ensuring efficient onboarding processes and high-quality service delivery. Proven ability to foster strong client relationships and resolve complex issues effectively. Committed to driving continuous improvement and enhancing client satisfaction.
Overview
7
7
years of professional experience
Work History
Subject Matter Expert
Incedo Technology Solutions
12.2020 - Current
- Conduct end-to-end onboarding of new international clients, including reviewing documents, identity verification, and risk assessments.
- Perform KYC due diligence for individual clients in line with AML, and regulatory standards.
- Review and validate client information to detect and escalate potential red flags, or suspicious activity.
- Maintain up-to-date client records and ensure proper documentation in internal systems.
- Collaborate with compliance and legal teams to resolve KYC exceptions and complex cases.
- Monitor changes in KYC regulations and update processes accordingly.
- Assist in the periodic review and refresh of existing client KYC data (CDD/EDD).
- Ensure timely completion of onboarding tasks to support business SLAs.
- Process and monitor ACH, AIP, and SWP transactions, including corrections.
- Handle daily check processing activities, including deposits and clearings.
- Processing transfers and reviewing transactions includes worthless security, UITS, and REITS.
- Proving training, reviewing queries, secondary reviews, and allocating work.
- Offered one-on-one support for team members and managers to drive continuous improvement.
- Resolved escalated customer issues in a timely manner while maintaining positive relationships.
- Oversaw quality control to identify inconsistencies and malfunctions.
Analyst
R1 RCM
10.2019 - 12.2020
- Review patient accounts, ensuring claims are accurate and billable.
- Identify and resolve claim edits, and understand billing guidelines and payer requirements.
- Proactively fix claim rejection errors, and resubmit claims based on payer requirements.
- Performing a data quality review of Workstation KYCs for completeness, including ensuring that all appropriate information is contained in the KYC to meet all regulatory, legal, bank, and audit requirements.
- Answer questions and assist patients regarding billing issues as needed.
- Meet departmental productivity and quality standards in the time frame given upon completion of training.
- Maintained accurate records of all data collected during analysis processes.
KYC Analyst
ICICI Securities
Chandigarh
03.2019 - 09.2019
- Conducted thorough customer due diligence reviews for financial transactions.
- Analyzed client documentation to verify identity and assess risk levels.
- Reviewed and updated KYC records based on regulatory changes and best practices.
- Reviewed customer documents and information to ensure compliance with KYC regulations.
- Maintained accurate records of all KYC documentation and analysis results.
- Responded promptly to inquiries from customers regarding KYC policies and procedures.
- Analyzed customer data to identify suspicious activity or potential money laundering schemes.
- Requested financial documents from customers.
Associate Sales Consultant
Policy Bazaar
06.2018 - 01.2019
- Actively reach out to prospective clients via phone calls and emails to promote health insurance plans.
- Assess customer needs, and recommend suitable health insurance products based on eligibility and coverage requirements.
- Explain policy features, benefits, exclusions, and premiums clearly to help clients make informed decisions.
- Follow up on leads, and maintain a healthy sales pipeline to meet and exceed sales targets.
- Assist customers with the application process, and ensure timely submission of required documentation.
- Maintain up-to-date knowledge of all insurance products, industry regulations, and market competition.
- Ensure compliance with IRDAI (Insurance Regulatory and Development Authority of India), or relevant local regulations, and company policies.
- Assisted clients in selecting appropriate insurance products and services.
Education
Integrated BBA-MBA -
Lovely Professional University
Jalandhar01.2018
Higher Secondary Education -
Jain Senior Secondary School
01.2014
Secondary Education -
Jain Senior Secondary School
01.2012
Skills
- KYC due diligence
- Risk assessment
- Compliance management
- Transaction monitoring
- Data validation
- Relationship management
- Customer relationship management
- Problem solving
- Effective communication
- Client onboarding
Personal Information
- Father's Name: Suresh Kumar Narang
- Date of Birth: 01/30/97
- Gender: Male
- Marital Status: Single
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Punjabi
Intermediate (B1)
B1
Timeline
Subject Matter Expert
Incedo Technology Solutions
12.2020 - Current
Analyst
R1 RCM
10.2019 - 12.2020
KYC Analyst
ICICI Securities
03.2019 - 09.2019
Associate Sales Consultant
Policy Bazaar
06.2018 - 01.2019
Integrated BBA-MBA -
Lovely Professional University
Higher Secondary Education -
Jain Senior Secondary School
Secondary Education -
Jain Senior Secondary School
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