Prathamesh Sakpal

Dynamic System Administrator with extensive experience at Learning Mitr and Media Pvt. Ltd., excelling in G Suite administration and VPN configuration. Proven ability to troubleshoot complex issues and deliver exceptional technical support, enhancing user satisfaction. Skilled in Active Directory and team collaboration, driving efficient IT solutions and system upgrades.

• Computer Hardware & Networking Diploma.
• Completed MCSE certification.
• Red Hat certified RHCSA.
• Completed Azure Fundamentals.

• English
• Marathi
• Hindi

Result-driven professional with a verifiable track record targeting assignments in system administration with an organization of repute, system administration, technical support, troubleshooting, team management, 8 years of experience in system administration and technical support, skilled in analyzing information system needs, evaluating end-user requirements, custom designing solutions, and troubleshooting for complex information systems management, administered user accounts in Active Directory, configured and maintained computing infrastructure, resolved various technical problems ranging from PCs, hardware, software, and network printers, LAN/WAN, steered efforts in addressing queries of clients regarding networks and information systems/software, and extended support to rectify the same while ensuring quality and service delivery norms, administered environment and provided L2 level technical support, vendor management, and asset management, hands-on experience in Active Directory, SonicWall Firewall, Ubiquiti Wi-Fi Routers, and Dell Switches, Azure and AWS cloud infrastructure, strong customer-centric approach with process orientation, an effective communicator with excellent analytical, problem-solving, and organizational capabilities

• Passport Number: V9960718
• Date of Birth: 05/05/91
• Marital Status: Married