Hi, I’m
Pratik Ajmire
Pune
Summary
As a Product Scrum Specialist at Cornerstone on Demand (Saba Cloud), I adeptly oversee the Learning and Development tool Saba as a Scrum Master. My focus lies in enhancing services for end users by aligning them with their specific requirements.
Overview
6
years of professional experience
2
Certification
Work History
Cornerstone On DemandPune
Product Scrum Specialist
08.2023 - Current
Job overview
- Successfully facilitated a range of Scrum events including Sprint Planning, Daily Stand Ups, Sprint Reviews, and Retrospectives.
- Worked closely with Product Owners to enhance backlog management, streamline dependency tracking, and improve overall team communication.
- Demonstrated strong interpersonal skills, problem-solving abilities, and effective team leadership to drive successful project outcomes.
- Coach and assist teams on prompt removal of impediments
DeloitteHyderabad
Scrum Analyst
10.2021 - 08.2023
Job overview
- Facilitated Scrum processes, including stand-ups, sprint planning, reviews, and retrospectives, ensuring adherence to Scrum principles.
- Collaborated with stakeholders to gather and refine requirements, translating them into user stories with clear acceptance criteria.
- Maintained and prioritized the product backlog, assisting with backlog grooming.
- Supported development teams by clarifying requirements, facilitating communication, and removing blockers.
- Acted as a liaison between development teams and stakeholders, promoting continuous improvement and risk management.
HCL TechnologiesNagpur
IT Analyst
06.2020 - 10.2021
Job overview
- Assisted in deploying new systems and services into production environment.
- Provided training to end-users on how to use newly deployed systems effectively.
- Provided technical support to end-user tickets for hardware and software issues, troubleshooting network connectivity, software installations, and system configurations.
- Collaborated with cross-functional teams to escalate complex technical issues, ensuring timely resolutions.
- Documented support tickets, resolutions, and follow-up actions, conducting regular software updates to maintain system performance and security.
Pickworth EnterprisesNagpur
International Tele Caller Operator
10.2019 - 03.2020
Job overview
- Developed positive relationships with customers while providing excellent service.
- Identified customer needs, clarified information, researched every issue, and provided solutions.
- Managed outbound B2C sales for solar panel projects in Australia, generating leads and booking appointments for solar tech support.
- Provided solar consultations, troubleshooting client software, and network connectivity issues.
- Coordinated relationships with vendors and support staff, ensuring all required documentation was completed.
Bedare Electronics Pvt LtdNagpur
Project Associate
06.2018 - 07.2019
Job overview
- Facilitated meetings with stakeholders to review project results and discuss next steps.
- Identified and documented technical issues that arose during the course of the project.
- Generated tender leads for engineering lab equipment and setup for engineering colleges.
- Provided technical support for equipment repairs and demonstrated the workflow of lab equipment.
Education
Nagpur UniversityNagpur
MBA from HR & Operations Management
Nagpur UniversityNagpur
Bachelor of Engineering from Mechanical Engineering
Skills
- Quality Assurance
- Customer Relations
- Root Cause Analysis
- Resource Allocation
- Sprint Review
- Certified SAFe 6 Scrum Master
- Professional Scrum Master I (PSM I)
- Agile Methodology
- Kanban
- Microsoft Azure Services
- Active Directory Administration
- Service Level Management
Accomplishments
- Deloitte Spot Award
Certification
- Certified SAFe 6 Scrum Master
- Professional Scrum Master I (PSM I)
Languages
Hindi
First Language
Marathi
Advanced (C1)
C1
English
Advanced (C1)
C1
Hobies
- Coaching
- Travelling
Timeline
Product Scrum Specialist
Cornerstone On Demand
08.2023 - Current
Scrum Analyst
Deloitte
10.2021 - 08.2023
IT Analyst
HCL Technologies
06.2020 - 10.2021
International Tele Caller Operator
Pickworth Enterprises
10.2019 - 03.2020
Project Associate
Bedare Electronics Pvt Ltd
06.2018 - 07.2019
Nagpur University
MBA from HR & Operations Management
Nagpur University
Bachelor of Engineering from Mechanical Engineering