As a Product Scrum Specialist at Cornerstone on Demand (Saba Cloud), I adeptly oversee the Learning and Development tool Saba as a Scrum Master. My focus lies in enhancing services for end users by aligning them with their specific requirements.
Overview
6
years of professional experience
2
Certification
Work History
Cornerstone On Demand
Pune
Product Scrum Specialist
08.2023 - Current
Job overview
Successfully facilitated a range of Scrum events including Sprint Planning, Daily Stand Ups, Sprint Reviews, and Retrospectives.
Worked closely with Product Owners to enhance backlog management, streamline dependency tracking, and improve overall team communication.
Demonstrated strong interpersonal skills, problem-solving abilities, and effective team leadership to drive successful project outcomes.
Coach and assist teams on prompt removal of impediments
Deloitte
Hyderabad
Scrum Analyst
10.2021 - 08.2023
Job overview
Facilitated Scrum processes, including stand-ups, sprint planning, reviews, and retrospectives, ensuring adherence to Scrum principles.
Collaborated with stakeholders to gather and refine requirements, translating them into user stories with clear acceptance criteria.
Maintained and prioritized the product backlog, assisting with backlog grooming.
Supported development teams by clarifying requirements, facilitating communication, and removing blockers.
Acted as a liaison between development teams and stakeholders, promoting continuous improvement and risk management.
HCL Technologies
Nagpur
IT Analyst
06.2020 - 10.2021
Job overview
Assisted in deploying new systems and services into production environment.
Provided training to end-users on how to use newly deployed systems effectively.
Provided technical support to end-user tickets for hardware and software issues, troubleshooting network connectivity, software installations, and system configurations.
Collaborated with cross-functional teams to escalate complex technical issues, ensuring timely resolutions.
Documented support tickets, resolutions, and follow-up actions, conducting regular software updates to maintain system performance and security.
Pickworth Enterprises
Nagpur
International Tele Caller Operator
10.2019 - 03.2020
Job overview
Developed positive relationships with customers while providing excellent service.
Identified customer needs, clarified information, researched every issue, and provided solutions.
Managed outbound B2C sales for solar panel projects in Australia, generating leads and booking appointments for solar tech support.
Provided solar consultations, troubleshooting client software, and network connectivity issues.
Coordinated relationships with vendors and support staff, ensuring all required documentation was completed.
Bedare Electronics Pvt Ltd
Nagpur
Project Associate
06.2018 - 07.2019
Job overview
Facilitated meetings with stakeholders to review project results and discuss next steps.
Identified and documented technical issues that arose during the course of the project.
Generated tender leads for engineering lab equipment and setup for engineering colleges.
Provided technical support for equipment repairs and demonstrated the workflow of lab equipment.
Education
Nagpur University
Nagpur
MBA from HR & Operations Management
Nagpur University
Nagpur
Bachelor of Engineering from Mechanical Engineering
Skills
Quality Assurance
Customer Relations
Root Cause Analysis
Resource Allocation
Sprint Review
Certified SAFe 6 Scrum Master
Professional Scrum Master I (PSM I)
Agile Methodology
Kanban
Microsoft Azure Services
Active Directory Administration
Service Level Management
Accomplishments
Deloitte Spot Award
Certification
Certified SAFe 6 Scrum Master
Professional Scrum Master I (PSM I)
Languages
Hindi
First Language
Marathi
Advanced (C1)
C1
English
Advanced (C1)
C1
Hobies
Coaching
Travelling
Timeline
Product Scrum Specialist
Cornerstone On Demand
08.2023 - Current
Scrum Analyst
Deloitte
10.2021 - 08.2023
IT Analyst
HCL Technologies
06.2020 - 10.2021
International Tele Caller Operator
Pickworth Enterprises
10.2019 - 03.2020
Project Associate
Bedare Electronics Pvt Ltd
06.2018 - 07.2019
Nagpur University
MBA from HR & Operations Management
Nagpur University
Bachelor of Engineering from Mechanical Engineering