Pratik Banik
HR Operations
Mumbai
Summary
A motivated management graduate with 3 years of proven success in the banking and HR operations industry, eagerly seeking new opportunities for professional growth. With my strong background in these fields, I am confident in my ability to excel and contribute to the success of any team.
Overview
3
3
years of professional experience
3
3
Certification
Work History
HR Operations
Accenture
03.2022 - Current
- Skillfully adapted workforce operations, encompassing planning, scheduling, and optimizing staffing levels to align with business requirements
- Supported HR operations with knowledgeable technical troubleshooting and support.
- Implemented an advanced HRIS, streamlining the management of workforce data, resulting in enhanced tracking and reporting capabilities
- Proficiently curated and maintained employee records, ensuring precision, data privacy, and adherence to data protection regulations
- Effectively managed employee offboarding procedures, ensuring adherence to company policies and legal mandates.
Assistant Manager
ICICI Bank
03.2021 - 02.2022
- Proficiently managed daily banking operations, ensuring smooth customer transactions and account management
- Spearheaded operational enhancements, resulting in a remarkable 20% reduction in transaction processing time, elevating operational efficiency
- Demonstrated expertise in handling foreign exchange transactions, encompassing currency conversion, remittances, and delivering top-notch forex services to clients
- Excelled in promoting and selling diverse banking products and services, contributing to a substantial 15% revenue boost
- Forged enduring relationships with NRI customers, demonstrating a deep understanding of their financial goals and tailoring solutions accordingly
- Spearheaded targeted campaigns that identified and acquired potential customers, significantly expanding the bank's customer base by 25%
- Proactively enhanced the expected renewal value of existing customers by offering additional banking services, yielding a substantial 15% increase
- Skillfully upsold investment products and financial services to existing clients, boosting their long-term value to the bank while achieving a solid 10% growth in the ERV book.
Intern
IIFL Secuirities
07.2020 - 11.2020
- Managed a team of 20 Interns.
- Successful in lead generation and sales conversation by using ZOHO.
- Acquired 20 new customers and was the fastest sales target achiever.
- Conducted quality checks and audits for the interns before onboarding new customers.
- Maintained accurate records and files pertaining to departmental areas of responsibility.
Education
PGDM - Marketing And BFSI
Regional College of Management
Bangalore01.2021
Bachelor of Commerce (B.Com) - Accounts & Finance
University of Calcutta
01.2019
Skills
- SAP SuccessFactors
- Oracle HCM
- Finacle
- SAP Fico
- MS Excel
- Tally ERP 9 with GST
Certification
- SAP FICO ERP, Certified in SAP FICO End User Programme of 80 hours from ICA Salt Lake Centre
- Tally ERP, Certified in CIA Exemption with SAP securing Grade B
Profile
Pratik Banik, pratikbanik5@gmail.com, 7872127225, Mumbai, India, https://www.linkedin.com/in/pratik-banik
Awards
- Business Excellence Award, Accenture, Proven achiever with a prestigious Business Excellence Award, recognizing exceptional contributions to client satisfaction and process optimization., 08/01/2023
- A Team Award, Accenture, Winner of the "A Team Award" for outstanding collaboration and contributions to team success., 06/01/2023
- New Joiner Award, Accenture, Recipient of the "New Joiner Award for Best Performer," recognizing outstanding contributions and exceptional performance within the organization., 11/01/2022
- Best Performer and Sales Target Achiever, ICICI Bank, Acknowledged as the top performer and achiever of sales targets, excelling in generating the highest sales revenue within the region., 12/01/2021
Languages
Bengali
First Language
English
Advanced (C1)
C1
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It's not what we have, it's what we enjoy, that brings happiness.
Timeline
HR Operations
Accenture
03.2022 - Current
Assistant Manager
ICICI Bank
03.2021 - 02.2022
Intern
IIFL Secuirities
07.2020 - 11.2020
PGDM - Marketing And BFSI
Regional College of Management
Bachelor of Commerce (B.Com) - Accounts & Finance
University of Calcutta
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