Hi, I’m
Pratik Chouhan
Wardha
Summary
Experienced NOC Engineer with 2 years of experience in network operations, proficient in monitoring, analyzing, and troubleshooting complex network infrastructures. Adept at using various monitoring tools and protocols to ensure uptime, performance, and security. Proven expertise in managing routers, switches, SD-WAN, and firewalls, with a solid foundation in LAN configuration, server maintenance, and VDI environments. A collaborative team player with a strong commitment to resolving issues efficiently and driving continuous improvements in network management.
Overview
2
years of professional experience
1
Certification
Work History
TEKsystems Global Services In IndiaBengaluru
L2 Support Engineer
03.2023 - Current
Job overview
- Monitored and maintained network components to ensure compliance with best practices.
- Conducted root cause analysis to prevent recurrence of technical issues.
- Troubleshoot routers, layer 2 and 3 switches, and SD-WAN devices for optimal performance.
- Optimized VDI performance through regular updates, patches, and system upgrades.
- Established positive relationships with users to expedite problem resolution.
- Managed VMware VDI software updates and patch deployments across environments.
- Resolved complex technical issues to enhance overall network performance.
- Ensured system stability and adherence to organizational standards through effective change order management.
Education
College Of Engineering And TechnologyAkola, MH, India
from Chemical Engineering
08-2022
Jankidevi Bajaj College Of ScienceWardha, MH
High School Diploma
02-2016
Lok MahavidyalayaWardha, MH
High School Diploma
03-2014
Skills
- Windows, Linux
- Installation and troubleshooting of local and network printers (UniFlow)
- Palo Alto SD-WAN 2000, 3000 series devices
- L1/L2 Troubleshooting
- Cisco Meraki Switches
- Wireshark, Cisco Packet Tracer, GNS3
- ScienceLogic, New Relic
- VMware, Hyper-V
- Microsoft Windows Server 2008
- Communication skills
- Incident and Change Management
- Project management
- Network Security, Engineering, and Protocols
- Managed
Certification
- CISCO CCNA Training, Network Rhinos, 2023
- Python Bootcamp, 2022
- CCNP Bootcamp, 2023
- Service Management with ITIL 4 (Udemy - April 2025)
- Palo Alto Networks Certified Network Security Engineer (PCNSE)
Accomplishments
- TEKsystems Global Services India
- Won the Spot Award in recognition of exemplary contributions and exceptional efforts in the month of October 2024
Languages
Hindi
First Language
English
Advanced (C1)
C1
Marathi
Advanced (C1)
C1
Timeline
L2 Support Engineer
TEKsystems Global Services In India
03.2023 - Current
College Of Engineering And Technology
from Chemical Engineering
Jankidevi Bajaj College Of Science
High School Diploma
Lok Mahavidyalaya
High School Diploma
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