Pratik Gayakwad
Nagpur
Summary
Dynamic relationship manager with expertise in client interactions, market analysis, and strategic planning. Proven ability to enhance customer satisfaction and develop customized solutions for diverse needs.
Overview
7
7
years of professional experience
Work History
Relationship Manager
India Shelter Finance Corporation Limited.
Nagpur
06.2024 - Current
- Managed client relationships and addressed inquiries to enhance customer satisfaction.
- Collaborated with internal teams to streamline loan processing for clients.
- Conducted market research to identify potential customers and growth opportunities.
- Facilitated communication between clients and finance teams for clear understanding.
- Organized training sessions for clients on financial products and services offered.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Developed strategies to attract new customers while retaining existing ones.
- Evaluated customer feedback to identify areas of improvement in products or services offered.
Sales Associate
Mauli Developrs
Nagpur
01.2024 - 05.2024
- Assisted customers in selecting properties that matched their needs.
- Maintained up-to-date knowledge of real estate market trends and listings.
- Collaborated with team members to enhance customer service and satisfaction.
- Prepared marketing materials to promote available properties effectively.
- Greeted customers and provided exceptional customer service.
Sales Associate
Mahalaxmi Developers
Nagpur
01.2019 - 12.2023
- Responded promptly to customer inquiries via phone and email communications.
- Prepared marketing materials to promote available properties effectively.
- Supported administrative tasks, including scheduling appointments and managing files.
- Developed strong relationships with clients to foster repeat business opportunities.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
Education
Some College (No Degree) - 10th
Tathagat Highschool Kotamba
YavatmalHSC 12th - Art
Bahudeshiya Shikshan Sanstha Chimnapur
YavatmalSkills
- Market analysis
- Client relationship management
- Loan processing optimization
- Customer service excellence
- Networking strategies
- Team collaboration
- Strategic planning
- Feedback evaluation
- Problem solving
- Risk management
- Data analytics
- Financial planning processes
Timeline
Relationship Manager
India Shelter Finance Corporation Limited.
06.2024 - Current
Sales Associate
Mauli Developrs
01.2024 - 05.2024
Sales Associate
Mahalaxmi Developers
01.2019 - 12.2023
Some College (No Degree) - 10th
Tathagat Highschool Kotamba
HSC 12th - Art
Bahudeshiya Shikshan Sanstha Chimnapur