Hi, I’m
PRATIK GOSALIA
Self Employed
Vadodara
Summary
Astute business management professional with solid history of success in building business from ground up. Solid background maintaining high quality while motivating workers, satisfying customers, and meeting demanding production goals.
Overview
20
years of professional experience
5
Languages
Work History
Shree Padmavati Trading
Proprietor
02.2015 - Current
Job overview
- Increased customer satisfaction by providing personalized service and addressing clients'' needs.
- Maximized resource utilization, reducing waste while increasing overall operational efficiency.
- Implemented quality control measures to ensure products met high standards before being sold or serviced to customers.
- Implemented innovative inventory management systems to reduce costs and improve product availability.
- Consulted with customers to assess needs and propose optimal solutions.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Improved company reputation by consistently delivering top-quality goods/services while maintaining excellent customer support.
G.B.Gems
Store Manager
01.2005 - 01.2015
Job overview
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Education
Home School Bhavnagar Gujarat India
Bachelor Of Commerce from Accounting
03.2002
Skills
Budgeting
Product sourcing
Profitability and revenue generation
Purchasing and planning
Customer Relationship Management
Business Development
Timeline
Proprietor
Shree Padmavati Trading
02.2015 - Current
Store Manager
G.B.Gems
01.2005 - 01.2015
Home School
Bachelor Of Commerce from Accounting