Pratik Jain

• Led migration of ESRP signing tasks to PME resources, ensuring secure and compliant code signing across repositories.
• Spearheaded enhancements in pipeline configuration and monitoring, establishing alerts for unmonitored pipelines. Defined alert thresholds and notification channels, significantly reducing response times to build failures and inactivity.
• Developed repo-specific consumer feeds, resolving .NET compatibility issues and improving package management efficiency.
• Contributed to embedded platform enhancements, collaborating closely with internal stakeholders on ESRP updates.
• Fostered cross-team collaboration with engineering leads, and vendors on security protocols and deployment readiness.
• Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
• Analyzed data to identify root causes of problems and recommend corrective actions.

Key accomplishments include:

• Migrating Reflex Localization pipeline to OneBranch.
• Enabling Code Coverage for production repositories.
• Removing npm upstream sources and MSBuild template dependencies.
• Creating alerts for critical pipelines.
• Consistently completing sprint stories and tasks on schedule.

• Analyzed project requirements and functional specifications from business stakeholders.
• Managed Azure infrastructure, including AKS clusters, ensuring optimal performance and security.
• Developed custom dashboards and alerts for proactive monitoring in Azure.
• Engaged in integration calls to discuss project release plans and provided status updates in JIRA.
• Conducted vulnerability assessments and remediation in production environments using WIZ portal.
• Mentored junior analysts, fostering professional development while enhancing overall team performance.
• Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.

• Experience with Azure Cloud Services (PAAS & IAAS), Virtual Machines, Storage Accounts.
• Analyzed incidents to determine root cause and mitigation plans and provided all necessary troubleshooting data to the client team.
• Monthly OS deployments for Databox and monthly OS version upgrades for cloud service machine groups
• Automated build and deployment using azure DevOps to reduce human error and speed up the production processes
• Canary testing and uploading config changes for public and government clouds
• Recovering public and government servers and collecting logs by taking RDP session for them.
• Automated extensions deployment for azure databox and various system admin tasks resulting in reducing hours of manual efforts.
• Monitored automated build and continuous software integration process to drive build/release failure resolution.
• Reduced system downtime for critical applications by implementing robust monitoring and alerting tools.