Pratik Junwar
Nagpur
Summary
Having 7 Years of Experience in Information & Technology area of System Administration and Application Management to provide end to end solutions to Client’s .Versatile Senior Technical Support Engineer with proven track record in troubleshooting, system optimization, and customer satisfaction. Skilled in diagnosing complex technical issues, implementing robust solutions, and enhancing user experience. Strong communicator with knack for mentoring junior engineers and fostering collaborative team environment. Committed to driving operational excellence and continuous improvement in support services.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Technical Support Engineer
Veritas Technologies LLC
Pune
08.2020 - Current
- Working as a Senior Technical Support Engineer at Veritas Technologies LLC.
- Support environmnet for veritas Netbackup application
- Can able to perform Backup and Restore
- Installation of NetBackup
- Solving certification issue and connectivity issue between the Master, Media, and Client.
- Able to perform Catalog recovery and Disaster recovery on NetBackup
- Management of different storage devices like Disk,tape, SAN and DataDomain
- Various Type of backup and restore of Vmware, Nutanix, Bare Metal and System State
Software Engineer
HCL Technologies PVT Ltd
Nagpur
04.2018 - 08.2020
- Worked in Middleware Team as WebLogic server Admin
- Worked in shifts to provide 24/7 Global support to our clients
- Diagnose problems, troubleshooting the servers
- Staring, Restarting the Admin and Manage servers
- Enabling and Disabling the Cronjob
- Troubling the issues regarding CPU and memory
- Worked in security team, to provide secure access to the user.(PBSU)
- Worked on File Integrating Monitoring using Tripwire
- Give daily report & status update of Issues to Team Lead
- Good Knowledge of Linux
Trainee
HCL Technologies PVT Ltd
08.2017 - 04.2020
Intern
SM Technologies Pvt. Ltd.
Pune
- Internship in Analog/RFIC Design and Layout for six-month period
Education
Master of Engineering [ME] - VLSI & Embedded Systems
Pune University
PuneBachelor of Engineering [BE] - E&TC
Nagpur University
NagpurSkills
- Technical and supervisory skills
- Analytical problem-solving
- Advanced troubleshooting
- Backup and recovery
- Skilled with RedHat servers
- NetBackup
- Windows
- Cloud technology
Certification
- Red Hat Certified Engineer, 03/30/16, Red Hat Enterprise Linux 7, 160-025-227
- Red Hat Certified System Administrator, 03/30/16, Red Hat Enterprise Linux 7, 160-025-227
Personal Information
- Date of Birth: 05/22/92
- Nationality: Indian
Timeline
Senior Technical Support Engineer
Veritas Technologies LLC
08.2020 - Current
Software Engineer
HCL Technologies PVT Ltd
04.2018 - 08.2020
Trainee
HCL Technologies PVT Ltd
08.2017 - 04.2020
Intern
SM Technologies Pvt. Ltd.
- Red Hat Certified Engineer, 03/30/16, Red Hat Enterprise Linux 7, 160-025-227
- Red Hat Certified System Administrator, 03/30/16, Red Hat Enterprise Linux 7, 160-025-227
Master of Engineering [ME] - VLSI & Embedded Systems
Pune University
Bachelor of Engineering [BE] - E&TC
Nagpur University
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