Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Projects Undertaken at TechTalks
Timeline
Pratik Kamble

Pratik Kamble

Pune

Summary

Technical writer with 4.5+ years of experience in writing end-user documentation. Eye-level understanding of customer expectations, product, and documentation requirements. Proficient in assorting technologies, including XML, HTML, DocuManager Architect Client (Schema ST4), video creation in Adobe Captivate, Active Presenter, and Microsoft Office 365. Helps solve problems and overcome obstacles in the process.

Overview

5
5
years of professional experience
3
3
Certification
4
4
Languages

Work History

Technical Writer

TechTalks
Pune
10.2019 - Current
  • Developed and maintained extensive software application documentation, resulting in efficient training provided to the customers.
  • Collaborated and led weekly meetings with subject matter experts and product teams, enhancing information flow for documentation.
  • Achieved a 25% customer satisfaction by maintaining the accuracy and comprehensibility of technical content.
  • Reviewed and edited the documents prior to release, ensuring strict adherence to the in-house style guide and achieving consistent voice across all documents.
  • Produced high quality documentation that meets applicable standards and is appropriate for its intended audience.
  • Maintained the document versions, reducing document retrieval time by 30%.
  • Trained 3+ new hires in document process creation, ensuring consistency and quality across the team's work.
  • Developed strong communication and organizational skills through working on group projects.

Education

Diploma in Technical Writing -

Technowrites
08.2019

PGP Piping Design and Engineering -

MIT-WPU
02.2015

B.E. Mechanical -

Bharati Vidyapeeth College of Engineering
07.2013

Skills

  • Madcap Flare
  • Editing and proofreading
  • HTML and RESTful API
  • Cross-functional teams collaboration
  • Active presenter
  • Camtasia
  • Snagit
  • Agile Methodology
  • Microsoft Office 365
  • Trello
  • Postman and Swagger
  • DocuManager (Schema ST4)
  • Quick grasping of complex concepts
  • Oxygen XML Author (Basic level)

Certification

  • Oxygen XML Author (DITA Project) - Tech Writer's Tribe
  • Madcap Flare Certification - Tech Writer's Tribe
  • API Documentation Certification - Tech Writer's Tribe

Accomplishments

  • Collaborated with team of 6 in the development of training materials of enterprise application
  • Monitored team of 4 in the process of documentation

Projects Undertaken at TechTalks

Project 1 - Rieter India [Oct 2019 - May 2020]

  • Data migration from Gibbs to Schema ST4 (DITA-based) - Generated PDF outputs from the tool.
  • Trello for project, workflow, and task tracking.
  • Review cycles. Created IM, OM, Installation Manual, and Safety Standards Guide.
  • Snagit to capture screens and use images and videos in documentation.
  • Delivered project successfully which resulted in increased revenue

Project 2 - Volvo Eicher [ Aug 2020 - Jan 2022]

  • Created scripts for models and Instruction Videos.
  • E-learning content creation in Adobe Captivate (SCORM Builds).
  • Used Volvo's LMS for uploading the generated videos.
  • Client Review cycles.
  • Increased revenue by {15%} by delivering the first phase on time, securing the next project phase.

Project 3 - PeopleStrong [Oct 2021 - Mar 2022]

  • User guides, and Admin guides.
  • Used Helpjuice - Knowledge Base Software for product documentation (HRMS).
  • Review cycle with the Client's Product Team and Manager.
  • Daily stand-ups.
  • Successfully delivered {1} Admin guides and {3} User guides.

Project 4 - eQ Technologic [Apr 2022 - Present]

  • DaaS Platform - Analyzed clients' Analytics and Integration suites.
  • Creating Training materials (Presentations in PowerPoint, Word Transcripts).
  • Interviewing SMEs to gather use case requirements and product information.
  • Creating solutions on the BI platform to develop business critical reports or Dashboards.
  • Teamcenter for controlling product data and processes (Product Life-cycle Management).
  • MI integration - building integration solutions - APIs, Enterprise applications, Orchestration, and migration.
  • Review cycle on each stage (Peer review, Product team review, Technical review, Language review, SME review).
  • Solution performed on UI is captured in Active Presenter - Generating e-learning content videos for LMS.
  • Outputs of a document - PPT, Video and HTML5/SCORM.
  • Microsoft Teams meets for daily stand-ups and weekly status meets.

Timeline

Technical Writer - TechTalks
10.2019 - Current
Technowrites - Diploma in Technical Writing,
MIT-WPU - PGP Piping Design and Engineering,
Bharati Vidyapeeth College of Engineering - B.E. Mechanical,

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