Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic

Pratiksha Nene

Pune

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Technology Lead

Infosys
Pune
11.2017 - Current
  • Collaborated with stakeholders to define project scope and requirements.
  • Managed a team of 6 Team members, providing guidance and mentorship.
  • Leading the application support team ensuring smooth operations and maintenance of critical applications.
  • Provide high level technical support to resolve complex issues.
  • Involved in strategic planning and continuous improvement of application support process
  • Analyzed existing applications to identify areas for improvement.
  • Documented technical specifications for all developed applications.
  • Identified process improvements through automation initiatives.
  • Monitored system performance and identified opportunities for optimization.
  • Working closely with Development ,Infra and other IT teams.
  • Collaborate with Business users to understand their needs and provide effective solutions.
  • Communicate effectively with stakeholders at all levels and provide updates on issue status and resolution times.Manage vendor relationship and co-ordinate with 3rd party Support teams as needed
  • Lead the roll out of new applications and updates ensuring the smooth transition to the support phase.
  • Lead Disaster recovery and BCP for critical applications.
  • Manage team Roster to ensure smooth 24/7 Support.

Software Engineer

Tech Mahindra
Pune
04.2014 - 10.2017
  • Designed and implemented interactive user interfaces for websites and applications.
  • Debugged existing code to identify and fix bugs or performance issues.
  • Integrated front end code with server side code to implement dynamic pages.
  • Collaborated with back-end developers to integrate user interface elements into applications.
  • Participated in daily standup meetings with project stakeholders to discuss progress updates.
  • Developed and maintained user-facing webpages using HTML, CSS, JavaScript and jQuery.
  • Validated code for proper structuring, security and compatibility with different browsers, devices or operating systems.

Education

Bachelor of Engineering - Computer Science

Dr JJ Magdum College of Engineering
Jaysingpur
06-2013

Skills

  • Incident Management
  • Team Leadership
  • Problem Resolution
  • Service Level Agreements
  • System Administration
  • Service Now
  • People Management
  • Security Protocols
  • Risk Management
  • Change Management
  • Web Technologies: AngularJS,Javascript
  • Programming Languages: C#, Net

Languages

Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Certification

  • Automation and Lean Hackathon certification

Accomplishments

  • Awarded with Most valuable player in Unit

Timeline

Technology Lead

Infosys
11.2017 - Current

Software Engineer

Tech Mahindra
04.2014 - 10.2017

Bachelor of Engineering - Computer Science

Dr JJ Magdum College of Engineering

Similar Profiles

CREATE PROFILE
Pratiksha Nene