Pratishruti Baishya
Goalpara,AS
Summary
To plot a career which require meeting new challenges and experiences, that always provide for opportunities for applying my interpersonal and analytical skills of my concerned interested area, to continue learning, exploring and sharing, widening the horizons of my career perspectives and to work with sincere dedication, so that I can enhance my skill and competency in conjunction with organizational goal. to achieve the best for me as a human, organizational expectations and to solve business problem and to increase the company's profitability.
Overview
7
7
years of professional experience
2020
2020
years of post-secondary education
3
3
Languages
Work History
Front Office Executive
Bimal Nexa Service
10.2024 - Current
- Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Reduced customer complaints with proactive issue identification and resolution strategies.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Contributed to company growth by retaining valuable clients through effective communication and problem-solving skills.
- Streamlined customer support processes for improved call handling times and resolutions.
- Maintained up-to-date knowledge of industry trends and product offerings to better serve customers.
- Coordinated with cross-functional teams to address and solve complex customer issues, reducing resolution time.
- Maintained up-to-date knowledge of company products and policies to provide accurate information to customers.
OFFICE-INCHARGE
DWIN INFRASTRUCTURE PVT.LTD
01.2022 - 01.2024
- Handled administrative requirements, maintained records and submitted operational reports.
- Executed strategic planning initiatives that aligned with overall organizational goals.
- Ensured operational readiness by conducting regular equipment inspections and maintenance routines.
PROJECTREPRESENTIVE
DESCNGO
01.2020 - 01.2021
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Worked effectively in fast-paced environments.
NEWS ANCHOR
MY TVASSAM
01.2018 - 01.2019
Education
Bachelor's of Arts - History
Goalpara College
AHSEC (H.S) - English, Hindi, Assamese
Goalpara College
SEBA (H.S.L.C) - undefined
Sankardev Sisu Vidya Niketan
Skills
Management Skills
Disclaimer
I do solemnly affirm that the information contained herein is correct to the best of my knowledge and belief.
Personal Information
- Father's Name: Lt. Punya Baishya
- Mother's Name: Ira Bayan
- Date of Birth: 08/05/98
- Gender: Female
- Nationality: Indian
- Marital Status: Married
- Religion: Hinduism
Timeline
Front Office Executive
Bimal Nexa Service
10.2024 - Current
OFFICE-INCHARGE
DWIN INFRASTRUCTURE PVT.LTD
01.2022 - 01.2024
PROJECTREPRESENTIVE
DESCNGO
01.2020 - 01.2021
NEWS ANCHOR
MY TVASSAM
01.2018 - 01.2019
AHSEC (H.S) - English, Hindi, Assamese
Goalpara College
SEBA (H.S.L.C) - undefined
Sankardev Sisu Vidya Niketan
Bachelor's of Arts - History
Goalpara College
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