Summary
Overview
Work History
Education
Skills
Websites
Timeline
OperationsManager
Pratul Banerjee

Pratul Banerjee

Noida

Summary

As a seasoned leader in Data Science, Business Analytics, and Project Management with over 17 years of proven expertise, I have excelled in steering diverse domains, including Project Management, Statistical Modeling, Predictive & Prescriptive Analytics, and Process Improvements. My strong foundation in F&A Analytics and Strategy is complemented by a robust Project Management background. Known for a detail-oriented and organized approach, I leverage proficient analytical skills to drive efficiency and deliver impactful results.

Overview

17
17
years of professional experience

Work History

Manager (AVP)- Business Reporting and Governance

Accenture
Delhi
12.2022 - Current
  • Led Business Performance and Governance initiatives for a cluster of accounts, spanning diverse business categories and initiatives.
  • Collaborated closely with Clients, Business leaders and Cross Functional teams to understand their priorities and challenges, transforming them into data-driven tangible solutions.
  • Established Integrated Reporting Hub from scratch for multiple accounts. This initiative streamlined overall business reporting through effective Data Staging, Smart Automation and Digital Visual boards. It resulted in 40% productivity benefit.
  • Built FTE Forecasting model using multiple variables e.g. Volume trend, AHT, SLA (TAT),Volume Threshold etc. Forecasting method used - Exponential Triple Smoothing, ARIMA.
  • Customer Segmentation for Collection Strategy - Created AR Customer segmentation model for multiple accounts to develop Collection strategy (Using K means clustering and Principal Component Analysis)
  • Paid On Time Prediction - Partnered with Delivery to Identify top drivers and integrated those features using ML models to predict and optimize Paid on time metric (using Logistic Regression and Random Forest)
  • Vendor Management Helpdesk TAT Optimization using proactive alerts through bivariate and multi variate analysis. (Identifying common queries and response standardization)
  • Duplicate Payment Check Tool - Built local Duplicate payment check tool by applying multiple unique combination to trap potential duplicates using last 2 years Payments register.
  • Most of the data tools and products have been developed are highly replicable and scalable. Gives recurring cost savings.
  • Established robust data and reporting frameworks across multiple delivery centres within the organization and for clients, ensuring consistent and high-quality reporting capabilities.
  • Chaired and hosted business reviews with functional leads, process owners, and managing directors to delve into business performance and drive continuous improvements.
  • Oversee end-to-end implementation of contractual performance reporting, SLA/KPIs metrics, and analytics projects.
  • Monitored and managed project plans, meticulously designed roadmaps, established crucial milestones, and implemented robust reporting mechanisms and operational protocols, ensuring unparalleled project efficiency.
  • Crafted compelling executive-level communications and presentations, masterfully conveying project progress and delivering profound insights to key stakeholders.

Associate Manager - Service Management

Accenture
Delhi
12.2019 - 11.2022
  • Led a team of Business analyst in conducting in-depth analysis key drivers impacting different aspect of F&A Operations.
  • To ensure timely and qualitative processing of Accounts Payable Transactions, month close, reconciliations and reporting as per SLA & OLA.
  • Establishing process to conduct performance review
  • Established key performance indicators (KPIs) and designed dashboards to monitor business performance and provide real-time insights to senior leadership.
  • Maintained a very demanding and effective role with the stakeholders in terms of managing and executing new performance management framework for deals Worked on few high dollar savings projects under Business Excellence and Value addition.
  • Optimizing top 5 query drivers to optimize query response in AP Helpdesk. It was one of the noteworthy achievement acknowledged by Client in the time of high backlog and low CSAT.

Lead - Banking Ops and Performance Reportin

Accenture
Delhi
07.2007 - 11.2019
  • Managed multiple transitions of off shore reporting deliverables
  • Built dashboards to visualize data points from multiple sources.
  • Created automated processes for the collection, analysis, and reporting of data.
  • Generated actionable reports from complex datasets to help business leaders make informed decisions.
  • Prepared well-structured presentations with clear visualizations that explain complicated concepts in an easy-to-understand manner.
  • Automated manual tasks such as cleaning raw datasets using scripting languages such as SQL or Python.
  • Conducted vendor performance reviews, analyzed data and developed strategies for improvement.
  • Established procedures for the selection and evaluation of new vendors.
  • Identified opportunities for cost savings through improved supplier relationships.
  • Collaborated closely with procurement team members in order to identify suitable sources of supply and materials needed.
  • Facilitated workshops and trainings for community members on relevant topics such as health, education, and employment

Education

Post Graduate, Programme in Data Science And Business Analytics -

Texas McCombs School of Business
08.2023

Bachelor of Science - Biotechnology

Bangalore University
Bengaluru
05.2007

Skills

  • Project Management
  • Business intelligence
  • Data Science
  • Viz Tools - Tableau, Power BI
  • Language - VBA, Power Query, Python, SQL
  • Data Transformation - Alteryx, Power Query
  • Hypothesis Testing , A/B Testing
  • Financial Analysis and Planning
  • Operations Management
  • Workforce Management

Timeline

Manager (AVP)- Business Reporting and Governance

Accenture
12.2022 - Current

Associate Manager - Service Management

Accenture
12.2019 - 11.2022

Lead - Banking Ops and Performance Reportin

Accenture
07.2007 - 11.2019

Post Graduate, Programme in Data Science And Business Analytics -

Texas McCombs School of Business

Bachelor of Science - Biotechnology

Bangalore University
Pratul Banerjee