Hi, I’m
PRATUSH ANAND
Solutions Engineer
Noida,Uttar Pradesh
Summary
Seasoned solutions engineer and Linux(Red Hat) Specialist with 5 years background in Information Technology with expertise in Debian and Red Hat. Solidly credentialed with a Red Hat Certification. Looking to join a team where I can sharpen my skills in an Dev Ops Engineer role and provide better support in ongoing projects.
Overview
5
years of professional experience
4
years of post-secondary education
Work History
Ericsson India Global Services Pvt Ltd, Uttar Pradesh
DOMAIN SUPPORT SPECIALIST
01.2022 - Current
Job overview
- Developed Ansible Playbooks for Node orchestration and upgrade processes.
- Used Ansible as configuration management tool to automate repetitive tasks and quickly deploy/manage app changes.
- Maintenance and upgrade of docker based application in the MM environment.
- Maintenance and distribution of Release Notes for scheduled releases and handover
- SPOC and Acting Lead for WECA operations team for Mobile Money Platform encompassing 9 countries in West-East-Central Africa
- Served as technical liaison between Ops Team and business partners. Provided technical guidance and coaching to engineers, and conducted code change review on OS and Application level.
- In the lead role, introduced performance and efficiency changes to the SRF Workflow that increased the resource efficiency and reduced the operational changes failure by 70%.
- Managed, coordinated and defined the scope of daily activities for the transition of SRF operations as a stand alone unit in business perspective. The efficient management led to better utilization of resources as well as smooth and timely transition of roles and responsibilities .
Ericsson India Global Services Pvt Ltd, Uttar Pradesh
SOLUTIONS INTEGRATOR
03.2020 - 12.2021
Job overview
- Operational Management of MTN Mobile Money Live Systems (280M subscriber Base)
- Installed, upgraded, configured and tuned RHEL and Debian systems and all associated middleware in LINUX environments
- Software Upgrade/Deployments on Live Production Systems
- Change Manager for Operational Changes for SDU India
- RHEL Security patch deployments on Production Systems
- Implemented corrective actions to fix root causes of various issues
- Provided top product quality control and inspection, eliminating downtime to maximize revenue
LINUX SYSTEM ADMINISTRATOR
11.2017 - 01.2020
Job overview
- Managed diverse projects and resolved complex issues to support timely completion
- Decreased process discrepancies, proactively inspecting performance while monitoring project status
- Conducted troubleshooting and diagnostic procedures on customer Systems
- Worked closely with senior leadership to complete projects and solve complex issues on strict schedules and budgets
- Demonstrated proficiency in Linux, virtual platforms and cloud connectivity
- Created and serviced administrator and user accounts on Linux-based systems, managing RHEL deployments
- Implemented RHEL program to increase operational efficiency.
- Installing, configuring and maintaining Linux servers
- User management for seedbox, managing access policies
- Manual Deployments for seedbox products
- Installation and configuring of various third-party apps on Debian environment
- Data migration and backup maintenance
- Supporting request for users related to Linux server problems or apps
- Approximately 40 resolutions per day for user base
- Processing upgrades/downgrades utilizing transfer protocols (FTP,LFTP,SFTP) Administering tasks for users that can only be done through root access
- Created, oversaw, and updated policies, information, standards, and guidelines on regular basis
- Troubleshooted and resolved web application issues escalated from customer support and other departments with ~80% success rate and further escalations in the rest cases
- Wrote and updated online and hard copy training manuals on various software packages that were used within the company and at remote offices
- Supported company sales and service functions by leveraging Marketing expertise
- Recommended key updates to in-house team for system software based on performance data, user feedback and integrated software enhancements
- Improved job tasks and mentored junior team members on best practices and standards
- Completed A/B testing and set up FTP procedures to transfer multiple forms of artwork files within organization
SlashN Infotech
DIGITAL MARKETING INTERN
10.2015 - 11.2015
Job overview
- Marketing Research on various firms/companies as provided by team lead
- Approximately 70-80 leads a day
- Maintaining database of all firms/companies currently under research
- Seek and analyze competitor marketing material and digital content
- Develop new social media campaigns, considering current and planned promotional activities
- Provide administrative support to management when required
- Identifying new opportunities and data segments to target through digital advertising.
Education
UPTU
BACHELOR OF TECHNOLOGY COMPUTER SCIENCE (Jun 2017)
08.2013 - 07.2017
Skills
Linux Administration (Ubuntu, RedHat)
Red Hat certified Systems Administrator
Containerization and Orchestration ( Docker, Kubernetes)
Operational Deployments (Security Patches, Application Upgrades)
Ansible orhestration and Playbook Development
Git
Microsoft Azure Cloud services
Certificates and Accolades
- Red Hat Certified Systems Administrator (RHCSA) Red Hat Inc
- Ericsson Global Power Award (2020) Ericsson Gold Award (For max. number of Live node activities executed in a Calendar Year)
Timeline
DOMAIN SUPPORT SPECIALIST
Ericsson India Global Services Pvt Ltd
01.2022 - Current
SOLUTIONS INTEGRATOR
Ericsson India Global Services Pvt Ltd
03.2020 - 12.2021
LINUX SYSTEM ADMINISTRATOR
11.2017 - 01.2020
DIGITAL MARKETING INTERN
SlashN Infotech
10.2015 - 11.2015
UPTU
BACHELOR OF TECHNOLOGY COMPUTER SCIENCE (Jun 2017)
08.2013 - 07.2017