Summary
Overview
Work History
Education
Skills
Languages
Technical Experience
Personal Information
Hobbies and Interests
Disclaimer
Timeline
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Praveen Chinthakrindi

Hyderabad

Summary

To accelerate my pace towards the growth of the organization by riding on my strength and to make innovations with my talented skills.

Overview

7
7
years of professional experience

Work History

Desktop support engineer

Wipro Infotech
  • Migrating windows 7 to windows 10 and updating the windows patches
  • Installing and Configuring FDE Password, Non Compliance, Check List
  • Providing technical support of Antivirus (Symantec End point production) Supporting front-end E-mail, software Microsoft Outlook 2007,2016 LAN Maintenance and Troubleshooting IP phone configuration and issue solving Installation and troubleshooting of applications via remote desktop Fixing Java application related issues EBBS, EOPS, S2O like web applications problem solving RMS closures and ticket closures WSUS, SCCM issue fixing Fixing Java application related issues Asset allotment and Maintenance IP Avaya phone configuration and issue solving Installing and configuring VPN and Cisco Access point Routers
  • Supporting to Connect Video conference setup in the floor.

Customer Support Engineer

Integra Micro System P ltd
07.2019 - Current
  • Daily Support calls ticket closure
  • Scanner related issues software& Hardware troubleshooting
  • Support as a OEM Partner of Fujitsu Scanners and AMC Scanner Support
  • Scanner Installation at client location and software application Configuration
  • Arrange the scanner DEMO session at client location and support
  • Place the PO of Scanners Fujitsu
  • Asset allotment and Maintenance
  • Printer, Scanner configuration and Troubleshooting
  • Maintaining spare parts stock of Scanners.

Desktop support engineer

Cloudlync Techsol Pvt Ltd
12.2016 - 01.2018
  • PC Assembling and Trouble shooting
  • Up gradation of all Hardware peripherals
  • Installation and Working with Hard disk drives and drivers
  • Installation of Windows 7, Windows 8 and 10
  • Managing Local Users and Groups, Files and Folders, Desktop Settings
  • Monitoring the File and printer Server
  • Printer, Scanner configuration and Troubleshooting.

Education

SSC -

govt school at Gadkole

Bachelor of Technology (Information Technology) -

SRIT Engineering College
01.2014

Intermediate -

Sri Vijayasai jr college Bodhan
01.2009

Skills

  • Technical Support
  • Printer and Peripheral Support
  • Operating System Knowledge
  • Issue Resolution

Languages

English
Hindi
Telugu

Technical Experience

  • Experience -1, Cloudlync Techsol Pvt Ltd, Desktop support engineer, 12/15/16 - 01/09/18, PC Assembling and Trouble shooting., Up gradation of all Hardware peripherals., Installation and Working with Hard disk drives and drivers., Installation of Windows 7, Windows 8 and 10., Managing Local Users and Groups, Files and Folders, Desktop Settings., Monitoring the File and printer Server., Printer, Scanner configuration and Troubleshooting.
  • Experience -2, Wipro Infotech, Desktop support engineer, 05/09/18 - 07/01/19, Standard chartered bank, Migrating windows 7 to windows 10 and updating the windows patches., Installing and Configuring FDE Password, Non Compliance, Check List., Providing technical support of Antivirus (Symantec End point production), Supporting front-end E-mail, software Microsoft Outlook 2007,2016, LAN Maintenance and Troubleshooting, IP phone configuration and issue solving, Installation and troubleshooting of applications via remote desktop, Fixing Java application related issues, EBBS, EOPS, S2O like web applications problem solving, RMS closures and ticket closures, WSUS, SCCM issue fixing, Fixing Java application related issues, Asset allotment and Maintenance, IP Avaya phone configuration and issue solving, Installing and configuring VPN and Cisco Access point Routers., Supporting to Connect Video conference setup in the floor.
  • Experience-3, Integra Micro System P ltd, Customer Support Engineer, 07/15/19 - Present, Daily Support calls ticket closure., Scanner related issues software& Hardware troubleshooting., Support as a OEM Partner of Fujitsu Scanners and AMC Scanner Support., Scanner Installation at client location and software application Configuration., Arrange the scanner DEMO session at client location and support., Place the PO of Scanners Fujitsu., Asset allotment and Maintenance., Printer, Scanner configuration and Troubleshooting., Maintaining spare parts stock of Scanners.

Personal Information

  • Date of Birth: 04/15/90
  • Nationality: Indian

Hobbies and Interests

Playing PC games

Disclaimer

I hereby declare that the above furnished details are fully true to the best of my knowledge and belief.

Timeline

Customer Support Engineer

Integra Micro System P ltd
07.2019 - Current

Desktop support engineer

Cloudlync Techsol Pvt Ltd
12.2016 - 01.2018

Desktop support engineer

Wipro Infotech

SSC -

govt school at Gadkole

Bachelor of Technology (Information Technology) -

SRIT Engineering College

Intermediate -

Sri Vijayasai jr college Bodhan
Praveen Chinthakrindi