To accelerate my pace towards the growth of the organization by riding on my strength and to make innovations with my talented skills.
Overview
7
7
years of professional experience
Work History
Desktop support engineer
Wipro Infotech
Migrating windows 7 to windows 10 and updating the windows patches
Installing and Configuring FDE Password, Non Compliance, Check List
Providing technical support of Antivirus (Symantec End point production) Supporting front-end E-mail, software Microsoft Outlook 2007,2016 LAN Maintenance and Troubleshooting IP phone configuration and issue solving Installation and troubleshooting of applications via remote desktop Fixing Java application related issues EBBS, EOPS, S2O like web applications problem solving RMS closures and ticket closures WSUS, SCCM issue fixing Fixing Java application related issues Asset allotment and Maintenance IP Avaya phone configuration and issue solving Installing and configuring VPN and Cisco Access point Routers
Supporting to Connect Video conference setup in the floor.
Customer Support Engineer
Integra Micro System P ltd
07.2019 - Current
Daily Support calls ticket closure
Scanner related issues software& Hardware troubleshooting
Support as a OEM Partner of Fujitsu Scanners and AMC Scanner Support
Scanner Installation at client location and software application Configuration
Arrange the scanner DEMO session at client location and support
Place the PO of Scanners Fujitsu
Asset allotment and Maintenance
Printer, Scanner configuration and Troubleshooting
Maintaining spare parts stock of Scanners.
Desktop support engineer
Cloudlync Techsol Pvt Ltd
12.2016 - 01.2018
PC Assembling and Trouble shooting
Up gradation of all Hardware peripherals
Installation and Working with Hard disk drives and drivers
Installation of Windows 7, Windows 8 and 10
Managing Local Users and Groups, Files and Folders, Desktop Settings
Monitoring the File and printer Server
Printer, Scanner configuration and Troubleshooting.
Education
SSC -
govt school at Gadkole
Bachelor of Technology (Information Technology) -
SRIT Engineering College
01.2014
Intermediate -
Sri Vijayasai jr college Bodhan
01.2009
Skills
Technical Support
Printer and Peripheral Support
Operating System Knowledge
Issue Resolution
Languages
English
Hindi
Telugu
Technical Experience
Experience -1, Cloudlync Techsol Pvt Ltd, Desktop support engineer, 12/15/16 - 01/09/18, PC Assembling and Trouble shooting., Up gradation of all Hardware peripherals., Installation and Working with Hard disk drives and drivers., Installation of Windows 7, Windows 8 and 10., Managing Local Users and Groups, Files and Folders, Desktop Settings., Monitoring the File and printer Server., Printer, Scanner configuration and Troubleshooting.
Experience -2, Wipro Infotech, Desktop support engineer, 05/09/18 - 07/01/19, Standard chartered bank, Migrating windows 7 to windows 10 and updating the windows patches., Installing and Configuring FDE Password, Non Compliance, Check List., Providing technical support of Antivirus (Symantec End point production), Supporting front-end E-mail, software Microsoft Outlook 2007,2016, LAN Maintenance and Troubleshooting, IP phone configuration and issue solving, Installation and troubleshooting of applications via remote desktop, Fixing Java application related issues, EBBS, EOPS, S2O like web applications problem solving, RMS closures and ticket closures, WSUS, SCCM issue fixing, Fixing Java application related issues, Asset allotment and Maintenance, IP Avaya phone configuration and issue solving, Installing and configuring VPN and Cisco Access point Routers., Supporting to Connect Video conference setup in the floor.
Experience-3, Integra Micro System P ltd, Customer Support Engineer, 07/15/19 - Present, Daily Support calls ticket closure., Scanner related issues software& Hardware troubleshooting., Support as a OEM Partner of Fujitsu Scanners and AMC Scanner Support., Scanner Installation at client location and software application Configuration., Arrange the scanner DEMO session at client location and support., Place the PO of Scanners Fujitsu., Asset allotment and Maintenance., Printer, Scanner configuration and Troubleshooting., Maintaining spare parts stock of Scanners.
Personal Information
Date of Birth: 04/15/90
Nationality: Indian
Hobbies and Interests
Playing PC games
Disclaimer
I hereby declare that the above furnished details are fully true to the best of my knowledge and belief.