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Praveen Kumar
F&B Captain
Near Riggat Al Buteen,Deira,Dubai
Summary
Dedicated F&B Captain with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
F&B Captain
City Seasons Hotel
Muscat, Oman
11.2020 - 12.2022
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
Waiter
City Seasons Hotel
Muscat, Oman
06.2018 - 10.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to keep dining room and work areas clean.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Informed customers about daily and seasonal specials.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Used cash registers and credit card machines to cash out customers.
Trainee
Courtyard by Marriott
Ahmedabad, Gujarat
12.2017 - 04.2018
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques and industry.
- Shadowed senior team members to learn all related jobs and tasks.
- Filled out timesheets and paperwork according to identified requirements.
- Collaborated with employees from various backgrounds.
Education
B.Sc - Hotel Management
OPJS University Churu
Rajasthan 06.2015 - 07.2018
High School Diploma -
D.A.V Public School
Canary Hill Road 04.2012 - 04.2014
Skills
Guest relations management
Software
Microsoft Power Point
Microsoft Excel
Certification
Basic Food Hygiene & HACCP Awareness Training
Interests
Exploring
Playing
Watching hollywood movies
Timeline
F&B Captain
City Seasons Hotel
11.2020 - 12.2022
Waiter
City Seasons Hotel
06.2018 - 10.2020
Trainee
Courtyard by Marriott
12.2017 - 04.2018
B.Sc - Hotel Management
OPJS University Churu
06.2015 - 07.2018
High School Diploma -
D.A.V Public School
04.2012 - 04.2014
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