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Praveen Kumar
F&B Captain
Near Riggat Al Buteen,Deira,Dubai
Summary
Dedicated F&B Captain with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
F&B Captain
City Seasons Hotel
Muscat, Oman
11.2020 - 12.2022
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
Waiter
City Seasons Hotel
Muscat, Oman
06.2018 - 10.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to keep dining room and work areas clean.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Informed customers about daily and seasonal specials.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Used cash registers and credit card machines to cash out customers.
Trainee
Courtyard by Marriott
Ahmedabad, Gujarat
12.2017 - 04.2018
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques and industry.
- Shadowed senior team members to learn all related jobs and tasks.
- Filled out timesheets and paperwork according to identified requirements.
- Collaborated with employees from various backgrounds.
Education
B.Sc - Hotel Management
OPJS University Churu
Rajasthan 06.2015 - 07.2018
High School Diploma -
D.A.V Public School
Canary Hill Road 04.2012 - 04.2014
Skills
Guest relations management
High-volume dining
Guest seating arrangements
Order accuracy
Accurate money handling
Item promotion
Knowledge of legal codes
Safety planning
Set up and clean up buffets
Software
Microsoft Power Point
Microsoft Excel
Certification
Basic Food Hygiene & HACCP Awareness Training
Interests
Exploring
Playing
Watching hollywood movies
Timeline
F&B Captain
City Seasons Hotel
11.2020 - 12.2022
Waiter
City Seasons Hotel
06.2018 - 10.2020
Trainee
Courtyard by Marriott
12.2017 - 04.2018
B.Sc - Hotel Management
OPJS University Churu
06.2015 - 07.2018
High School Diploma -
D.A.V Public School
04.2012 - 04.2014