Highly skilled [F&B CAPTAIN] experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Hi, I’m
Krishna Nallamilli
Rajahmundry
Summary
Overview
8
years of professional experience
7
years of post-secondary education
Work History
NovotelHyderbad, Telangana
F&B Captain
03.2023 - 08.2023
Job overview
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Worked effectively in fast-paced environments.
- Gained strong leadership skills by managing projects from start to finish.
- Developed and maintained courteous and effective working relationships.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Hotal Shelton RajamahendriRajahmundry
Restaurant Captain
09.2022 - 02.2023
Job overview
- Trained servers on menu items, food and beverage pairings, ingredients and service standards.
- Resolved guest complaints quickly to deliver courteous service and promote repeat business.
- Checked identification and monitored excess consumption to adhere to state, federal and corporate liquor requirements.
- Provided guests with excellent dining experiences.
- Utilized point of sale system to submit orders, separate checks and process payments.
- Established and managed schedule to keep shifts properly staffed.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Trained new employees to perform duties.
- Served food and beverages to patrons and confirmed complete orders.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
ITC Grand a Luxury Collection HotelChennai
Captain
02.2022 - 06.2022
Job overview
- Hotel) Chennai Restaurant, To assist in mis-en-place and restaurant / outlet layout
- To ensure that all the tables are properly arranged and are not wobbly
- To ensure that the linen is picked up from the linen department, and returned at the
- CAREER OBJECTIVE: end of the shift
- To ensure that the order is picked up from the kitchen and brought to the side-station, so that the steward may serve the Guest promptly
- To ensure that the Guests water goblets/tumblers are constantly topped
- To clear the side station and keep it neat and tidy at all times
- To be aware of the menu and beverages served in the outlets
- To ensure quality in all aspects of the jobs
- To follow the Apprentice program and schedule
- Making the store requisition as per requirement of Food and Beverages
- Set up of buffet, greeting the guests, making them sit and taking orders.
COURTYARD BY MARRIOTT RIYADHRiyadh
Sr. Waiter
12.2019 - 12.2021
Job overview
- To ensure that the linen is picked up from the linen department, and returned at the end of the shift
- To ensure that the order is picked up from the kitchen and brought to the side-station, so that the steward may serve the Guest promptly
- To ensure that the Guests water goblets/tumblers are constantly topped
- To clear the side station and keep it neat and tidy at all times
- To be aware of the menu and beverages served in the outlets
- To ensure quality in all aspects of the jobs
- To follow the Apprentice program and schedule
- Making the store requisition as per requirement of Food and Beverages
- Set up of buffet, greeting the guests, making them sit and taking orders.
The Lalit Great Eastern KolkataKolkata
F&B Waiter
10.2016 - 03.2018
Job overview
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Informed customers about specials, upselling additional food and drink items.
- Suggested additional items to customers to increase restaurant sales.
Fortune Inn Sree Kanya HotelVisakhapatnam
02.2016 - 07.2016
Job overview
- Conducts daily briefing and de-briefing for functions assigned
- Prepares effective duty roster to ensure sufficiency of manpower in accordance with volume of business
- Establishes two way communications between administration, service & kitchen
- Communicates effectively with guests, subordinates, immediate superior and other section Directors
- Prepares daily cover count and revenue report for the F&B and in case of any function as group, MICE, banquet, wedding, etc.
Education
ZPH High SchoolThokada
from High School
06.2006 - 04.2011
University Overview
Sree Vijay Durga Jr CollegeRajahmundry
from Board Of Intermediate
03.2011 - 03.2013
University Overview
Osmania University
Bachelor of Hotel Management & Catering from Technology
University Overview
Skills
- Team Training and Development
- Workflow Coordination
- Staff Training
- Food Inspection
- Quality Control
- Food Handling
- Menu Recommendations
- Buffet Setup and Takedown
- Relationship Building
- Food Safety Understanding
- Food Station Setup
- Table Setting
- Menu Knowledge
- Verbal and Written Communication
- Transactions and Cash Handling
- Special Requests and Substitutions
- Point of Sale (POS) System Operations
- Guest Relations Management
Languages
Languages
Languages
Telugu, English, Hindi
First Language
Arabic
Beginner
A1
Accomplishments
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Promoted from [Sr Waiter] to [F&B Captain], in less than 12-months.
- Created highly effective new program that significantly impacted efficiency and improved operations.
Affiliations
Affiliations
- Travel.
- Cooking or gardening.
- Playing cricket
- Social media.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
F&B Captain
Novotel
03.2023 - 08.2023
Restaurant Captain
Hotal Shelton Rajamahendri
09.2022 - 02.2023
Captain
ITC Grand a Luxury Collection Hotel
02.2022 - 06.2022
Sr. Waiter
COURTYARD BY MARRIOTT RIYADH
12.2019 - 12.2021
F&B Waiter
The Lalit Great Eastern Kolkata
10.2016 - 03.2018
Fortune Inn Sree Kanya Hotel
02.2016 - 07.2016
Sree Vijay Durga Jr College
from Board Of Intermediate
03.2011 - 03.2013
ZPH High School
from High School
06.2006 - 04.2011
Osmania University
Bachelor of Hotel Management & Catering from Technology
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