PRAVEEN KUMAR
Noida
Summary
Result-driven Commercial and Pricing Manager with expertise in optimizing deal structures and pricing strategies for revenue growth. Proven leader in securing multi-million-dollar contracts and enhancing EBITDA through high-impact team collaboration.
Overview
5
5
years of professional experience
1
1
Certification
Work History
MANAGEMENT TRAINEE - Commercials & Pricing
Nucleus Software Exports Limited
04.2024 - Current
- Liaised with a high-performing team in deal optimization and commercial strategy to enhance account-level profitability across CAPEX, OPEX, and SaaS pricing models, achieving a 15% increase in license yield by aligning pricing strategies with customer value perceptions.
- Negotiated Nucleus' largest-ever order of 25 Mn Dollars, by setting clear client expectations and drafting complex contract negotiations, driving a 20% increase in EBITDA.
- Drove the development of best Commercial Management practices by introducing modern SaaS and pricing models, conducting comprehensive market analysis, and utilizing strategic deal structuring and accurate NPV/EBITDA forecasting, resulting in a combined 12% growth in key areas and revenue across product lines.
- Collaborated with product, sales, and finance teams to develop and implement new business models and pricing strategies for financial products aimed at banks and NBFCs, resulting in a 10% increase in product uptake within the first year
- Oversaw commercial contract negotiations, facilitating multi-million-dollar agreements with banks and NBFCs, and ensuring compliance with regulatory standards, resulting in a 95% contract approval rate.
- Supported in implementing best practices in commercial management and contract negotiations. Contributed to the development of commercial policies aligned with business goals, improving process efficiency by 25%.
SUPPORT ENGINEER
Convergys India Services Pvt Ltd
02.2021 - 06.2022
- Analysed and identified errors from 200 log files of MECM that helped generate revenue of $ 140,000 every month
- Administered the IT infra of 400 clients by creating boundary groups conserving bandwidth and server overload
- Monitored and mentored a team of 10 in day-to-day operations, improving workflow and efficiency by 20 percent
LEAD TECHNICAL SUPPORT
CRM Services India Pvt Ltd
12.2019 - 02.2021
- Enhanced support team product knowledge through Coalition with product and marketing teams, maintaining a 90% client satisfaction rate while handling 50 inquiries/day, achieving a 20% increase in customer satisfaction in 6 months
- Examined client feedback, driving software updates and enhancing product thus resulting in a 10% decrease in complaints
- Fostered and Trained 10 team members, leading to a 15% faster response time and a 25% boost in product knowledge
- INTERNSHIPS
Product Manager Intern
KNAB Finance Advisors Pvt Ltd
08.2023 - 11.2023
- Designed and optimized Zoho CRM workflow enhancing customer journey leading to a 12% increase in conversions
- Fostered key strategic alliances and partnerships with digital platforms, driving a 10% client base expansion
- Executed leadership in digital loan product expansion through bond integration with a 3% surge in loan revenue
Product Manager Intern
YES Bank Ltd
04.2023 - 06.2023
- Collaborated with the tech team to streamline remit processes, reducing transaction processing time by 15%, enhancing customer satisfaction scores by 11%, cutting operational expenses by 10%
- Accelerated the development and launch of a new remit product, resulting in a 15% increase in transactions
- Conducted market research and competitor analysis, leading to the identification of strategic partnerships with three key Money
- Transfer Operators (MTOs), expanding the bank's reach and contributing to a 7% increase in remittances
Education
MBA -
MBA - International Business
Indian Institute of Foreign Trade, New Delhi
New Delhi, India03-2024
Bachelor of Science - Computer Science
University Of Delhi
06-2019
Skills
- Business Development
- Business Administration
- Contract Management
- Business Analysis
Certification
Lean Six Sigma Green Belt
Microsoft Azure 900
Timeline
MANAGEMENT TRAINEE - Commercials & Pricing
Nucleus Software Exports Limited
04.2024 - Current
Product Manager Intern
KNAB Finance Advisors Pvt Ltd
08.2023 - 11.2023
Product Manager Intern
YES Bank Ltd
04.2023 - 06.2023
SUPPORT ENGINEER
Convergys India Services Pvt Ltd
02.2021 - 06.2022
LEAD TECHNICAL SUPPORT
CRM Services India Pvt Ltd
12.2019 - 02.2021
Lean Six Sigma Green Belt
Microsoft Azure 900
MBA -
MBA - International Business
Indian Institute of Foreign Trade, New Delhi
Bachelor of Science - Computer Science
University Of Delhi
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